Reviews of The Ridge
Roan Ridge Security Estate 151, 0305 Rustenburg, South Africa
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Reviewed: 10 September 2025 · Stayed in September 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe place is perfect and would come back
Thank you for the review Moses. You're welcome back anytime...
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe location was easily accessible and the apartment itself was clean and looks exactly like the pictures. The host also goes out of their way to help in the case of emergency. Absolutely lovely people!
The place is quite cold so just be prepared for that. If you could invest in a carpet in the bedroom that would be awesome but the heater helps and goes a long way. Besides that, I have no complaints.
Thank you Masentle, it was a pleasure hosting you. Welcome back anytime.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe accommodation is spacious, offers a reliable Wi-Fi connection, and features a fully equipped kitchen. The setup provides a homely atmosphere.
We spent almost two hours stuck at the gate because the hosts were not answering their phones, and security told us there were no accommodation services on the premises. Eventually, one of the hosts finally answered and let us in. As if that wasn’t enough, I received a call from them the next morning accusing me of taking their pillowcase, which was very upsetting. The stairway and the basin in the bedroom looked dirty, as if another guest had just used the room before us. We were also disappointed with the bedding and the way the bed was made, but we were too exhausted to make an issue of it at the time.
We appreciate the review but would like to clarify certain points: Guests took good care of our home however, before check in, I sent the check in procedures and the relevant number to call to assist during check in. The guest say they did see the message and still did not call the number (which was wrong of them, they wouldn't have spent that much time at the gate) and were also directed by Roxanne (even when the directions were sent) who opened for them. They were also asked to state their expected arrival time, they didn't. All they could have done was do all that was sent prior their check in but chose to ignore. On check out, a pillow case was removed from one of our pillows.. I still went back to the booking app and asked them to advise where they've placed the pillow case. No response still so I called to ask, but the lady was defensive from the get go. We ended the call but still she decided to send a text afterwards, bashing The Ridge and not respond on the app instead. The guests did not follow the check in instructions that were sent which resulted in delays. And regarding the pillowcase were disappointed that you didn't respond to our inquiry. So in order to avoid all that in the future, do what the hosts say.
We appreciate the review but would like to clarify certain points: Guests took good care of our home however, before check in, I sent the check in procedures and the relevant number to call to assist during check in. The guest say they did… Show more
Reviewed: 11 August 2025 · Stayed in June 2025
Verified reviewLovely quiet estate. Friendly host. Beautiful apartment
Thank you Lwazi, it was a pleasure hosting you.
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewthey need to point out that it is in a complex
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 July 2025 · Stayed in April 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewIt was amazing clean and fresh I loved it so much
Netflix was not working
Reviewed: 2 July 2025 · Stayed in July 2025
Verified reviewIt was disappointing Dirty linen, smelling peoples cologne Cudnt sleep the whole nite Room very cold, they hve stated tat they hve a cooling system hoping tat it's an aircon tat we can control temperature but nothing like tat Having to call the owner several time for stuff not working
Thank you Glory for your review.. But it is also with disappointment that when I got to the house after your check out - Coffee was spilled all over the house. - The linen was inspected, it wasn't dirty but was instead stained by yall and had a scent that was irritating( a minty smell, which I think was Tsunami). - The guests hand wash was missing, and still hasn't been recovered till date. - Glory only called to ask about the Tv and the cooler and not several times. Sad to say you didn't take good care of the ridge.
Thank you Glory for your review.. But it is also with disappointment that when I got to the house after your check out - Coffee was spilled all over the house. - The linen was inspected, it wasn't dirty but was instead stained by yall and … Show more
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewNice and quiet. Peaceful
Nothing
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReviewed: 11 June 2025 · Stayed in May 2025
Verified reviewReviewed: 2 June 2025 · Stayed in May 2025
Verified reviewReviewed: 21 May 2025 · Stayed in March 2025
Verified reviewReviewed: 14 May 2025 · Stayed in May 2025
Verified reviewVery spacious and feels like home away from home!
Reviewed: 10 May 2025 · Stayed in May 2025
Verified reviewClean and
The bed was broken on the one side No dstv
Reviewed: 9 May 2025 · Stayed in May 2025
Verified reviewReviewed: 4 May 2025 · Stayed in May 2025
Verified reviewSpacious and fully equipped for the cost. Mini staycation turned out better than we thought as apartment was bigger than what we expected and the amenities were perfect for what we needed for our stay! Well done to the Ridge team.
Inaccessibility of the host at times. As an international traveler, you want to be able to reach the host in case of emergencies. The oven and its utensils were not cleaned and we had wanted to make roast chicken one of the nights. The sleigh bed needs to have a weight limit because the wooden board underneath is not made for certain weights.
Reviewed: 1 May 2025 · Stayed in May 2025
Verified reviewThe quietness
The bed wasn't comfortable I even had to sleep In the couch but overall it was a great experience
Reviewed: 26 April 2025 · Stayed in April 2025
Verified reviewReviewed: 24 April 2025 · Stayed in April 2025
Verified reviewReviewed: 22 April 2025 · Stayed in February 2025
Verified review