Reviews of Rusplek Guesthouse and Conference Centre 3 stars
50 Scholtz Street, 9301 Bloemfontein, South Africa

Loading
Guests also reviewed these properties:
Benidorm, Spain
Plymouth, United States
Middelkerke, Belgium
Bethesda, United States
Kalibaru, Indonesia
Hejnice, Czech Republic
Chiang Mai, Thailand
Floyd, United States
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in July 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in June 2025
Verified reviewReviewed: 15 July 2025 · Stayed in May 2025
Verified reviewReviewed: 7 July 2025 · Stayed in May 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewThe rooms
Reception lady, wasn't welcoming kept saying no rooms available even thou booked and wasn't helpful
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewwifi
Woooo the staff of the guesthouse? Unprofessional experience with the white guy was better, he was the one who actually cared for the guest but the rest? The company should do better please. The ladies lied to us about load shedding whereas there was power in other units, they didn’t care to come check on us and also the water in the kitchen??? that just decided to leak uncontrollably - we had to bath with cold water in the morning mind you FREE STATE is freezing haai guys be for real. The maintenance team has to be on standby and also check on the units before ushering guests there.
Dear Valued Guest. We are truly sorry for the disappointing stay that you went through. We do however appreciate your feedback and have already started working on the problems. Please accept our humble apologies. Kind Regards Rusplek Guesthouse
Dear Valued Guest. We are truly sorry for the disappointing stay that you went through. We do however appreciate your feedback and have already started working on the problems. Please accept our humble apologies. Kind Regards Rusplek Gues… Show more
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewI liked the cleanness, location , great stuff and beautiful rooms
The plugs were not working properly and one of our units never had hot water. The other unit was on and off with plugs and hot water , which caused a lot of inconvenience
Hi Relebohile Thank you for your review and kindly accept our humble apologies for the inconvenience caused by these issues also note that we have noted the above mentioned issues and our management is busy attending to to them. Kindest regards Ruplek Guesthouse.
Hi Relebohile Thank you for your review and kindly accept our humble apologies for the inconvenience caused by these issues also note that we have noted the above mentioned issues and our management is busy attending to to them. Kindest r… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewI like the outside of the facility.
It ddnt have a warm heater, the fan heater was so small for me and my son ,atleast if they buy electric blankets. The sugar,tea ,coffee and creamers were little I don’t know if they are scared that guest will take them 🤔… those rooms are very cold 🥶
Good day Eunice Thank you for your review, Kindly accept our humble apologies for any inconvenience caused. You will be pleased to know that we are attending to the heat issues at our guesthouse as we speak and we would like you to know that through your constructive feedback we have come to see our short comings and our strengths going forward Kindest regards Rusplek Guesthouse
Good day Eunice Thank you for your review, Kindly accept our humble apologies for any inconvenience caused. You will be pleased to know that we are attending to the heat issues at our guesthouse as we speak and we would like you to know th… Show more
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified reviewLocation was good and the place felt safe.
My door lock didn't work
Good day Mr. Mohamed Thank you for your review and kindly accept our humble apology for the door issue, your review will truly prompt us to look into the matter and make your next stay with us more enjoyable with your safety as our priority. Kindest Regards Rusplek Guesthouse.
Good day Mr. Mohamed Thank you for your review and kindly accept our humble apology for the door issue, your review will truly prompt us to look into the matter and make your next stay with us more enjoyable with your safety as our priority… Show more
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewSpacious family unit with stove, fridge, microwave and other essentials we needed, these came in handy especially as we travelled with a 1 year old!
It would have been nice if things like salt and pepper were included in the kitchen. Inductor stove was not easy to use
Good day Ms. Amanda Thank you very much for your review and your highlights are duly noted, Kindly accept our humble apology for an inductor stove issue, You and your beautiful family were truly wonderful guests to have, Please note that we will look into having salt and pepper back in the rooms for your absolute convenience. Kindest Regards Rusplek Guesthouse
Good day Ms. Amanda Thank you very much for your review and your highlights are duly noted, Kindly accept our humble apology for an inductor stove issue, You and your beautiful family were truly wonderful guests to have, Please note that w… Show more