Reviews of aha Thakadu River Camp
Madikwe Game Reserve, 2000 Madikwe Game Reserve, South Africa
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Reviewed: 24 February 2025 · Stayed in February 2025
Verified reviewReviewed: 12 February 2025 · Stayed in December 2024
Verified reviewReviewed: 3 February 2025 · Stayed in February 2025
Verified reviewReviewed: 2 February 2025 · Stayed in January 2025
Verified reviewReviewed: 31 January 2025 · Stayed in January 2025
Verified reviewEverything. Wonderful staff, great location, a real out of Africa experience!
Hi Carol Thank you for taking the time to complete the survey about your stay at aha | Thakadu River Camp. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. Your kind words about our customer service are really appreciated. We love making our customers days and we cant to have an opportunity to make you smile again. We hope to see you at aha | Thakadu River Camp again soon! Kind regards,
Hi Carol Thank you for taking the time to complete the survey about your stay at aha | Thakadu River Camp. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. Your kind w… Show more
Reviewed: 22 January 2025 · Stayed in December 2024
Verified reviewEnjoyed our stay. Staff very friendly
Hi Margaret Thank you for taking the time to complete the survey about your stay at aha | Thakadu River Camp. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We are so pleased to know its working just as it should and that you ae enjoying it so much. We have passed your kind words onto the team at the lodge and they all look forward to serving you again. We hope to see you at aha | Thakadu River Camp again soon! Kind regards,
Hi Margaret Thank you for taking the time to complete the survey about your stay at aha | Thakadu River Camp. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We are s… Show more
Reviewed: 15 January 2025 · Stayed in January 2025
Verified reviewBreakfast good, but when some item was gone no refill was supplied The setting in the trees are wonderful !Cabt
can't think of anything
Hi Brigitte Thank you for taking the time to complete the survey about your stay at aha | Thakadu River Camp. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. your review is a great way to let us know we are on track for making our customers smile. it means a lot to the whole team and we are grateful that you trusted us. We hope to see you at aha | Thakadu River Camp again soon! Kind regards,
Hi Brigitte Thank you for taking the time to complete the survey about your stay at aha | Thakadu River Camp. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. your rev… Show more
Reviewed: 13 January 2025 · Stayed in January 2025
Verified reviewFood portions are generous and good quality. Staff are very friendly, professional and accommodating.
Dear Amy, Thank you for your feedback, and for taking the time to write about your visit. We are glad to hear you were happy with our customer service, we have shared your review with the team to ensure they also enjoy the good vibes and we looking cannot wait to deliver another excellent service. We look forward to welcoming you back to aha | Thakadu River Camp soon! Kind regards, Patience Matlapeng General Manager
Dear Amy, Thank you for your feedback, and for taking the time to write about your visit. We are glad to hear you were happy with our customer service, we have shared your review with the team to ensure they also enjoy the good vibes and… Show more
Reviewed: 7 January 2025 · Stayed in January 2025
Verified reviewThe game drives were amazing. The lodge itself is beautiful, dining area, views etc. very friendly staff
Although we staying in a tent I do think the upkeep could be a tad better. The shifts of the staff are quite intensive, I saw the same faces 24/7, as a person who was once in hospitality, late night dinners then waking everyone up for the 5am game drives is not fun. This did have an impact on the service, although staff was reallly friendly, they were often slow or absent
Dear Lerato, Thank you for your feedback, and for taking the time to write about your visit. We always aim to to delight our customers with customer service and we realize when it came to your stay with us we came short. Your comment is highly appreciated and has been address and we cannot wait to welcome you in the near future We look forward to welcoming you back to aha | Thakadu River Camp soon! Kind regards, Patience Matlapeng General Manager
Dear Lerato, Thank you for your feedback, and for taking the time to write about your visit. We always aim to to delight our customers with customer service and we realize when it came to your stay with us we came short. Your comment is h… Show more
Reviewed: 2 January 2025 · Stayed in December 2024
Verified reviewReviewed: 2 January 2025 · Stayed in January 2025
Verified reviewAbsolutely no complaints, very friendly staff, great food, perfect game drives!
After thinking very hard about it, there was nothing we didn’t like!
Hi Sean We really appreciate you taking the time to leave us a review. these are the stories that keep us so motivated to continue doing what we are doing and we are so happy to hear that you and your family had a great experience here with us at Thakadu River Camp. We cannot wait to welcome you back at the lodge in the near future. Regards Patience Matlapeng
Hi Sean We really appreciate you taking the time to leave us a review. these are the stories that keep us so motivated to continue doing what we are doing and we are so happy to hear that you and your family had a great experience here with… Show more
Reviewed: 31 December 2024 · Stayed in December 2024
Verified reviewReviewed: 31 December 2024 · Stayed in December 2024
Verified reviewReviewed: 28 December 2024 · Stayed in November 2024
Verified reviewReviewed: 21 December 2024 · Stayed in December 2024
Verified reviewReviewed: 19 December 2024 · Stayed in December 2024
Verified reviewFantastic staff, wonderful food, knowledgeable and professional rangers. An absolute pleasure.
The accommodation is becoming a little dated and looking in need of refurbishment. It just needs a bit of a revamp.
Hi Wendy Thank you for an excellent review and your honest feedback. Your comment on the rooms is highly appreciated and taken to heart. We are embarking into a refurbishment in the next year, please keep following our feedback page for exciting news. Regards Patience General Mananger
Hi Wendy Thank you for an excellent review and your honest feedback. Your comment on the rooms is highly appreciated and taken to heart. We are embarking into a refurbishment in the next year, please keep following our feedback page for exc… Show more
Reviewed: 17 December 2024 · Stayed in November 2024
Verified reviewThe outstanding staff caring service and exceptional, creative catering for our dietary needs. Staff were accommodating to our needs and offered personalised service. Game ranger/driver was fantastic and very accommodating to ALL guests.
Tent quality accommodation & mosquito netting requires improvements/upgrades. Cleaning standards requires more attention. Could the roads to the hotel site be improved?
hi Rajin Thank you for your honest feedback regarding your stay. we take cleanliness and hygiene very seriously, and we apologize for falling short in this area. We have addressed this with our housekeeping team and are taking steps to ensure that it doesnt happengain. Hope you will give us another opportunity in future to redeem ourselves. Regards Patience General Manager
hi Rajin Thank you for your honest feedback regarding your stay. we take cleanliness and hygiene very seriously, and we apologize for falling short in this area. We have addressed this with our housekeeping team and are taking steps to ens… Show more
Reviewed: 16 December 2024 · Stayed in December 2024
Verified reviewReviewed: 15 December 2024 · Stayed in December 2024
Verified reviewGreat staff, great food, and great game drives.
A tree fell on our tent just before we arrived which was a little worrying given the strong winds, but the staff dealt with it quickly.
Hi James thank you for the great feedback about your stay with us , we are glad that the team were able to assist quicker and we hope that you will be able to visit us again in the near future. Regards Patience General manager
Reviewed: 14 December 2024 · Stayed in December 2024
Verified reviewThe staff were incredible- so friendly and helpful. Our game drives were wonderful- very professional game ranger with amazing animals.
The main restaurant area could do with air conditioning!
Hi Jessica Your kind words about our customer service are really appreciated. We love making our customers days and we cant wait to have an opportunity to make you smile again. thank you for choosing us. Regards
Reviewed: 5 December 2024 · Stayed in December 2024
Verified reviewAmazing river frontage
Hi Kevin We really appreciate you taking time to leave us a 5 star review. It means a lot to the whole team at the lodge and we would love to have you back at the lodge in the near future again. Regards Patience
Reviewed: 3 December 2024 · Stayed in November 2024
Verified reviewReviewed: 1 December 2024 · Stayed in November 2024
Verified reviewReviewed: 26 November 2024 · Stayed in November 2024
Verified reviewReviewed: 24 November 2024 · Stayed in November 2024
Verified reviewBeautiful area Clean and comfortable Good food Great Rangers
The wooden showers
Hi Antoinette Thank you for the wonderful feedback. Your comment is highly appreciated . It is with feedback like yours that we are able to fix our services. the wooden showers has been looked into and fixed. We looking forward to see you in the near future. Regards Patience
Hi Antoinette Thank you for the wonderful feedback. Your comment is highly appreciated . It is with feedback like yours that we are able to fix our services. the wooden showers has been looked into and fixed. We looking forward to see you i… Show more