N2 National Garden Route Highway, Wilderness Waterfront, 6560 – Wilderness,, 6560 Wilderness, South Africa
#16 of 16 hotels in Wilderness
Guests' ChoiceBased on 158 hotel reviews
5.0Cleanliness
6.2
Comfort
5.9
Location
8.2
Facilities
4.8
Staff
8.0
Value for money
5.3
Free WiFi
5.0
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End of dialog contentReviewed: 4 July 2025
Braam
South AfricaNoisy in the night. Breakfast was really not as expected. Not worth R200.
Clean facilities and friendly staff
Stayed in July 2025
Reviewed: 30 April 2025
Henriette
South AfricaSmelly an hotel is hosting students. Hotel needs attention
Canceled booking on arrival, not suitable for the occasion. Hotel needs attention, smelly and hosts students
Stayed in April 2025
Reviewed: 23 March 2025
Tomas
LithuaniaLocation is good but old neef renovation, expensive
Stayed in January 2025
Reviewed: 9 February 2025
Yoemna
South AfricaThe building is neglected and air cons didn’t work in 2 of the 4 rooms rented. TV channels weren’t clear. Breakfast was limited.
The location. Staff were helpful and friendly.
Stayed in December 2024
Reviewed: 31 January 2025
Shahiema
South AfricaToilet was leaking and smelling bad the hotel needs an upgrade
breakfast was good pool was great rooms are okay
Stayed in January 2025
Reviewed: 9 January 2025
Dresden
South AfricaAlotoof the hotel facilities appeared very badly maintained. The grass was dry, broken tenis courts. The passage carepts did not apear clean. The staff were helpful.
Stayed in January 2025
Reviewed: 6 January 2025
Rocco
South AfricaAircon not working. Limited tv channels
Friendly staff and great location
Stayed in December 2024
Reviewed: 4 January 2025
Rudolf
South AfricaAircon did not work We were 4 x people, not enough milk and coffee Safe did not work Far to walk with luggage No chairs to sit on outside...other rooms had
Breakfast Beds View
Stayed in December 2024
Reviewed: 4 January 2025
Alicia
South AfricaThe facilities are in desperate need of upgrading. From the bathroom that's outdated to the wonky beds and furniture
Despite the state of the facilities, the staff was excellent and tried the darnedest to make the guests comfortable.
Stayed in January 2025
Reviewed: 2 January 2025
Karla
South AfricaThe building needs a lot of maintenance. They have very nice facilities like a tennis court and a volleyball place but it is run down so you can’t actually use it. Money definitely needs to be invested doing some general maintenance.
The staff was very friendly and always keen to help you.
Stayed in January 2025
Reviewed: 2 January 2025
Nonhle
South Africa1. The place is infested with cockroaches, in the room I spotted several crawling enemies😀 everyday during my stay, got worse after cleaning it's like they liked the smell of fresh air they came out in numbers. Then on the passage way there were big ass flying cockroaches scarry ones. Spotted two during my stay. 2. The receptionist (both of them)were not welcoming not friendly at all, does not great, just get to business as usual handing you a paper to sign, no customer care at all or manners even. I picked up they give white people best treatment compared to blacks. Funny part they are coloureds not even white. 3. The air conditioner does not work a guy had to come in once a day to change ice inside the old fashioned conditioner , when that ice melted there was water oozing from the bottom of the air conditioner which made the room very messy. 4. The beds were not comfy at all. Felt like old sinking beds. Booked a double room so I tried both of them it was the same. Linen on the other bed was teared off by the edges.
1. I liked the food, the restaurant is clean , nice furniture, very comfortable. The restaurant manager was great, good customer service but the front desk stuff not friendly at all they are just there to work. The waitresses are top notch very friendly and always willing to help serve with a smile. 2. The pool was clean and easily accessible and the braai area. 3. The fact that one can walk down to the beach was a great bonus, ohh the morning views of the ocean from just stepping out of my room was a cherry on top.
Stayed in January 2025
Reviewed: 1 January 2025
Shabeer
South AfricaBathrooms
Location
Stayed in December 2024
Reviewed: 1 January 2025
Ilette
South AfricaUrgently needs paint and maintenance
Convenient located and safe
Stayed in December 2024
Reviewed: 31 December 2024
Nicole
South AfricaThe hotel needs an intensive and immediate upgrade overall. It is in very poor condition. Little to no maintenance seems to have been done to keep the property attractive. Our room specifically neither the aircon or wi-fi worked.
The staff was very friendly and helpfull
Stayed in December 2024
Reviewed: 28 December 2024
Pamela
South AfricaThe hotel is old and sadly in need of upgrading. No lounge. No bar facilities. No Spa which is advertised on the booking.com website. Restaurant only open for breakfasts. However, one could order a lunch providing this is ordered before 11h00. Access to the beach area is via 145 wooden steps so difficult for older people to climb. Swimming pool in need of renovation as are all the communal facilities. The bedroom is spacious with two beds. Bathroom poorly ventilated with insufficient lighting. All the sanitary ware needs upgrading. Only 3 TV channels available.
The breakfasts were good. No pork served as the hotel is Hallal.
Stayed in December 2024
Reviewed: 15 December 2024
Anwar
South AfricaThis hotel is very run down. The air conditioning unit in the room was old and noisy. The tennis courts are in need of serious maintenance. The breakfast price was really unreasonable. It was really not what we expected.
There was nothing I enjoyed about this property
Stayed in December 2024
Reviewed: 6 December 2024
Cheryl
South AfricaOverall the hotel has not been well maintained over the years, it is old and looks old both outside and inside. The gardens are not maintained and the kids jungle gym was broken.
The beds were comfortable and clean The staff were extremely attentive The breakfast area was very nice and the staff made sure we had breakfast to our individual likes
Stayed in December 2024
Reviewed: 17 March 2024
Gordon
South Africadilapidated condition and school children's outings
view
Stayed in March 2024
Reviewed: 23 February 2024
Neethling
South AfricaBathroom did not have a proper shower!9
View was awesome, staff very friendly.
Stayed in February 2024
Reviewed: 18 January 2024
Carla
South AfricaThe standard and quality of the food is not good. The variety is small and it is not the buffet breakfast we expected.
I loved the staff, they are friendly and helpful. The big space on the lawn for the kids to run are nice.
Stayed in December 2023
Reviewed: 8 January 2024
Carol
South AfricaUnfortunately the hotel does not advertise that it is Halaal, this in itself is not a problem, but choices of food for other tastes are different. The hotel is a bit rundown and with a bit more love and attention could be one of the best. Maybe choices for all people in the diningroom and a place where you can buy cooldrinks, water, snacks etc. The games room was very rundown and needed a good revamp.
the location is beautiful.
Stayed in January 2024
Reviewed: 30 December 2023
Dian
South AfricaAircon in the room did not work. No ventelation in the bathroom
Breakfast was top notch
Stayed in December 2023
Reviewed: 29 December 2023
Mogotsi
South AfricaFood and cleaning of the rooms,we had to wait until 3pm for our room to be cleaned and we were waiting outside the whole time
Beach front
Stayed in December 2023
Reviewed: 20 November 2023
Robert
South AfricaFacilities require serious maintenance
Location
Stayed in November 2023
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