Road way to the lodge very 👎 bad. The noise at night.

The bed was comfortable.

Stayed in August 2025

There is no one monitoring the noise at nights, some guest were smoking in the room

The room was clean

Stayed in July 2025

The room was too small, privacy not satisfactory, toilet door not closing properly

Stayed in September 2024

The windows blinds are very transparent, i had to hide while dressing not even talking about 18yrs and above matters, it was impossible. The water was cold on Sunday morning. The restaurant was not opened as indicated, i had to drive 9 km for food and drinks. Rooms were not allocated prior to arrival. I didn’t get value for my money

Only the bed and bedding was comfortable

Stayed in June 2024

Everything,the service is very poor,the furniture was not up to standard,windows were falling off we ended up using a fleece to cover up the windows

Loved the view .

Stayed in June 2024

Everything. They took my money, but room wasn't available, they scammers, Becareful, otherwise you'll end up sleeping in their communal lounge even though you've paid full price

Nothing , just a piece of rubbish.

Stayed in July 2025

Everything. They took my money, but room wasn't available, they scammers, Becareful, otherwise you'll end up sleeping in their communal lounge even though you've paid full price

Nothing.

Stayed in July 2025

Everything. They took my money, but room wasn't available, they scammers, Becareful, otherwise you'll end up sleeping in their communal lounge even though you've paid full price

Nothing

Stayed in July 2025

The water was cold have to boil water with a small kettle so that we can bath.I was given 2 rooms which were very far from each other and my kids where very scared and not safe to sleep far from us,when i ask the lady in the reception she said i booked at different days which was not true,i paid in different days but 2 rooms,just that i wasnt in the mood to cause a seen,but next time b please make sure that our rooms are next to each other please cause i believe its Bookings.com that made the mistake.Please tell them to fix their bathroom door as you cant do no.2 with the door wide open if your sharing with someone(room no.2)Room 14 was way better than my room,that where my kids slept

The view was beautiful and their swimming side its a pity it was cold the kids couldnt swim

Stayed in July 2025

My room shower wasn’t clean

Unique

Stayed in May 2025

I did not like the reception girl who was flirting with my husband and make stupid jokes

Nothing

Stayed in November 2024

THE NOISE FROM THE OTHER ROOM I HAD TO MOVE TO A DIFFERENT ONE THE NEXT DAY

ITS PRIVATE AND QUITE

Stayed in December 2024

them not having food at the restaurant because of a wedding while they are also having guests

everything

Stayed in September 2024

unprofessional staff, the place was dirty, loud drunk minor, and no security at all , i have never felt so unsafe. the dirty resturant and bar was closed, no service at all when we arrived we were told that there was a double booking and we need to use the Cabin or rather a shack , which the most dirty place i was ever seen. after hours of fighting with the unprofessional staff, we were given keys to other rooms which as bad as the cabin . I will never recommend this even to my least fav person !!!!!!!!

Nothing at all, the most horrible place experience . if there was a 0 i would rate them that. they don't even deserve a 1. DO NOT GO THERE !!!!!!!!!!!!!!!!!!

Stayed in September 2024

I was given cabins (shacks)that were uphill where the car could not reach, we had to hike up there. I was told I booked cabins whereas i booked king suite and 2 deluxe double rooms. Those cabins were not safe and stinking. I had to fight in order to get rooms that i saw on booking.com After i fought i was given 2 rooms instead of the 3 i booked. We had to squeeze in the kids. It was a very bad experience. The receptionist was very moody and could not explain what was happening. I felt it was a scam because should i did not fight i was going to sleep in those shacks and someone else would sleep in the rooms that i was given later after fighting.

None

Stayed in September 2024

The receptionist was rude. I and my family were subjected to carry our to the so-called cabin. Despite the fact that I tried to explain that I have not booked the cabin. she laterally refused to give us the keys for the rooms. We have to walk over to the cabin which is on top of the mountain ante tout not easily accessible. When we arrived on top of the mountain we found underage children playing the music very loud and all of them were so drunk and very disrespectful. No person was there to assist us, and poor security did not have the keys for those cabins. I refused to allow my family to stay in such an untidy place.no security fence around the cabin, members if the community could easily access the facility. We immediately returned to the reception, which demanded a refund since there were no keys or places to stay. After almost 2 hours were given the keys 🔑 . The receptionist young girl did not have a clue what was happening on the facility. Nothing was really good about the place. The some guest came and found a group of pupils arguing about the booking and just left with, raising safety and security issues, the general surrounding . We accept the two rooms we have booked as we did mo have alternative accommodation to stay gor yhe night. I would appreciate it if the lodge displayed the true pictures of the facility not to subject the guest to such a horrible place treatment we received.

Nothing is fancy about the lodge,the bar closed, safety and security, under age. Children were drunk and making noise as they were swimming at 12 midnight. NO proper security at the facility as any perdon comes and access facility.

Stayed in September 2024

Their service is so poor, the location is terrible it was a very horrible experience at this property

Nothing at all absolutely nothing

Stayed in June 2024

We bathed with cold water for 3days 😓😓

.The stuff was very nice n welcoming...the swimming pool❤️the mountain view❤️

Stayed in August 2024

1.we called around 5pm to let them know we running late (they sounded confused) 2.i understand the poor road however I wish somewhere it should have stated “we should come in a bigger car to go up the hill. 3.Security guy helped us to our room when we arrived ,however we still felt like the guest house wasn’t prepared for as as we were put in a room that was obviously not cleaned,spider webs up the ceiling,in the shower and the toilet seat was dirty...they was no hot water and the air con wasn’t working..we asked the security to check for us and he then discovered the main switch for the geyser and aircon was off,however my fiancé was already asleep by the time the water was hot for a shower. 4. Next day we had an event we were attending (reason for the trip)and on our way out we were asked what time we coming back as the room we checked in yesterday wasn’t the room we paid for and we were a bit confused as we called and confirmed we are running late but anyway the issue now was that we were on our way to an event and we could change rooms as the room we were expected to move in to still had guest in which we couldn’t wait for all that....honestly our trip was horrible given the fact we were delayed to get to the b&b and worse to arrive to a place that is not prepared to welcome us

It was close to where I was going (venue)

Stayed in June 2024

When we get, we asked the chef if we can place order for supper, she told us that they don't have the food. Okay, no problem, we'll eat in town after a game. Then we asked if we can have something for breakfast, that too, she said she can try to make something since they didn't have some food for full breakfast, so we decided not have kids breakfast at all. After the game when we arrived there, there was nobody around but only a security. Bar was closed, no remote for lounge tv, no batteries for the remote, no wifi, non of the room TV were working, they didn't pay the dish, even a simple ovhd was not working. I gave a security my phone to call management but they didnt answer calls. Jacuzzi wasn't working either, the water was lukewarm since one geyser is shared by about 6 rooms. My lady tried to bath, we don't know how, the room was full of water from the bathroom to the bedroom all the way to the balcony. When the staff arrived in the morning, after 8am, they didn't even bother to talk to us just passed by and carry on with their daily chores. I would be happy if they can revise my payment and charge me like a standard room and give me a change.

Nothing

Stayed in June 2024

We had a terrible experience!!! We arrived late to this establishment at about 20h00, however they took us to another place which is closeby telling us that the rooms were full. We had to leave our car behind and we had to carry our bags because they said the car wont be able to go up the hills. The place is in the bushes, we had to climb the montain for about 30 minutes with our bags. We got to the place, and we were not happy with what we saw, the guy even struggled to open the rooms because we could tell that these rooms are not usually used. The was a horrible smell in the rooms and spiders crawling everywhere, infact we were scared of the place. We did not spend the night, we left immediately...luckily we were able to find a place in that short space of time.

The place that we saw on booking.com and initially booked was beautiful however we didn't get to spend the night that was meant to be spent there. The experience I had or what I encountered erased everything therefore I didn't like anything about the place..

Stayed in June 2024

the road to get in and out of the place the security level

The view of the township

Stayed in May 2024

None

Cleanness

Stayed in November 2022

I would not recommend this hotel to anyone. We had to turn around at the gate and find alternative accommodation at the 11th hour because who ever is resposible for bookings did not block the hotels accommodation since they we fully booked. The hotel is in a township and the road going there is terrible. Very far from any attractions and malls.

I liked nothing at all.

Stayed in September 2022