9.0

Reviews of The Raz

13 Klipspringer Street, 9880 Harrismith, South Africa

  • Iva

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    Exceptional and spacious accommodation.

    Can have variety in terms of the meal/dinner selections.

  • Bongani

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    The rooms were spacious, very clean, beautiful views, and very comfortable. Staff was friendly.

    Staff was overwhelmed, serving of breakfast took too long

  • Flippie

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
  • See the property
  • Anonymous

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    The place looks amazing and the staff is incredible. I will definitely come back.

    Property response:

    Dear Anonymous, Thank you so much for your lovely feedback! 🌟 We’re delighted that you enjoyed the look of our place and experienced such great service from our team. Knowing that you’d definitely come back means the world to us, and we look forward to welcoming you again soon for another memorable stay. Regards, Team Raz

    Dear Anonymous, Thank you so much for your lovely feedback! 🌟 We’re delighted that you enjoyed the look of our place and experienced such great service from our team. Knowing that you’d definitely come back means the world to us, and we lo… Show more

    The Raz
    26 August 2025
  • Nozuko

    Reviewed: 18 August 2025 · Stayed in July 2025

    Verified review
  • Maake

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
  • See the property
  • Robyn

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review

    EVERTHING!!!

    The breakfast

    Property response:

    Dear Robyn, Thank you for sharing your feedback with us. We’re so glad to hear that you enjoyed your stay overall. We do, however, take note of your comments regarding the breakfast and sincerely appreciate your honesty. Guest feedback helps us improve, and we’ll certainly look into ways to enhance our offering. We hope to welcome you back again and provide an even better experience. Warm Regards, Team Raz

    Dear Robyn, Thank you for sharing your feedback with us. We’re so glad to hear that you enjoyed your stay overall. We do, however, take note of your comments regarding the breakfast and sincerely appreciate your honesty. Guest feedback hel… Show more

    The Raz
    20 August 2025
  • Petronella

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review
  • Noluthando

    Reviewed: 11 August 2025 · Stayed in July 2025

    Verified review

    Top stay , it was our second time here

    Property response:

    Dear Noluthando, Thank you so much for choosing to stay with us again! We’re thrilled to hear you had another great experience and truly value your loyalty. It’s always a pleasure to welcome familiar faces back, and we look forward to hosting you for many more memorable stays. Warm Regard, Team Raz

    Dear Noluthando, Thank you so much for choosing to stay with us again! We’re thrilled to hear you had another great experience and truly value your loyalty. It’s always a pleasure to welcome familiar faces back, and we look forward to host… Show more

    The Raz
    13 August 2025
  • See the property
  • Anonymous

    Reviewed: 11 August 2025 · Stayed in July 2025

    Verified review
    Property response:

    Dear Valued Guest, Thank you for your kind feedback. We’re delighted to hear you found your stay very comfortable and hope to welcome you back again soon. Warm Regards, Team Raz

    The Raz
    11 August 2025
  • Pieterse

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review

    Very neat and comfortable stay over. We had a delicious breakfast the next morning.

    Property response:

    Dear Ms Pieterse, Thank you for your wonderful feedback! We’re glad to hear you had a neat and comfortable stay, and enjoyed a delicious breakfast to start your day. We appreciate your kind words and hope to welcome you back soon for another great experience! Warm Regards, Team Raz

    Dear Ms Pieterse, Thank you for your wonderful feedback! We’re glad to hear you had a neat and comfortable stay, and enjoyed a delicious breakfast to start your day. We appreciate your kind words and hope to welcome you back soon for anoth… Show more

    The Raz
    6 August 2025
  • Lekisha

    Reviewed: 4 August 2025 · Stayed in July 2025

    Verified review

    The Raz had everything we needed in the room. And room service was really good.

    -

    Property response:

    Dear Lekisha, Thank you for your kind words! We're so happy to hear that your room had everything you needed and that you were pleased with our room service. It’s always our goal to ensure a comfortable and convenient stay. We truly appreciate your feedback and look forward to welcoming you back to The Raz soon! Warm Regards, Team Raz

    Dear Lekisha, Thank you for your kind words! We're so happy to hear that your room had everything you needed and that you were pleased with our room service. It’s always our goal to ensure a comfortable and convenient stay. We truly ap… Show more

    The Raz
    5 August 2025
  • See the property
  • Justin

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review

    Beautiful property very upmarket home felt very spoilt.

    nothing

    Property response:

    Dear Justin, Thank you for your lovely review! We're so glad to hear that you felt spoiled during your stay and enjoyed the upmarket feel of the property. It’s always our aim to create a luxurious and memorable experience for our guests. We hope to welcome you back again soon! Warm Regards, Team Raz

    Dear Justin, Thank you for your lovely review! We're so glad to hear that you felt spoiled during your stay and enjoyed the upmarket feel of the property. It’s always our aim to create a luxurious and memorable experience for our guest… Show more

    The Raz
    5 August 2025
  • Nna

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review

    The warm reception by staff, clean and comfortable bed. The place is so beautiful and refreshing!

    Parking area is a bit compressed. No pedestal s on the side of the bed.

    Property response:

    Dear Phillip, Thank you so much for your kind feedback! We're delighted to hear you enjoyed the warm welcome from our staff, the cleanliness, and the comfort of the bed. It's great to know you found the place beautiful and refreshing. We appreciate your suggestions regarding the parking area and bedside pedestals — your input helps us improve. We will definitely look into this as part of our future improvements! We hope to welcome you back for an even better stay in the future! Warm Regards, Team Raz

    Dear Phillip, Thank you so much for your kind feedback! We're delighted to hear you enjoyed the warm welcome from our staff, the cleanliness, and the comfort of the bed. It's great to know you found the place beautiful and refreshi… Show more

    The Raz
    5 August 2025
  • Emma

    Reviewed: 3 August 2025 · Stayed in July 2025

    Verified review

    So beautiful, clean and such friendly staff. The breakfast was amazing!

    Nothing !

    Property response:

    Dear Emma, Thank you for your wonderful review! We're so pleased to hear you enjoyed the beauty and cleanliness of the property, as well as the warm service from our staff. It’s great to know the breakfast was a highlight for you too! We truly appreciate your kind words and hope to welcome you back again soon. Warm Regards, Team Raz

    Dear Emma, Thank you for your wonderful review! We're so pleased to hear you enjoyed the beauty and cleanliness of the property, as well as the warm service from our staff. It’s great to know the breakfast was a highlight for you too! … Show more

    The Raz
    5 August 2025
  • See the property
  • Thomas

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    Bath, aircon and heater in the bathroom

    Sheets were dirty

    Property response:

    Dear Thomas, Thank you for taking the time to share your feedback. We're glad you appreciated the bath, air conditioning, and the added comfort of the bathroom heater. However, we’re very sorry to hear about the issue with the sheets — this is certainly not the standard we aim to uphold. Your comment has been noted and shared with our housekeeping team to ensure it’s addressed immediately. We truly value your input and hope to have the opportunity to offer you a better experience in the future. Warm Regards, Team Raz

    Dear Thomas, Thank you for taking the time to share your feedback. We're glad you appreciated the bath, air conditioning, and the added comfort of the bathroom heater. However, we’re very sorry to hear about the issue with the sheets —… Show more

    The Raz
    5 August 2025
  • Nina

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review

    My daughter loves it. It was very comfortable and makes us feels like home and the view from our balcony was amazing.

    Property response:

    Dear Nina, Thank you so much for your lovely review! We're delighted to hear that your daughter loved it and that you felt right at home during your stay. Comfort is so important to us, and we're glad you enjoyed the amazing view from your balcony too. We hope to welcome you and your family back again soon! Warm Regards, Team Raz

    Dear Nina, Thank you so much for your lovely review! We're delighted to hear that your daughter loved it and that you felt right at home during your stay. Comfort is so important to us, and we're glad you enjoyed the amazing view f… Show more

    The Raz
    5 August 2025
  • 7.0 Good
    Samantha

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    Staff was not welcoming. Didn't know about breakfast and dinner options. Was not around when we needed to check. Then called us about an issue after we left the property.

  • See the property
  • Jani

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review

    Clean, Comfy and friendly staff. They were very good with communication and willing to help.

    Property response:

    Dear Jani, Thank you for your kind review! We're so pleased to hear that you found the place clean and comfortable, and that our team made a positive impression with their friendliness and helpful communication. It was a pleasure having you, and we hope to host you again in the near future! Warm Regards, Team Raz

    Dear Jani, Thank you for your kind review! We're so pleased to hear that you found the place clean and comfortable, and that our team made a positive impression with their friendliness and helpful communication. It was a pleasure havin… Show more

    The Raz
    5 August 2025
  • Petronella

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review

    Good breakfast,clean beautiful room..the place is amazing.thank you for the good hospitality.

    Property response:

    Dear Petronella, Thank you for your lovely feedback! We’re so happy to hear that you enjoyed the breakfast, found the room clean and beautiful, and had a great overall experience. It was a pleasure hosting you, and we truly appreciate your kind words about our hospitality. We hope to welcome you back again soon! Warm Regards, Team Raz

    Dear Petronella, Thank you for your lovely feedback! We’re so happy to hear that you enjoyed the breakfast, found the room clean and beautiful, and had a great overall experience. It was a pleasure hosting you, and we truly appreciate your… Show more

    The Raz
    5 August 2025
  • Khan

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review
  • See the property
  • Charlotte

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review

    Just checked out of this lovely property ! The breakfast was amazing, with delicious options to start the day. The hospitality was top-notch - the staff were friendly, welcoming, and made us feel right at home. Communication was seamless, from check-in to check-out. Highly recommend this property for a comfortable and enjoyable stay. The views are amazing

    Property response:

    Dear Charlotte, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and especially loved the breakfast and hospitality. It’s always our goal to make guests feel welcome and at home, so your kind words truly mean a lot. We're also glad you appreciated the beautiful views and smooth communication throughout your visit. We hope to welcome you back again soon for another memorable stay! Warm Regards, Team Raz

    Dear Charlotte, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and especially loved the breakfast and hospitality. It’s always our goal to make guests feel welcome and at home, so… Show more

    The Raz
    5 August 2025
  • Gericke

    Reviewed: 13 July 2025 · Stayed in July 2025

    Verified review
  • Alison

    Reviewed: 8 July 2025 · Stayed in July 2025

    Verified review

    Neat clean tidy

    Smokers, it came through the patio into our room

    Property response:

    Dear Alison, Thank you for your feedback and for highlighting the cleanliness of your stay — we truly appreciate it. We’re very sorry to hear that smoke from the patio affected your experience. While we do our best to maintain a comfortable environment for all our guests, we understand how unpleasant this must have been. Your feedback is important to us, and we’ll certainly look into ways to better manage designated smoking areas to ensure it doesn’t affect other rooms. Thank you once again for bringing this to our attention. Warm Regards, Team Raz

    Dear Alison, Thank you for your feedback and for highlighting the cleanliness of your stay — we truly appreciate it. We’re very sorry to hear that smoke from the patio affected your experience. While we do our best to maintain a comfortab… Show more

    The Raz
    17 July 2025
  • See the property
  • Tj

    Reviewed: 4 July 2025 · Stayed in July 2025

    Verified review
  • Showing 1 - 25

Loading

Guests also reviewed these properties:

The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

Loading...