Reviews of VnA Guesthouse
95 Sutherland Street, 2940 Newcastle, South Africa
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Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewIt's a nice place ,very beautiful with attractions, nice spots for pics and asthetics
I had a problem with the TV and the aircon remote otherwise it was nice
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewThe cleanliness
The Aircon was only giving cool air and no heat.
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 14 June 2025 · Stayed in April 2025
Verified reviewReviewed: 1 June 2025 · Stayed in June 2025
Verified reviewIt was very clean and quiet and the staff was very friendly. Coming back soon.
Reviewed: 31 May 2025 · Stayed in April 2025
Verified reviewReviewed: 19 May 2025 · Stayed in April 2025
Verified reviewNothing
the place was too small even to move around was a problem
Reviewed: 2 May 2025 · Stayed in April 2025
Verified reviewVery friendly staff, very attentive and accommodating. Comfortable stay. Rooms are nice and clean. Ample space for our family of 5. Quiet and peaceful. Would definitely stay here again
Thank you so much for your kind words! We're thrilled to hear that you and your family had a comfortable and peaceful stay with us. It was a pleasure hosting you, and we're especially glad you found our staff friendly and accommodating. We truly appreciate your feedback and hope to welcome you all back again soon!
Thank you so much for your kind words! We're thrilled to hear that you and your family had a comfortable and peaceful stay with us. It was a pleasure hosting you, and we're especially glad you found our staff friendly and accommodat… Show more
Reviewed: 1 May 2025 · Stayed in April 2025
Verified reviewIt was perfect for purpose
The entrance gate is a bit confusing
Thank you for your review! We’re glad to hear our guesthouse was perfect for your needs. We hope to welcome you back again in the future!
Reviewed: 1 May 2025 · Stayed in April 2025
Verified reviewReviewed: 30 April 2025 · Stayed in April 2025
Verified reviewGood location Friendly staff Good facilities Room was cleaned on a daily basis Easy access exit / entry to guesthouse
WiFi signal was dropping in the room but this could be related to WiFi coverage in the area
Good Day Terrence Thank you for taking the time to share your experience! We're delighted to hear you enjoyed the location, found our staff friendly, and appreciated the daily room cleaning and facilities. Your feedback about the WiFi is noted — we’re looking into ways to improve coverage and ensure a more stable connection for all our guests. We hope to welcome you back again soon!
Good Day Terrence Thank you for taking the time to share your experience! We're delighted to hear you enjoyed the location, found our staff friendly, and appreciated the daily room cleaning and facilities. Your feedback about the WiFi i… Show more
Reviewed: 24 April 2025 · Stayed in April 2025
Verified reviewThe breakfast was good and fresh.
All in order
Good Day Zakithi Thank you for your kind words! We're happy to hear you enjoyed the fresh breakfast and that everything met your expectations. We appreciate your feedback and look forward to welcoming you again!
Reviewed: 23 April 2025 · Stayed in April 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewThe fact that I made reservation a month ago and the day of my arrival I was sent an email that I need to come a bit late of which its was very unprofessional.when we get there we needed to wait for about 30 minutes to get the room to be cleaned first.
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet your expectations regarding the check-in process. As mentioned in our prior email correspondence, our standard check-in time is from 14:00 and you requested a check in time of 08:00. While we always do our best to accommodate early arrivals when possible, we had advised you days ahead of time that early check-in could not be guaranteed for your booking date. Additionally, an email was sent days before your check-in date stating that early check-in was impossible, as the room was booked the day before your arrival. We apologize for the brief wait upon your arrival and appreciate your patience while the room was being prepared, as the previous guests had checked out at 08:00 and our team made sure the room was ready for you by 08:30. That said, your behavior towards our staff was unacceptable. Our housekeeping team works hard to ensure every guest arrives at a clean and comfortable space. We always strive to treat our guests with courtesy and respect, and we kindly ask for the same consideration in return. Thank you again for your visit, and we do hope your future travels are more enjoyable. Kind Regards VnA Guesthouse
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet your expectations regarding the check-in process. As mentioned in our prior email correspondence, our standard check-in time is from… Show more
Reviewed: 19 April 2025 · Stayed in April 2025
Verified reviewReviewed: 19 April 2025 · Stayed in April 2025
Verified reviewStaff was very nice and attentive always friendly
I didn't like that they don't offer food service
Reviewed: 22 February 2025 · Stayed in December 2024
Verified reviewReviewed: 10 February 2025 · Stayed in February 2025
Verified reviewReviewed: 27 January 2025 · Stayed in January 2025
Verified reviewStaff were very friendly, and we arrived very late to check in, and they waited for us without complaining We were so humble, and we appreciate that gesture We really had great time and the place is worth the second visit