Reviews of Wils Hotel Supreme
26A Joseph Mwilwa Road, 10101 Lusaka, Zambia
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe food, staff, cleanliness
Power outage every day and wifi It was hard to find an iron and iron board
Dear Lanny, Thank you for taking the time to share your experience with us. We are so pleased to hear that you enjoyed the food, staff and the cleanliness. Your kind Words truly mean a lot to our team. We are sorry to hear about the inconvenience caused by the power outages and Wi-Fi issues. We are currently working on improving this and ensuring these issues are minimized for future guests. We also appreciate your feedback regarding the iron and iron board; we'll review how we can make those more accessible and visible for our guests. Thank you again for your valuable feedback, and we hope to have the opportunity to provide you with a more seamless stay in the future. Kind Regards, Jack.
Dear Lanny, Thank you for taking the time to share your experience with us. We are so pleased to hear that you enjoyed the food, staff and the cleanliness. Your kind Words truly mean a lot to our team. We are sorry to hear about the incon… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewSuch a beautiful property and a bed like a cloud! It was sparkling clean and the staff were top rate.
Dear Shuga, Thank you so much for your kind words! We are thrilled to hear you enjoyed the property, especially that cloud-like bed and our high standards of cleanliness. Our team truly appreciates your compliments; it means a lot to know their efforts made a difference. We hope to welcome you back again soon! Kind Regards, Jack.
Dear Shuga, Thank you so much for your kind words! We are thrilled to hear you enjoyed the property, especially that cloud-like bed and our high standards of cleanliness. Our team truly appreciates your compliments; it means a lot to know … Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewFantastic
The water for bathroom
Greetings, Thank you for your wonderful review! We are so glad to hear that you had a fantastic stay with us. Your feedback means a lot to us. we hope to welcome you back again soon. Best Regards, Jack
Reviewed: 31 July 2025 · Stayed in May 2025
Verified reviewGreat staff. Shouts to chef, Jack, Ernest and the entire team. Everyone was super friendly and helpful. Location is great.
Dear Jonathan, Thank you so much for your kind words and for taking the time to share your experience. We are thrilled to hear that you enjoyed your stay with us and we are glad you loved our location. We hope to welcome you back soon for another great visit to our hotel. Warm Regards, Wils Hotel Supreme Team
Dear Jonathan, Thank you so much for your kind words and for taking the time to share your experience. We are thrilled to hear that you enjoyed your stay with us and we are glad you loved our location. We hope to welcome you back soon for … Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewVery nice new hotel on a quiet street in a nice neighborhood. Staff was VERY nice and accommodating and the bed, the pillows, the linens and the towels were all of a very high standard and comfortable! No problem with load shedding as a generator would automatically turn on if needed. Rain shower in the bathroom was great! And the air conditioning was perfect!
Would like a desk in the room to use for doing my laptop computer work in the evening.
Dear Mr. Kendall, Thank you very much for taking the time to share your feedback with us. We are truly delighted to hear that you enjoyed your stay at Wils Hotel Supreme. It was a pleasure to have you with us, and our team was thrilled to host you. We look forward to welcoming you back soon for another supreme stay. Warm regards, Wangiwe
Dear Mr. Kendall, Thank you very much for taking the time to share your feedback with us. We are truly delighted to hear that you enjoyed your stay at Wils Hotel Supreme. It was a pleasure to have you with us, and our team was thrilled to h… Show more
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewThe staff were very friendly.
The shower drain was blocked, and even after I brought to their attention, nothing was done. When I received my new towel, it was dirty. Many items on the restaurant menu were not available.
Greetings, Thank you for sharing your feedback as it is important to us. We are truly sorry to hear that your experience did not meet your expectation. We strive to provide every guest with a comfortable and enjoyable stay, and we regret. We hope to have another opportunity to welcome you in the future and provide a much better stay. Warm Regards, Wils Hotel Supreme Team.
Greetings, Thank you for sharing your feedback as it is important to us. We are truly sorry to hear that your experience did not meet your expectation. We strive to provide every guest with a comfortable and enjoyable stay, and we regret. … Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewthe staff were incredibly friendly and helpful
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 12 May 2025 · Stayed in May 2025
Verified reviewThe commitment to improvement. Staffs are friendly
The water may become a nightmare: especially the hot water in the bathroom of room 307 should be improved.