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Reviews of Wilderness Beach Hotel

N2 National Garden Route Highway, Wilderness Waterfront, 6560 – Wilderness,, 6560 Wilderness, South Africa

#16 of 16 hotels in Wilderness

Guests' Choice

Review score

Based on 158 hotel reviews

5.0

Score breakdown

  • Cleanliness

    6.2

  • Comfort

    5.9

  • Location

    8.2

  • Facilities

    4.8

  • Staff

    8.0

  • Value for money

    5.3

  • Free WiFi

    5.0

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Showing 1 – 25

  • Reviewed: 4 July 2025

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy in the night. Breakfast was really not as expected. Not worth R200.

    Clean facilities and friendly staff

    Stayed in July 2025

  • Reviewed: 30 April 2025

    5.0
    Passable
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Smelly an hotel is hosting students. Hotel needs attention

    Canceled booking on arrival, not suitable for the occasion. Hotel needs attention, smelly and hosts students

    Stayed in April 2025

  • Reviewed: 23 March 2025

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Location is good but old neef renovation, expensive

    Stayed in January 2025

  • Reviewed: 9 February 2025

    4.0
    Not a good stay.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The building is neglected and air cons didn’t work in 2 of the 4 rooms rented. TV channels weren’t clear. Breakfast was limited.

    The location. Staff were helpful and friendly.

    Stayed in December 2024

  • Reviewed: 31 January 2025

    5.0
    the stay was okay.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights

    Toilet was leaking and smelling bad the hotel needs an upgrade

    breakfast was good pool was great rooms are okay

    Stayed in January 2025

  • Reviewed: 9 January 2025

    5.0
    Passable
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night

    Alotoof the hotel facilities appeared very badly maintained. The grass was dry, broken tenis courts. The passage carepts did not apear clean. The staff were helpful.

    Stayed in January 2025

  • Reviewed: 6 January 2025

    6.0
    Great location. Most of day spent outside.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights

    Aircon not working. Limited tv channels

    Friendly staff and great location

    Stayed in December 2024

  • Reviewed: 4 January 2025

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Aircon did not work We were 4 x people, not enough milk and coffee Safe did not work Far to walk with luggage No chairs to sit on outside...other rooms had

    Breakfast Beds View

    Stayed in December 2024

  • Reviewed: 4 January 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The facilities are in desperate need of upgrading. From the bathroom that's outdated to the wonky beds and furniture

    Despite the state of the facilities, the staff was excellent and tried the darnedest to make the guests comfortable.

    Stayed in January 2025

  • Reviewed: 2 January 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The building needs a lot of maintenance. They have very nice facilities like a tennis court and a volleyball place but it is run down so you can’t actually use it. Money definitely needs to be invested doing some general maintenance.

    The staff was very friendly and always keen to help you.

    Stayed in January 2025

  • Reviewed: 2 January 2025

    4.0
    Honestly not sure if I will recommend......
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    1. The place is infested with cockroaches, in the room I spotted several crawling enemies😀 everyday during my stay, got worse after cleaning it's like they liked the smell of fresh air they came out in numbers. Then on the passage way there were big ass flying cockroaches scarry ones. Spotted two during my stay. 2. The receptionist (both of them)were not welcoming not friendly at all, does not great, just get to business as usual handing you a paper to sign, no customer care at all or manners even. I picked up they give white people best treatment compared to blacks. Funny part they are coloureds not even white. 3. The air conditioner does not work a guy had to come in once a day to change ice inside the old fashioned conditioner , when that ice melted there was water oozing from the bottom of the air conditioner which made the room very messy. 4. The beds were not comfy at all. Felt like old sinking beds. Booked a double room so I tried both of them it was the same. Linen on the other bed was teared off by the edges.

    1. I liked the food, the restaurant is clean , nice furniture, very comfortable. The restaurant manager was great, good customer service but the front desk stuff not friendly at all they are just there to work. The waitresses are top notch very friendly and always willing to help serve with a smile. 2. The pool was clean and easily accessible and the braai area. 3. The fact that one can walk down to the beach was a great bonus, ohh the morning views of the ocean from just stepping out of my room was a cherry on top.

    Stayed in January 2025

  • Reviewed: 1 January 2025

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathrooms

    Location

    Stayed in December 2024

  • Reviewed: 1 January 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Urgently needs paint and maintenance

    Convenient located and safe

    Stayed in December 2024

  • Reviewed: 31 December 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel needs an intensive and immediate upgrade overall. It is in very poor condition. Little to no maintenance seems to have been done to keep the property attractive. Our room specifically neither the aircon or wi-fi worked.

    The staff was very friendly and helpfull

    Stayed in December 2024

  • Reviewed: 28 December 2024

    4.0
    Disappointing. If I had the choice, would not have stayed there.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 7 nights

    The hotel is old and sadly in need of upgrading. No lounge. No bar facilities. No Spa which is advertised on the booking.com website. Restaurant only open for breakfasts. However, one could order a lunch providing this is ordered before 11h00. Access to the beach area is via 145 wooden steps so difficult for older people to climb. Swimming pool in need of renovation as are all the communal facilities. The bedroom is spacious with two beds. Bathroom poorly ventilated with insufficient lighting. All the sanitary ware needs upgrading. Only 3 TV channels available.

    The breakfasts were good. No pork served as the hotel is Hallal.

    Stayed in December 2024

  • Reviewed: 15 December 2024

    4.0
    Did not enjoy the stay
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    This hotel is very run down. The air conditioning unit in the room was old and noisy. The tennis courts are in need of serious maintenance. The breakfast price was really unreasonable. It was really not what we expected.

    There was nothing I enjoyed about this property

    Stayed in December 2024

  • Reviewed: 6 December 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Overall the hotel has not been well maintained over the years, it is old and looks old both outside and inside. The gardens are not maintained and the kids jungle gym was broken.

    The beds were comfortable and clean The staff were extremely attentive The breakfast area was very nice and the staff made sure we had breakfast to our individual likes

    Stayed in December 2024

  • Reviewed: 17 March 2024

    4.0
    disappointing
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night

    dilapidated condition and school children's outings

    view

    Stayed in March 2024

  • Reviewed: 23 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom did not have a proper shower!9

    View was awesome, staff very friendly.

    Stayed in February 2024

  • Reviewed: 18 January 2024

    5.0
    It was nice, thank you.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights

    The standard and quality of the food is not good. The variety is small and it is not the buffet breakfast we expected.

    I loved the staff, they are friendly and helpful. The big space on the lawn for the kids to run are nice.

    Stayed in December 2023

  • Reviewed: 8 January 2024

    5.0
    On the whole it was a good stay with family. The staff were fantastic.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 4 nights

    Unfortunately the hotel does not advertise that it is Halaal, this in itself is not a problem, but choices of food for other tastes are different. The hotel is a bit rundown and with a bit more love and attention could be one of the best. Maybe choices for all people in the diningroom and a place where you can buy cooldrinks, water, snacks etc. The games room was very rundown and needed a good revamp.

    the location is beautiful.

    Stayed in January 2024

  • Reviewed: 30 December 2023

    5.0
    Average
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Aircon in the room did not work. No ventelation in the bathroom

    Breakfast was top notch

    Stayed in December 2023

  • Reviewed: 29 December 2023

    4.0
    It was our first time in the Wilderness Area but unfortunately we don’t think we will go back because of the accommodati
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Food and cleaning of the rooms,we had to wait until 3pm for our room to be cleaned and we were waiting outside the whole time

    Beach front

    Stayed in December 2023

  • Reviewed: 20 November 2023

    5.0
    Found hotel to be “tired”
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Facilities require serious maintenance

    Location

    Stayed in November 2023

Showing 1 – 25

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