4 on Palm Boulevard, Gateway,, 4320 Durban, South Africa
Based on 65 apartment reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.6
Facilities
9.3
Staff
9.0
Value for money
8.6
Free WiFi
10.0
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Showing 1 – 25
Reviewed: 11 May 2025
Matanki
South Africanothing
It was a self-catering apartment, very close to the mall. I loved everything about the place and wished I had stayed longer. But will definitely book the place when I visit that side again.
Stayed in May 2025
Reviewed: 28 April 2025
Net
South Africa-
Excellent location Amazing well kept,clean apartment Secure and safe Great WiFi
Stayed in April 2025
Reviewed: 19 February 2025
Abhishay
South AfricaThe parking was paid
The location
Stayed in February 2025
Reviewed: 27 December 2024
Pk
South AfricaNothing
It’s closer to the Gateway mall
Stayed in November 2024
Reviewed: 15 December 2024
Pralene
South AfricaOnly complaint is lack of view. Apartment itself is lovely. I would suggest a long mirror in the Apartment.
Comfort, space and look
Stayed in December 2024
Reviewed: 2 September 2024
Moodley
South AfricaThe room was nothing short of spectacular, It was spacious, beautifully decorated, and offered a stunning views and just a walk out to the gateway. The beds were incredibly comfortable and neat
Stayed in September 2024
Reviewed: 31 August 2024
Moodley
South AfricaNone
The rooms were immaculate, spacious, and beautifully decorated, offering all the comforts and amenities I could have asked for. The bed was incredibly comfortable, ensuring a restful night's sleep after a day of exploring. The attention to detail in the room's design and cleanliness was truly remarkable and pleasant. The hotel's location is perfect, with easy access to the gateway mall and restaurants. Overall, my stay exceeded all my expectations. I highly recommend this hotel to anyone looking for a luxurious, comfortable, and unforgettable experience. I can't wait to return
Stayed in August 2024
Reviewed: 29 August 2024
Moodeliar
South AfricaWelcoming and friendly hosts. Close to lots of restaurants and the mall. Quiet place allowing great opportunity to relax.
Stayed in August 2024
Reviewed: 24 August 2024
Simon
South AfricaNothing
Close to everything
Stayed in June 2024
Reviewed: 23 August 2024
Philip
South AfricaLove this place! Comfy beds, really clean and well kept. So close to the mall. Certainly a great spend. Will definitely be back for a longer stay.
Stayed in August 2024
Reviewed: 14 August 2024
Nishana
South AfricaEverything was perfect.
Stayed in August 2024
Reviewed: 28 June 2024
Philip
South AfricaIt's a hidden gem. Quiet and cozy and conveniently next to the Gateway mall. No need to cook just walk into the restaurants. Will book for a longer stay soon. Great hosts that accommodated a late check in as we were road tripping for school holidays to St Lucia.
Stayed in June 2024
Reviewed: 27 June 2024
B
South AfricaThat we could not stay longer! Haha
Beautiful home away from home. Convenient location. Great hosts and a lovely place to stay. Will be back soon!
Stayed in June 2024
Reviewed: 28 May 2024
Geshim
South AfricaI recently had the pleasure of staying at a fantastic flat in Umhlanga, Durban, and I can't speak highly enough about my experience. From the moment I arrived , I was struck by the stylish decor and cleanliness of the space. The flat is well-appointed with all the amenities one could need, making it feel like a home away from home. The location is absolutely perfect-a few steps away to the Gateway Theather of Shopping, which is a major plus for any shopping enthusiasts. The building itself is secure and well maintained. Overall my stay at this flat was exceptional. Whether you're in Umhlanga for business or pleasure, this flat offers the perfect blend of comfort, convenience and luxury. I would highly recommend it to anyone looking for a place to stay in this beautiful part of Durban.
Stayed in May 2024
Reviewed: 19 May 2024
Sw
South Africa-
My home away from home Excellent value for money. Enjoy the stay as expected.
Stayed in May 2024
Reviewed: 22 April 2024
Lucy
South AfricaNothing.
Everything.
Stayed in April 2024
Reviewed: 20 March 2024
Daisy
South AfricaLocation is amazing!! Literally at the mall so no need to cook with all that restaurants.
Stayed in March 2024
Reviewed: 21 February 2024
Fei
NetherlandsExcellent experience! Firstly the apartment location is great where beach, restaurant and shopping mall optional. and I have to highly praised that their services, very helpfully and friendly staff, especially Rowane. She well deserved it and definitely next time i will back here again.
Stayed in February 2024
Reviewed: 16 February 2024
Clinton
South AfricaDurban's water challenges
Excellent as expected on a repeat visit. Great for business/leisure
Stayed in February 2024
Reviewed: 26 January 2024
Ki-andra
South AfricaExtremely safe and central. Will definitely recommend to anyone that is looking for an affordable but spectacular place. The host was friendly and accommodating. Thanks for the amazing stay!
Stayed in January 2024
Reviewed: 20 January 2024
Sw
MozambiqueWater problems in Durban
Excellent apartment for business travel. Safe, secure and great location
Stayed in January 2024
Reviewed: 13 January 2024
Gabriel
South AfricaLocation is great, close to shopping centre and beach.
Stayed in January 2024
Reviewed: 12 January 2024
Jay
United KingdomGreat location, neat, comfortable and great value for money. Very warm and welcoming hosts.
Stayed in January 2024
Reviewed: 25 December 2023
Freida
AustraliaWish we could have stayed longer to enjoy this place. Will be back next year!
Cozy trendy apartment with direct access to the mall. Had all the facilities we needed for the night as we got in late and was really tired to go out to get anything, and it's great to have found the coffee and biscuits to snack on! Will definitely be back and recommend to others.
Stayed in December 2023
Reviewed: 21 December 2023
Jessica
South AfricaExceptionally affordable, walking distance to the big wall for easy dinner and supplies and to keep the little ones entertained. Very neat and as always great hosts. It has become a favorite.
Stayed in December 2023
Showing 1 – 25
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