Reviews of Utopia Guest House
8 Somerset Street, 1449 Alberton, South Africa

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Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewThe place is very clean, spacious and in a safe location. The room looked very presentable, it made us feel like we were at home.
Thank you so much Sphesihle, We welcome you back any time.
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewGood location, helpful host, clean and comfortable.
NA
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewLocation good, host very friendly and accommodating.
NA
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewEverything
Thank you Jackie... We look forward to seeing you again. We will visit your restaurants in Harrismith too when we are up there. Blessings xxx
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewVery neat and clean
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewVery clean and convenient
Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewAbsolutely EVERYTHING. I extended my stay for 2 .more nights. The attention to detail, cleanliness, personal attention of Candice - unsurpassed. This will be my go to in this area from now on without even considering an alternative. PERFECT!!!
That I had to leave
That is so kind of you Katrien, We are always so blessed with the best guests. Thank you for the lovely review. We welcome you back anytime.
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewReviewed: 24 April 2025 · Stayed in April 2025
Verified reviewThank you so much. We hope to have you back here with us. Take care
Reviewed: 30 March 2025 · Stayed in March 2025
Verified reviewThe place was very organized and neat
One down light in main bedroom falling out. There was a very old loaf of bread in the kitchen cupboard.
Good Day Kobie Our apologies for the 2 things that made your stay not 100%. We strive in perfection and will make sure this does not happen again. With regards to the downlight that popped out and hanging, I did see this the day you checked out and this was due to the storms that happened the week of. This has been fixed and popped back in. with regards to the bread... There is absolutely nothing i can say besides i am so sorry. My helper is supposed to check everything and this was not done. I will be addressing her as we speak as this is unacceptable. We appreciate your response and review
Good Day Kobie Our apologies for the 2 things that made your stay not 100%. We strive in perfection and will make sure this does not happen again. With regards to the downlight that popped out and hanging, I did see this the day you checked… Show more
Reviewed: 16 March 2025 · Stayed in March 2025
Verified reviewReviewed: 10 March 2025 · Stayed in March 2025
Verified reviewReviewed: 10 January 2025 · Stayed in November 2024
Verified reviewReviewed: 9 December 2024 · Stayed in December 2024
Verified reviewReviewed: 1 December 2024 · Stayed in December 2024
Verified reviewI must say that Candice was an exceptional host to myself and 3 month old baby. Candice made sure that our stay was beyond comfortable and that our every need was met. Our room was actually bigger than expected and very clean. I would definitely be making Utopia my second home in Johannesburg. Keep up the outstanding work Candice and may the good LORD JESUS continue to bless you in all that you do.
Thank you so much for the beautiful review Santhani. May God continue to bless you. Cant wait to have you back
Reviewed: 15 November 2024 · Stayed in November 2024
Verified reviewThe place is even more beautiful in real life loved everything about it , it’s clean and comfortable also the host was so friendly
Nothing , everything was perfect
Reviewed: 3 November 2024 · Stayed in November 2024
Verified reviewReviewed: 21 October 2024 · Stayed in October 2024
Verified reviewThank you Sharon. We look forward to welcoming you back for a longer stay next time
Reviewed: 6 October 2024 · Stayed in October 2024
Verified reviewWe enjoyed our stay very much. Candice (the owner) was very welcoming, friendly, and considerate of our comfort during our stay. The unit is spotless and has everything you'll need for a short or long stay. The guest house is in a secure neighborhood and very private. We'll definitely make use of Utopia again.
We were happy with everything.
Thank you Gert. Much appreciated. We look forward to welcoming you back
Reviewed: 10 September 2024 · Stayed in September 2024
Verified reviewIt was clean and had everything one would need
I was happy with everything
Thank you Karen. Was lovely having you here xxx
Reviewed: 26 August 2024 · Stayed in August 2024
Verified review