Reviews of Southern Sun Ridgeway Lusaka 4 stars

Dear Straberries, Thank you for sharing your feedback and for choosing to stay with us at Southern Sun Ridgeway for the third time in such a short period. I am pleased that you continue to enjoy the unique setting of our pond with fish and crocodiles, as well as breakfast in this special environment. I sincerely regret that during this visit, the attentiveness of our restaurant service did not meet your expectations. Please accept my apologies for the mix-up with your wine order and the inconvenience with your coffee at breakfast. This is not the standard we aim to uphold, and I have shared your comments with the restaurant team to ensure greater attention to detail in future. I truly appreciate your loyalty and constructive feedback, which helps us improve. I look forward to welcoming you back soon and providing you with the seamless experience you deserve. Kind regards, Ross Mackay General Manager

Dear Straberries, Thank you for sharing your feedback and for choosing to stay with us at Southern Sun Ridgeway for the third time in such a short period. I am pleased that you continue to enjoy the unique setting of our pond with fish a… Show more

Dear Tendai, Thank you for your wonderful feedback and for choosing to stay with us at Southern Sun Ridgeway. The team and I are thrilled that you enjoyed the excellent service and appreciated the variety of our breakfast options. Your kind words are a great motivation to us all. I look forward to welcoming you back for another enjoyable stay. Kind regards, Ross Mackay General Manager

Dear Tendai, Thank you for your wonderful feedback and for choosing to stay with us at Southern Sun Ridgeway. The team and I are thrilled that you enjoyed the excellent service and appreciated the variety of our breakfast options. Your k… Show more

Dear Chiganze, It was a pleasure having you stay with us, and thank you for choosing Southern Sun Ridgeway during your time in Lusaka. The team and I appreciate your wonderful feedback, and we are delighted you had an excellent stay at our hotel and enjoyed the variety that was provided. I hope we have the opportunity to welcome you back one day soon. Kind regards, Ross Mackay General Manager

Dear Chiganze, It was a pleasure having you stay with us, and thank you for choosing Southern Sun Ridgeway during your time in Lusaka. The team and I appreciate your wonderful feedback, and we are delighted you had an excellent stay at ou… Show more

Dear Jefferson, It was a pleasure having you stay with us, and thank you for taking the time to share your review of Southern Sun Ridgeway. The team and I are delighted you had an exceptional experience at our hotel and that you enjoyed our rooms in particular. Please note that we have a variety of payment methods available for our guests, which include electronic transfers, credit and debit cards, cash and accounts. We also accept all major bank cards. I hope we have the opportunity to welcome you back one day soon. Kind regards, Ross Mackay General Manager

Dear Jefferson, It was a pleasure having you stay with us, and thank you for taking the time to share your review of Southern Sun Ridgeway. The team and I are delighted you had an exceptional experience at our hotel and that you enjoyed o… Show more

Dear Guest, Thank you for choosing to stay with us and for sharing your review of Southern Sun Ridgeway. It is wonderful to know you had a great experience at our hotel, and that you found our location to be convenient, and that you enjoyed our breakfast offerings. I appreciate your comment regarding a toothbrush and toothpaste in our rooms. Should our guests forget their toiletries, we do have these items available at our reception on request. I hope we have the opportunity to welcome you back on your next visit to Lusaka. Kind regards, Ross Mackay General Manager

Dear Guest, Thank you for choosing to stay with us and for sharing your review of Southern Sun Ridgeway. It is wonderful to know you had a great experience at our hotel, and that you found our location to be convenient, and that you enjoy… Show more

Dear James, Thank you for taking the time to share your feedback on your recent stay at Southern Sun Ridgeway with us. The team and I are delighted you enjoyed our outdoor terrace, found the beds comfortable, and experienced the warm hospitality of our team. They will be very proud to know their efforts made such a positive impression. I appreciate your comments regarding the air conditioning and the gym facilities. Your observations are very valuable as we continue to look for ways to enhance both comfort and amenities for our guests. I am truly grateful for your recommendation and for considering us for your future stays. It would be our pleasure to welcome you back again soon. Kind regards, Ross Mackay General Manager

Dear James, Thank you for taking the time to share your feedback on your recent stay at Southern Sun Ridgeway with us. The team and I are delighted you enjoyed our outdoor terrace, found the beds comfortable, and experienced the warm hos… Show more

Dear Aloysius, Thank you for your kind feedback on your recent stay at Southern Sun Ridgeway. The team and I are pleased you enjoyed your stay and appreciated the cleanliness, service from our team, and our convenient location. Your comments are greatly valued. I look forward to welcoming you back again soon on your next visit to Lusaka. Kind regards, Ross Mackay General Manager

Dear Aloysius, Thank you for your kind feedback on your recent stay at Southern Sun Ridgeway. The team and I are pleased you enjoyed your stay and appreciated the cleanliness, service from our team, and our convenient location. Your comm… Show more

Dear Lindelwa, Thank you for taking the time to share your lovely feedback on Southern Sun Ridgeway. The team and I are delighted you chose to stay at our hotel, and we are grateful you enjoyed your stay with us, especially the breakfast, pool, and the friendly service from our team. I truly appreciate your kind words and look forward to welcoming you back again soon. Kind regards, Ross Mackay General Manager

Dear Lindelwa, Thank you for taking the time to share your lovely feedback on Southern Sun Ridgeway. The team and I are delighted you chose to stay at our hotel, and we are grateful you enjoyed your stay with us, especially the breakfast… Show more

Dear Stuart, It was a pleasure having you stay with us, and thank you for sharing such detailed feedback on your recent experience at Southern Sun Ridgeway. The team and I are thrilled you found the hotel comfortable, secure, and clean, and enjoyed the food, WiFi, and especially the friendly service from our team. I also appreciate your constructive comments regarding the lounge and relaxation areas. Suggestions like yours are very valuable, and I will certainly share them with our management team as we look at ways to further enhance our guest experience. I am grateful for your insights and hope to welcome you back again soon. Kind regards, Ross Mackay General Manager

Dear Stuart, It was a pleasure having you stay with us, and thank you for sharing such detailed feedback on your recent experience at Southern Sun Ridgeway. The team and I are thrilled you found the hotel comfortable, secure, and clean, … Show more

Dear BV, Thank you for sharing your feedback following your stay with us at Southern Sun Ridgeway. The team and I are delighted you enjoyed the cleanliness and comfort of our facilities, as well as the unique art in our rooms. We take pride in creating an environment that feels both inviting and distinctive for our guests. I am, however, sorry to learn about your experience at breakfast. While our juice is indeed self-service, our team should always strive to offer assistance with a smile, and I apologise if this fell short during your visit. Please rest assured that I will share this with our team as a reminder that even small gestures make a big difference to our guests. I truly appreciate your comments and hope to welcome you back for an even smoother and more enjoyable stay in the future. Kind regards, Ross Mackay General Manager

Dear BV, Thank you for sharing your feedback following your stay with us at Southern Sun Ridgeway. The team and I are delighted you enjoyed the cleanliness and comfort of our facilities, as well as the unique art in our rooms. We take pr… Show more

Dear Carolien, Thank you for your kind words and for choosing to stay with us at Southern Sun Ridgeway. The team and I are thrilled you found our hotel comfortable and you enjoyed the terrace, our restaurant, and the friendliness of our team. It is also wonderful to know that both our showers and bathrooms added to your comfort. I look forward to welcoming you back for another relaxing and enjoyable stay on your next visit to Lusaka. Kind regards, Ross Mackay General Manager

Dear Carolien, Thank you for your kind words and for choosing to stay with us at Southern Sun Ridgeway. The team and I are thrilled you found our hotel comfortable and you enjoyed the terrace, our restaurant, and the friendliness of our … Show more