Reviews of Tranquil Tokai
2 Thatch Close Tokai, 7945 Tokai, South Africa
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewI loved the big modern bathroom, the huge comfy bed, gorgeous white linen and towels, the treat of Charlotte Rys soaps and shampoo, the large lounge area, the beautiful walkway with luscious plants leading up to the front door. I loved the peaceful, safe area.
I loved everything about this property!
Thank you for a great review. It was lovely meeting and hosting you.
Reviewed: 27 July 2025 · Stayed in June 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewGreat bed and linen
Nothing
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewHost was very friendly....place was very very clean
Reviewed: 11 June 2025 · Stayed in May 2025
Verified reviewBeautiful. Friendly host. Very close to US Embassy
Everything was perfect
Reviewed: 3 June 2025 · Stayed in June 2025
Verified reviewNo breakfast included
No hairdryer
Hello Mariana... thank you for your wonderful guest review. There is a hairdryer in the bathroom cupboard.
Reviewed: 24 May 2025 · Stayed in May 2025
Verified reviewGood value, good facilities good attention to detail very close to American consulate. Overall pleasant experience
A bit noisy at night could hear all the movement in the room next door,.
Hi Cheryl... Thank you for a great guest review. I am terribly sorry regarding the noise from the next door room.
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewReviewed: 9 May 2025 · Stayed in April 2025
Verified reviewThe location was great. We needed to go to the American Consulate. The water took a little long to get hot. We enjoyed our stay very much.
Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewBeautiful, clean, comfortable and safe!
I am very happy you enjoyed your stay. Thank you
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewI loved everything about the accomodation and the host Wayne was very welcoming. I enjoyed my stay
Reviewed: 3 April 2025 · Stayed in April 2025
Verified reviewReviewed: 17 February 2025 · Stayed in February 2025
Verified reviewReviewed: 17 February 2025 · Stayed in February 2025
Verified reviewReviewed: 29 January 2025 · Stayed in January 2025
Verified reviewVery nice & modern room. The place is beautifully set up. Neat & clean.
Reviewed: 31 December 2024 · Stayed in December 2024
Verified reviewVery well located especially if you need to be at USA embassy. Spacious, super comfy beds and good quality bed linens. Secure off street parking with remote gate access. Situated close to mall with numerous restaurants/ coffee shops to choose from.
Shower does not have good water flow and warm water takes forever to come through.
Hi Patrick, Apologies for the shower. The hot water, unfortunately, does take a while to come through. Thanks for letting me know that the shower rose is not great. I see that you did not think that the accommodation was value for money. Would you please let me know what was lacking. I really aim to please my guests.
Hi Patrick, Apologies for the shower. The hot water, unfortunately, does take a while to come through. Thanks for letting me know that the shower rose is not great. I see that you did not think that the accommodation was value for money. Wo… Show more
Reviewed: 17 December 2024 · Stayed in December 2024
Verified reviewDid not have breakfast. The view is very nice. The room was nice.
No bar/restaurant at the location. The area which you had to travel through is not that great. Will not travel during the night to and from the Guesthouse.
Hi Gerhard...I am sorry to hear that you did not enjoy your stay with us. In the write-up on Tranquil Tokai guesthouse, it says, "No breakfast, unless arranged. I really do not know what area you drove through to get to Tokai. Tokai is a beautiful, safe suburb.
Hi Gerhard...I am sorry to hear that you did not enjoy your stay with us. In the write-up on Tranquil Tokai guesthouse, it says, "No breakfast, unless arranged. I really do not know what area you drove through to get to Tokai. Tokai is a be… Show more
Reviewed: 11 November 2024 · Stayed in November 2024
Verified reviewThe place is nice and clean
Reviewed: 30 October 2024 · Stayed in October 2024
Verified reviewWayne was generous to transport Simphiwe to the US Consulate.
Reviewed: 23 September 2024 · Stayed in September 2024
Verified reviewnear to AMERICAN EMBASSY