Reviews of The Raz
13 Klipspringer Street, 9880 Harrismith, South Africa

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewExceptional and spacious accommodation.
Can have variety in terms of the meal/dinner selections.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe rooms were spacious, very clean, beautiful views, and very comfortable. Staff was friendly.
Staff was overwhelmed, serving of breakfast took too long
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe place looks amazing and the staff is incredible. I will definitely come back.
Dear Anonymous, Thank you so much for your lovely feedback! 🌟 We’re delighted that you enjoyed the look of our place and experienced such great service from our team. Knowing that you’d definitely come back means the world to us, and we look forward to welcoming you again soon for another memorable stay. Regards, Team Raz
Dear Anonymous, Thank you so much for your lovely feedback! 🌟 We’re delighted that you enjoyed the look of our place and experienced such great service from our team. Knowing that you’d definitely come back means the world to us, and we lo… Show more
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewEVERTHING!!!
The breakfast
Dear Robyn, Thank you for sharing your feedback with us. We’re so glad to hear that you enjoyed your stay overall. We do, however, take note of your comments regarding the breakfast and sincerely appreciate your honesty. Guest feedback helps us improve, and we’ll certainly look into ways to enhance our offering. We hope to welcome you back again and provide an even better experience. Warm Regards, Team Raz
Dear Robyn, Thank you for sharing your feedback with us. We’re so glad to hear that you enjoyed your stay overall. We do, however, take note of your comments regarding the breakfast and sincerely appreciate your honesty. Guest feedback hel… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewTop stay , it was our second time here
Dear Noluthando, Thank you so much for choosing to stay with us again! We’re thrilled to hear you had another great experience and truly value your loyalty. It’s always a pleasure to welcome familiar faces back, and we look forward to hosting you for many more memorable stays. Warm Regard, Team Raz
Dear Noluthando, Thank you so much for choosing to stay with us again! We’re thrilled to hear you had another great experience and truly value your loyalty. It’s always a pleasure to welcome familiar faces back, and we look forward to host… Show more
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewDear Valued Guest, Thank you for your kind feedback. We’re delighted to hear you found your stay very comfortable and hope to welcome you back again soon. Warm Regards, Team Raz
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewVery neat and comfortable stay over. We had a delicious breakfast the next morning.
Dear Ms Pieterse, Thank you for your wonderful feedback! We’re glad to hear you had a neat and comfortable stay, and enjoyed a delicious breakfast to start your day. We appreciate your kind words and hope to welcome you back soon for another great experience! Warm Regards, Team Raz
Dear Ms Pieterse, Thank you for your wonderful feedback! We’re glad to hear you had a neat and comfortable stay, and enjoyed a delicious breakfast to start your day. We appreciate your kind words and hope to welcome you back soon for anoth… Show more
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewThe Raz had everything we needed in the room. And room service was really good.
-
Dear Lekisha, Thank you for your kind words! We're so happy to hear that your room had everything you needed and that you were pleased with our room service. It’s always our goal to ensure a comfortable and convenient stay. We truly appreciate your feedback and look forward to welcoming you back to The Raz soon! Warm Regards, Team Raz
Dear Lekisha, Thank you for your kind words! We're so happy to hear that your room had everything you needed and that you were pleased with our room service. It’s always our goal to ensure a comfortable and convenient stay. We truly ap… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewBeautiful property very upmarket home felt very spoilt.
nothing
Dear Justin, Thank you for your lovely review! We're so glad to hear that you felt spoiled during your stay and enjoyed the upmarket feel of the property. It’s always our aim to create a luxurious and memorable experience for our guests. We hope to welcome you back again soon! Warm Regards, Team Raz
Dear Justin, Thank you for your lovely review! We're so glad to hear that you felt spoiled during your stay and enjoyed the upmarket feel of the property. It’s always our aim to create a luxurious and memorable experience for our guest… Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewThe warm reception by staff, clean and comfortable bed. The place is so beautiful and refreshing!
Parking area is a bit compressed. No pedestal s on the side of the bed.
Dear Phillip, Thank you so much for your kind feedback! We're delighted to hear you enjoyed the warm welcome from our staff, the cleanliness, and the comfort of the bed. It's great to know you found the place beautiful and refreshing. We appreciate your suggestions regarding the parking area and bedside pedestals — your input helps us improve. We will definitely look into this as part of our future improvements! We hope to welcome you back for an even better stay in the future! Warm Regards, Team Raz
Dear Phillip, Thank you so much for your kind feedback! We're delighted to hear you enjoyed the warm welcome from our staff, the cleanliness, and the comfort of the bed. It's great to know you found the place beautiful and refreshi… Show more
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewSo beautiful, clean and such friendly staff. The breakfast was amazing!
Nothing !
Dear Emma, Thank you for your wonderful review! We're so pleased to hear you enjoyed the beauty and cleanliness of the property, as well as the warm service from our staff. It’s great to know the breakfast was a highlight for you too! We truly appreciate your kind words and hope to welcome you back again soon. Warm Regards, Team Raz
Dear Emma, Thank you for your wonderful review! We're so pleased to hear you enjoyed the beauty and cleanliness of the property, as well as the warm service from our staff. It’s great to know the breakfast was a highlight for you too! … Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewBath, aircon and heater in the bathroom
Sheets were dirty
Dear Thomas, Thank you for taking the time to share your feedback. We're glad you appreciated the bath, air conditioning, and the added comfort of the bathroom heater. However, we’re very sorry to hear about the issue with the sheets — this is certainly not the standard we aim to uphold. Your comment has been noted and shared with our housekeeping team to ensure it’s addressed immediately. We truly value your input and hope to have the opportunity to offer you a better experience in the future. Warm Regards, Team Raz
Dear Thomas, Thank you for taking the time to share your feedback. We're glad you appreciated the bath, air conditioning, and the added comfort of the bathroom heater. However, we’re very sorry to hear about the issue with the sheets —… Show more
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewMy daughter loves it. It was very comfortable and makes us feels like home and the view from our balcony was amazing.
Dear Nina, Thank you so much for your lovely review! We're delighted to hear that your daughter loved it and that you felt right at home during your stay. Comfort is so important to us, and we're glad you enjoyed the amazing view from your balcony too. We hope to welcome you and your family back again soon! Warm Regards, Team Raz
Dear Nina, Thank you so much for your lovely review! We're delighted to hear that your daughter loved it and that you felt right at home during your stay. Comfort is so important to us, and we're glad you enjoyed the amazing view f… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewStaff was not welcoming. Didn't know about breakfast and dinner options. Was not around when we needed to check. Then called us about an issue after we left the property.
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewClean, Comfy and friendly staff. They were very good with communication and willing to help.
Dear Jani, Thank you for your kind review! We're so pleased to hear that you found the place clean and comfortable, and that our team made a positive impression with their friendliness and helpful communication. It was a pleasure having you, and we hope to host you again in the near future! Warm Regards, Team Raz
Dear Jani, Thank you for your kind review! We're so pleased to hear that you found the place clean and comfortable, and that our team made a positive impression with their friendliness and helpful communication. It was a pleasure havin… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewGood breakfast,clean beautiful room..the place is amazing.thank you for the good hospitality.
Dear Petronella, Thank you for your lovely feedback! We’re so happy to hear that you enjoyed the breakfast, found the room clean and beautiful, and had a great overall experience. It was a pleasure hosting you, and we truly appreciate your kind words about our hospitality. We hope to welcome you back again soon! Warm Regards, Team Raz
Dear Petronella, Thank you for your lovely feedback! We’re so happy to hear that you enjoyed the breakfast, found the room clean and beautiful, and had a great overall experience. It was a pleasure hosting you, and we truly appreciate your… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewJust checked out of this lovely property ! The breakfast was amazing, with delicious options to start the day. The hospitality was top-notch - the staff were friendly, welcoming, and made us feel right at home. Communication was seamless, from check-in to check-out. Highly recommend this property for a comfortable and enjoyable stay. The views are amazing
Dear Charlotte, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and especially loved the breakfast and hospitality. It’s always our goal to make guests feel welcome and at home, so your kind words truly mean a lot. We're also glad you appreciated the beautiful views and smooth communication throughout your visit. We hope to welcome you back again soon for another memorable stay! Warm Regards, Team Raz
Dear Charlotte, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and especially loved the breakfast and hospitality. It’s always our goal to make guests feel welcome and at home, so… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewNeat clean tidy
Smokers, it came through the patio into our room
Dear Alison, Thank you for your feedback and for highlighting the cleanliness of your stay — we truly appreciate it. We’re very sorry to hear that smoke from the patio affected your experience. While we do our best to maintain a comfortable environment for all our guests, we understand how unpleasant this must have been. Your feedback is important to us, and we’ll certainly look into ways to better manage designated smoking areas to ensure it doesn’t affect other rooms. Thank you once again for bringing this to our attention. Warm Regards, Team Raz
Dear Alison, Thank you for your feedback and for highlighting the cleanliness of your stay — we truly appreciate it. We’re very sorry to hear that smoke from the patio affected your experience. While we do our best to maintain a comfortab… Show more
Reviewed: 4 July 2025 · Stayed in July 2025
Verified review