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Reviews of The Cottage

92 Unie Street, 0300 Rustenburg, South Africa

#50 of 63 B&Bs and Inns in Rustenburg

Guests' Choice

Review score

Based on 210 hotel reviews

5.8

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    6.7

  • Location

    7.8

  • Facilities

    6.2

  • Staff

    7.0

  • Value for money

    6.4

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 12 August 2025

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    The intrance is to sharp for low cars

    The set up

    Stayed in August 2025

  • Reviewed: 10 June 2025

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 2 nights

    they booked us elsewhere

    Stayed in April 2025

  • Reviewed: 10 May 2025

    7.0
    Good
    • Business trip
    • Solo traveller
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    I didn’t feel safe on the property - my room directly face the gate Staff noisy at night as they move around doing their work The air conditioning wasn’t working

    The quick to respond when you have a problem though they not equipped to solve problems

    Stayed in May 2025

  • Reviewed: 20 January 2025

    5.0
    Best staff ever. Thank you Cheryl and Mercy!
    • Leisure trip
    • Group
    • Budget Double Room
    • Stayed 4 nights

    More organised kitchen with plates etc.

    Although some of the facilities are very basic, we loved the staff. Manageress Cheryl and her team were marvellous and made our stay one of the best we had while travelling around South Africa.

    Stayed in January 2025

  • Reviewed: 13 July 2024

    5.0
    I didn’t like my stay with The Cottage
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The room is inside the main house where it’s shared with family that permanently resides there,we would have to knock on the main door to gain entry into the house whenever we came back from where we went. No TV in the room,lights not working in the bedroom. There’s just so much that needs to be fixed

    The location of the property was perfect,it was in a quiet area not too far from cbd.

    Stayed in July 2024

  • Reviewed: 1 July 2024

    5.0
    It was just okay but I doubt I’d go back with those ladies working there.
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Plates and utensils were not available in the rooms and we were not provided with gate keys. Going in and out of the place was a hustle. The staff was not friendly at all and when we asked for assistance it seemed like they were not happy to assist. The aircondition could not be warm and we charged our phones far. We showered with cold water on our last day and no one explained anything to us.

    The staff was not friendly at all.

    Stayed in June 2024

  • Reviewed: 7 January 2024

    7.0
    Satisfactory
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The parking slot must improved

    No breakfast saved , location ws easy to find

    Stayed in January 2024

  • Reviewed: 16 December 2023

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Deluxe Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Showers are not up to standard

    Comfy beds

    Stayed in December 2023

  • Reviewed: 12 September 2023

    7.0
    Good. No hassles.
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights

    Getting hold of the accommodation before arriving was a nightmare; Left a message which was not returned. called more than three times on different days and the phone was unanswered. Thus failed to make special arrangements with the facility.

    The location is ok. Not far from town.

    Stayed in August 2023

  • Reviewed: 22 July 2023

    5.0
    Need to up grade the noise levels and security
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Lower the noise levels. Was very rowdy

    Stayed in July 2023

  • Reviewed: 12 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Bed was not comfortable...too hard

    Accommodating and friendly host

    Stayed in May 2023

  • Reviewed: 26 June 2023

    5.0
    the beds where very comfy
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night

    that the room was given out to someone ells after we booked the room 2 days before

    It was very close to the skool where the boys played rugby

    Stayed in June 2023

  • Reviewed: 17 April 2023

    5.0
    It was ok but my guest’s were not happy at all. They did not like the place.
    • Leisure trip
    • Group
    • Deluxe Family Room
    • Stayed 2 nights
    • Submitted via mobile

    My guests complained about them not providing extra blankets for any of them. The poor service. No water bottles, towels, coffee/ tea or sugar.

    Stayed in April 2023

  • Reviewed: 22 March 2023

    7.0
    Good value for money
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 3 nights

    There was only one of each utensils in Kitchen. And we were three people

    Very Quiet area. Very comfortable beds

    Stayed in March 2023

  • Reviewed: 6 March 2023

    7.0
    Good for one night only
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Checking in and checking out was very unclear and awkward. There was no clear indicated parking place when you get inside - needed to be explained. When we left we put the key into a box that was very dirty covered in spider webs. There was no door on the bathroom, just a corner you can't see around. Other people before had left stuff behind that was not cleared out - shower sponge, deoderant bottles. . Under the beds was not cleaned out. We where not given a key to the back door. Was a coffee station in the room but no kettle to make hot water.

    The location suited our needs quite well. Beds where comfy. 2 out of 3 staff members very helpful (the lady who arranged to get the key + the guy who came to give us the WiFi password)

    Stayed in March 2023

  • Reviewed: 23 December 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    They didn't include sugar in the room only coffee and tea. No plates aswell otherwise it was a good place.

    The location is the best. There was everything we needed.

    Stayed in December 2022

  • Reviewed: 7 November 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Poor connection when TV is concerned

    The place was neat n comfortable, the is everything inside including the microwave,iron , fan etc

    Stayed in November 2022

  • Reviewed: 30 October 2022

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It was ok, especially for the prize

    Stayed in October 2022

  • Reviewed: 11 August 2025

    10
    Marvellous
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    None - all good

    Very comfortable and quiet

    Stayed in July 2025

  • Reviewed: 26 July 2025

    1.0
    Disappointing
    • Leisure trip
    • People with friends
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    When we got there they haven't even prepared our room. There where people walking around with beers and drinking. Thr place really did not look at all like the photo. It was so bad i booked another place that was cheaper and it was much nicer. I would like my money back please.

    Stayed in July 2025

  • Reviewed: 24 July 2025

    4.0
    Disappointing
    • Business trip
    • People with friends
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Roof ceiling condition, Cracked bathroom basin, bad shower head working condition and noisy staff/guests in the adjacent rooms/passage.

    TV, Bedding and overall room cleanliness.

    Stayed in July 2025

  • Reviewed: 6 July 2025

    1.0
    BAD VERY BAD
    • People with friends
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    once we arrived,we.needed to wait almost an hour to go inside our.room,I had a baby with me.Un helpfull staff,cant register the gate on my phone because my phone i s not prepaid Cant communicate with the staff,the MANAGER cant talk either,I complain but he cant speak or even try to keep a client happy.We packed our bags and went home,didn't even stayed the night.

    Nothing at ALL

    Stayed in July 2025

  • Reviewed: 30 June 2025

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night

    I booked my stay a few days in advance, but when I arrived, my room was given to someone else who had booked last minute over the phone. I was left standing there while they made a last-minute plan for me, which felt like a personal room they quickly made up. At first, they tried to place me in someone else's room, I suspect it was the owner's room because her pajamas were still on the bed, with a shared bathroom — definitely not what I paid for. The same owner who instructed her staff to give my room to the people who booked last minute. When I called her to complain, she quickly said she was in Durban and can't help I must call Tshepo, I assume her son. Who also wasn't helpful at all. After I pushed back on that room, they made me wait over two hours while they cleaned and prepared the main bedroom, also one of the family member's rooms it seemed. The room had no microwave, the sheets didn’t fit properly, and the aircon barely worked, again not what I paid for. At least it was clean. In the morning, I couldn’t even bath or shower because there was no hot water. The most frustrating part was the staff constantly blaming the mix-up on Tshepo, claiming he doesn’t tell them when someone books — even though I made the booking three days prior. There’s a computer in the reception area, but clearly, it’s just for show if they can’t manage basic bookings. I’ve stayed here before. It was never amazing, but it was decent for the price. Unfortunately, the ongoing lack of proper management and this latest experience have put me off for good.

    The location is good

    Stayed in June 2025

  • Reviewed: 16 June 2025

    9.0
    Awesome! Clean, safe and surrounded by WONDERFUL people!
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 2 nights

    We were welcomed with love. Myself and my daughter felt safe. Beds were extremely comfortable. When we stepped out, they came to put our heaters on and most awesome thick blankets. We slept like babies! My little girl said she would rate the Guesthouse 5 star. The highlight to her was the electronic shower haha. The people were so welcoming and we were surrounded with people who's hearts are filled with God's holly spirit. Could come and go as we please because of the telephone to gate method. Everything was fantastic. The plants in the garden are so nice and the paving was swept all day. Clean and safe was my "yes" and we received so much more. Thank you Irene and staff. We would treasure this weekend with you forever! Hope to see you again. May God bless all of you! xx Yvette and Karla

    Stayed in June 2025

Showing 1 – 25

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