Reviews of The Link on Bonsai
4 Bonsai Place, 1619 Kempton Park, South Africa
#28 of 77 B&Bs and inns in Kempton Park
Guests' ChoiceReview Score
Based on 38 hotel reviews
7.6Score breakdown
-
Cleanliness
8.6
-
Comfort
7.8
-
Location
8.3
-
Facilities
8.0
-
Staff
9.5
-
Value for money
8.0
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
-
Reviewed: July 26, 2025
Mathukuthela
South Africa7 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Standard Apartment
- • Stayed 1 night
- • Submitted from a mobile device
There were no spoons There was some noise at the garage, and I couldn't figure out what it was it was like the zinc were moving. The tub water had no pressure
Neatness
Stayed in July 2025
-
Reviewed: December 27, 2024
Lebogang
South Africa1 review8.0“Great stay”- • Leisure trip
- • Group
- • Two-Bedroom Apartment
- • Stayed 1 night
- • Submitted from a mobile device
The place was very nice and neat. The staff is also very friendly and helpful. They kept communicating with us about any changes in our booking and made the process very seamless. Would definitely recommend it
Stayed in December 2024
-
Reviewed: December 10, 2024
Themba
South Africa42 Reviews6 helpful votes8.0“Great, given the fact that it is closer and viable to the Airport.”- • Business trip
- • Solo traveler
- • Deluxe Suite
- • Stayed 1 night
- • Submitted from a mobile device
Electricity was not up to the day’s order. But i liked the fact that their geysers are good.
Cleanliness and convenient to Airport
Stayed in December 2024
-
Reviewed: November 3, 2024
Nyamhondera
South Africa3 Reviews9.0Wonderful- • Leisure trip
- • Travelers with friends
- • Deluxe Suite
- • Stayed 1 night
- • Submitted from a mobile device
Wish the pool was bigger
Very quiet space and clean home
Stayed in November 2024
-
Reviewed: October 7, 2024
Mbangi
South Africa1 review9.0Wonderful- • Leisure trip
- • Couple
- • Deluxe Suite
- • Stayed 1 night
- • Submitted from a mobile device
If you can get lighting for the pool area, but overall everything else was great
Dineo who checked us in was very friendly and helpful. The room was very clean and we had a very comfortable stay.
Stayed in October 2024
-
Reviewed: September 2, 2024
Renier
Australia32 Reviews3 helpful votes7.0“Will try them again because of the great staff and location.”- • Leisure trip
- • Solo traveler
- • Deluxe Suite
- • Stayed 1 night
The geyser did not produce any hot water -> no shower or freezing water
I left my ear pods in the room. They phoned me and mailed them. That's a super effort & honesty
Stayed in August 2024
-
Reviewed: April 8, 2024
Johan
South Africa5 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Deluxe Suite
- • Stayed 1 night
- • Submitted from a mobile device
No aircon, but there was a fan.
Everything
Stayed in April 2024
-
Reviewed: March 11, 2024
Honest
South Africa4 Reviews8.0Very Good- • Leisure trip
- • Travelers with friends
- • Two-Bedroom Apartment
- • Stayed 2 nights
- • Submitted from a mobile device
The bed was a bit uncomfortable.
The place is in good location, we felt safe. It was clean and had a little garden set up which we loved. I would definitely book here again.
Stayed in March 2024
-
Reviewed: September 4, 2023
Francis
South Africa1 review9.0“Nice and comfortable and private as well”- • Leisure trip
- • Couple
- • Deluxe Suite
- • Stayed 2 nights
- • Submitted from a mobile device
Netflix
The was no breakfast but the place is very comfortable
Stayed in September 2023
-
Reviewed: August 15, 2025
Leo
South Africa5 Reviews1.0“bad”- • Leisure trip
- • Solo traveler
- • Deluxe Suite
- • Stayed 2 nights
but overall the place was bad, water was cold in the morning, no aircorn, I had to leave and find another Gu esthouse and I wasn't refunded for a night I did not sleep there, but I did not care I just needed a better place
the only good thing about the place was it is close to my home , otherwise I wasn't desparate for a guesthouse, so guesthouse owners must know that we pay for guesthouse not out of desperation
Stayed in August 2025
-
Reviewed: December 8, 2024
Stephina
South Africa5 Reviews10“I HAD A GREAT STAY 👌”- • Leisure trip
- • Couple
- • Deluxe Suite
- • Stayed 1 night
- • Submitted from a mobile device
I HONESTLY LIKED THE CLEANLINESS 👌 THE PLACE IS CLEAN AND PEACEFUL AND NOT FORGETTING GREAT CUSTOMER SERVICE! DINEO IS VERY WELCOMING AND KIND🤍 I'M DEFINITELY VISITING AGAIN 🤞
Stayed in December 2024
-
Reviewed: October 2, 2024
Rinse
Netherlands1 review6.0“Noisiness due to the hotwater boiler”- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 1 night
A lot of noise from the hot water boiler with a throttling valve that needs repairment. This noise came every hour! Booking.com did not pay this hotel. Separate payment to be made for this accomodation.
Close to airport (10 minutes drive)
Stayed in September 2024
-
Reviewed: September 29, 2024
Nelly
South Africa2 Reviews10Exceptional- • Leisure trip
- • Couple
- • Deluxe Suite
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Clean and their sfuff was really great
Stayed in September 2024
-
Reviewed: September 2, 2024
Evodia
South Africa2 Reviews1 helpful vote1.0“Disappointed”- • Travelers with friends
- • Deluxe Suite
- • Stayed 2 nights
- • Submitted from a mobile device
The time we checked in we were told we need to pay R200 deposit just in case something breaks, and of course I understood but I explained to the owner that we don't have the money as they demanded it asap so we reached a solution that I will take full responsibility should anything break and I further said to her that next time such crucial information should be communicated beforehand and she also said she takes responsibility for not informing us in time, then there and there she changed the tone she was very high and loud on the phone saying I must not teach her how to run her business and I was shocked how did the matter escalate so quick I dropped the call. She called me I ignored and she called the staff lady and told her to give me the phone I took and I asked her do you wanna be rude to me again? She replied that she cannot be disrespected in the establishment and that she can refund us and give us even a bonus. The 2 bedroom house accommodates 4 people but we had 3 plates to dish out food, they have a gas stove and as a business they don't even have a fire extinguisher and we struggled to cook as they did not have matches to light the gas stove until the other lady staff brought a lighter. As if that was not enough the house did not have hot water we had to carry water with buckets from the kitchen tap to bath and as 4 people sharing a bathroom it was a nightmare and the shower is not giving hot water at all some had to go to the outside room to bath there 😔 we had a terrible experience at that establishment and I will never ever make a mistake of going there again and I can not even recommend this place to anyone, terrible management rude owner. They don't even have aircon. In the outside room the hot water would cut at any time while bathing. One moment it's hot the next moment it's very cold 🥶 The curtains in the main house cannot close yet we were ladies who booked that place we were not feeling safe at all. The T.
The rooms were clean and the staff lady Dineo was friendly.
Stayed in September 2024
-
Reviewed: December 26, 2023
Sihle
South Africa1 review10“Happiest ever”- • Leisure trip
- • Couple
- • Deluxe Suite
- • Stayed 1 night
- • Submitted from a mobile device
Nothing at all.
The staff welcome us with a very good smile feel like at home, the bed very comfortable the place was beautiful.
Stayed in December 2023
-
Reviewed: September 24, 2023
Sihle
South Africa12 Reviews10“It was a pleasant stay”- • Leisure trip
- • Couple
- • Deluxe Suite
- • Stayed 1 night
- • Submitted from a mobile device
I liked everything about the property.
It’s very neat and clean
Stayed in September 2023
-
Reviewed: February 19, 2023
Berven
South Africa1 review10“Amazing, thank you.”- • Business trip
- • Solo traveler
- • Deluxe Suite
- • Stayed 1 night
- • Submitted from a mobile device
Fix the TV in the room
Amazing
Stayed in February 2023
-
Reviewed: February 5, 2023
Thato
South Africa2 Reviews10“Everything is perfect bt up great ur intertainment dept e.g put TV that has Netflix”- • Leisure trip
- • Couple
- • Deluxe Suite
- • Stayed 1 night
- • Submitted from a mobile device
Dstv was off the whole night
Everything
Stayed in February 2023
-
Reviewed: July 31, 2025
Archford
South Africa5 Reviews7.0Good- • Couple
- • Deluxe Suite
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in July 2025
-
Reviewed: June 12, 2025
Nthabiseng
South Africa3 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Deluxe Suite
- • Stayed 1 night
There are no comments available for this review
Stayed in June 2025
-
Reviewed: December 2, 2024
Dexter
South Africa1 review7.0Good- • Leisure trip
- • Couple
- • Deluxe Suite
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in December 2024
-
Reviewed: November 29, 2024
Nkosinathi
South Africa1 review8.0Very Good- • Couple
- • Deluxe Suite
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in November 2024
-
Reviewed: December 25, 2023
Thwala
South Africa3 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Deluxe Suite
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in December 2023
-
Reviewed: December 9, 2023
Busi
South Africa1 review8.0Very Good- • Leisure trip
- • Couple
- • Deluxe Suite
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in October 2023
-
Reviewed: August 28, 2023
Tabile
South Africa11 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Deluxe Suite
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in August 2023
Showing 1 - 25
