Reviews of Protea Hotel by Marriott Lusaka 3 stars
Arcades Shopping and Entertainment Complex, 10101 Lusaka, Zambia
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewEverything
Nothing.
Dear Victor, On behalf of the entire hotel TEAM, it was our pleasure to welcome you to Protea Hotel by Marriott Lusaka. Thank you for taking the time to share your experience with us. We appreciate your positive feedback. Once again, thank you for choosing Protea Hotel by Marriott Lusaka, we look forward to welcoming you back. Kind regards, Ruth Thompson Deputy General Manager Protea Hotel by Marriott Lusaka dgm@phlusaka.co.zm
Dear Victor, On behalf of the entire hotel TEAM, it was our pleasure to welcome you to Protea Hotel by Marriott Lusaka. Thank you for taking the time to share your experience with us. We appreciate your positive feedback. Once again, tha… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe staffs were accommodating
Dear Anonymous, On behalf of the entire hotel TEAM, it was our pleasure to welcome you to Protea Hotel by Marriott Lusaka. Thank you for taking the time to share your experience with us. We appreciate your positive feedback regarding the STAFF. Once again, thank you for choosing Protea Hotel by Marriott Lusaka, we look forward to welcoming you back. Kind regards, Ruth Thompson Deputy General Manager Protea Hotel by Marriott Lusaka dgm@phlusaka.co.zm
Dear Anonymous, On behalf of the entire hotel TEAM, it was our pleasure to welcome you to Protea Hotel by Marriott Lusaka. Thank you for taking the time to share your experience with us. We appreciate your positive feedback regarding the… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 July 2025 · Stayed in July 2025
Verified reviewRoom, service and hospitality, as well as location for meetings.
N/A
Dear Patrick, On behalf of the entire hotel TEAM, it was our pleasure to welcome you to Protea Hotel by Marriott Lusaka. Thank you for taking the time to share your experience with us. We appreciate your positive feedback. Once again, thank you for choosing Protea Hotel by Marriott Lusaka and we look forward to welcoming you back. Kind regards, Ruth Thompson Deputy General Manager Protea Hotel by Marriott Lusaka dgm@phlusaka.co.zm
Dear Patrick, On behalf of the entire hotel TEAM, it was our pleasure to welcome you to Protea Hotel by Marriott Lusaka. Thank you for taking the time to share your experience with us. We appreciate your positive feedback. Once again, tha… Show more
Reviewed: 21 June 2025 · Stayed in April 2025
Verified reviewThe location was good for business especially with need for external visitors to attend meetings. The staff were super friendly and helpful. Dinner menu was good in terms of options.
The breakfast options were very limited and the outdoor sitting area almost non-existent with only 1 table by the splash pool.
Dear Cyrus, On behalf of the entire hotel TEAM, it was our pleasure to welcome you to Protea Hotel by Marriott Lusaka. Thank you for taking the time to share your experience with us. We appreciate your positive feedback regarding the STAFF. Once again, thank you for choosing our hotel, we look forward to welcoming you back. Kind regards, Ruth Thompson Deputy General Manager Protea Hotel by Marriott Lusaka dgm@phlusaka.co.zm
Dear Cyrus, On behalf of the entire hotel TEAM, it was our pleasure to welcome you to Protea Hotel by Marriott Lusaka. Thank you for taking the time to share your experience with us. We appreciate your positive feedback regarding the STA… Show more
Reviewed: 14 June 2025 · Stayed in May 2025
Verified reviewGreat staff. Very friendly.
Pool is too small.
Dear Felix, On behalf of the entire hotel TEAM, it was our pleasure to welcome you to Protea Hotel by Marriott Lusaka. Thank you for taking the time to share your experience with us. We appreciate your positive feedback. Once again, thank you for choosing Protea Hotel by Marriott Lusaka, we look forward to welcoming you back. Kind regards, Ruth Thompson Deputy General Manager Protea Hotel by Marriott Lusaka dgm@phlusaka.co.zm
Dear Felix, On behalf of the entire hotel TEAM, it was our pleasure to welcome you to Protea Hotel by Marriott Lusaka. Thank you for taking the time to share your experience with us. We appreciate your positive feedback. Once again, th… Show more
Reviewed: 4 June 2025 · Stayed in May 2025
Verified reviewReviewed: 25 May 2025 · Stayed in May 2025
Verified reviewReviewed: 24 May 2025 · Stayed in April 2025
Verified reviewThe hospitality
Fixtures and fittings are dated
Dear Michael, On behalf of the entire hotel TEAM, it was our pleasure to welcome you to Protea Hotel by Marriott Lusaka. Thank you for taking the time to share your experience with us. We appreciate your feedback. Once again, thank you for choosing Protea Hotel by Marriott Lusaka, we look forward to welcoming you back. Kind regards, Ruth Thompson Deputy General Manager Protea Hotel by Marriott Lusaka dgm@phlusaka.co.zm
Dear Michael, On behalf of the entire hotel TEAM, it was our pleasure to welcome you to Protea Hotel by Marriott Lusaka. Thank you for taking the time to share your experience with us. We appreciate your feedback. Once again, thank you fo… Show more
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewIt was clean , staff were friendly
There was an excruciatingly loud music every day of my stay at 10 pm to 4 am coming from a night club close to the hotel. I and other colleagues could not sleep. Can administration take all efforts to stop this noise pollution. Very bad for such a lovely hotel’s reputation.
Dear Quetoline, On behalf of the entire TEAM, it was our pleasure to welcome you to Protea Hotel by Marriott Lusaka, and taking the time to share a review. We appreciate the positive feedback regarding the STAFF. Please accept our sincere apologies for falling short of your expectations. Your valued feedback has been shared with the TEAM. It was our pleasure to accommodate you, and we hope to have another opportunity to better your experience with us. Kind regards, Ruth Thompson Deputy General Manager Protea Hotel by Marriott Lusaka dgm@phlusaka.co.zm
Dear Quetoline, On behalf of the entire TEAM, it was our pleasure to welcome you to Protea Hotel by Marriott Lusaka, and taking the time to share a review. We appreciate the positive feedback regarding the STAFF. Please accept our sincere a… Show more
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewReviewed: 15 May 2025 · Stayed in May 2025
Verified reviewFantastic bed - very comfortable mattress, linen and pillows. The pillows were some of the best I have had in a hotel. Good size room.
Apart from the bed, everything else is pretty dated. Dark wood everywhere, very dated bathroom (the basin tap swings to the right for hot water, the shower tap swings to the left for hot water.. :-(. Very expensive for what you are getting.
Dear Jose, On behalf of the entire hotel TEAM, it was our pleasure to welcome you to Protea Hotel by Marriott Lusaka. Thank you for taking the time to share your experience with us. We appreciate your feedback. Once again, thank you for choosing Protea Hotel by Marriott Lusaka, we look forward to welcoming you back. Kind regards Ruth Thompson Deputy General Manager Protea Hotel by Marriott Lusaka dgm@phlusaka.co.zm
Dear Jose, On behalf of the entire hotel TEAM, it was our pleasure to welcome you to Protea Hotel by Marriott Lusaka. Thank you for taking the time to share your experience with us. We appreciate your feedback. Once again, thank you for… Show more
Reviewed: 15 May 2025 · Stayed in May 2025
Verified reviewLocation was super and convenient
TV channels very limited
Dear Ireen, On behalf of the entire hotel TEAM, it was our pleasure to welcome you to Protea Hotel by Marriott Lusaka. Thank you for taking the time to share your experience with us. We appreciate your positive feedback. Once again, thank you for choosing Protea Hotel by Marriott Lusaka and we look forward to welcoming you back again. Kind regards, Ruth Thompson Deputy General Manager Protea Hotel by Marriott Lusaka dgm@phlusaka.co.zm
Dear Ireen, On behalf of the entire hotel TEAM, it was our pleasure to welcome you to Protea Hotel by Marriott Lusaka. Thank you for taking the time to share your experience with us. We appreciate your positive feedback. Once again, tha… Show more
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewExcellent location and Great breakfast.
Dear Chitamba, Thank you for staying with us at Protea Hotel by Marriott Lusaka, and sharing a review. We appreciate the positive feedback. It was our pleasure to accommodate you, and we look forward to welcoming you back to Protea Hotel by Marriott Lusaka. Kind regards, Ruth Thompson Deputy General Manager Protea Hotel by Marriott Lusaka dgm@phlusaka.co.zm
Dear Chitamba, Thank you for staying with us at Protea Hotel by Marriott Lusaka, and sharing a review. We appreciate the positive feedback. It was our pleasure to accommodate you, and we look forward to welcoming you back to Protea Hotel by… Show more
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 14 April 2025 · Stayed in April 2025
Verified reviewReviewed: 10 April 2025 · Stayed in April 2025
Verified reviewFriendly staff, comfortable room
Very loud at night
Dear Tognoli, Thank you for staying with us at Protea Hotel by Marriott Lusaka and sharing a review. We appreciate your feedback. It was our pleasure to accommodate you, and we hope to have another opportunity to better your experience with us. Kind regards, Ruth Thompson Deputy General Manager Protea Hotel by Marriott Lusaka dgm@phlusaka.co.zm
Dear Tognoli, Thank you for staying with us at Protea Hotel by Marriott Lusaka and sharing a review. We appreciate your feedback. It was our pleasure to accommodate you, and we hope to have another opportunity to better your experience with… Show more
Reviewed: 5 April 2025 · Stayed in April 2025
Verified reviewVery thin no varieties. I ate the same thing everyday. You even ran out of rye bread on Friday. Its good for one night only but 5 was too monotonous.
The TV has very few stations. Not entertaining and not enough news varieties.
Dear Nathaniel, Thank you for taking the time to share your thoughts regarding your stay at Protea Hotel by Marriott Lusaka. We appreciate your feedback and have shared your message with the leadership TEAM. Once again, thank you for taking the time to share your thoughts, we appreciate you choosing to stay with at Protea Hotel by Marriott Lusaka. Kind regards, Ruth Thompson Deputy General Manager Protea Hotel by Marriott Lusaka dgm@phlusaka.co.zm
Dear Nathaniel, Thank you for taking the time to share your thoughts regarding your stay at Protea Hotel by Marriott Lusaka. We appreciate your feedback and have shared your message with the leadership TEAM. Once again, thank you for taking… Show more
Reviewed: 5 April 2025 · Stayed in March 2025
Verified reviewReviewed: 14 March 2025 · Stayed in March 2025
Verified reviewBreakfast & Location : Good
From Outside it looks like an old building and was a bit taken back. With some painting it will greatly help.
Dear Edward, We appreciate you staying with us at Protea Hotel by Marriott Lusaka, and taking the time to share a review. We rely on GUEST feedback to determine both the positive and negative aspects of our Hotel and improve wherever possible. Your valued feedback has been shared with the TEAM. It was our pleasure to accommodate you, and we hope to have another opportunity to better your experience with us. Kind regards, Ruth Thompson Deputy General Manager Protea Hotel by Marriott Lusaka. dgm@phlusaka.co.zm
Dear Edward, We appreciate you staying with us at Protea Hotel by Marriott Lusaka, and taking the time to share a review. We rely on GUEST feedback to determine both the positive and negative aspects of our Hotel and improve wherever possib… Show more
Reviewed: 27 February 2025 · Stayed in February 2025
Verified review