Reviews of Zambezi Grande Private Game Experience 5 stars
Lower Zambezi National Park, 10101 Mafuta, Zambia
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 9 April 2024 · Stayed in April 2024
Verified reviewA so amazing hôtel where everything is perfect and so beautiful. A real family mind in a so refined decoration in the pure spirit of safari. The food is gastronomic with a large choice of wines. Safari activities was passionately managed and share with high level of comfort and know-how from the guides. The hotel is very well equipped with safari jeep, 6 boats, etc... All the team was so caring : Fuambo, Morat, Costern, Juliett, Victoria, the Chef and all the rest of the team Thank you so much for this time with you and your careless.
Reviewed: 10 August 2023 · Stayed in August 2023
Verified reviewThis is my first private game drive experience and I couldn’t have asked for a better place for my first experience. It was located in a quaint part of the Zambezi river but very close to the Zambezi national park. What makes the property special are the people running it. Everyone from the guides, the chef and the other staff will make your stay memorable and magical. Special shout out to Leonard the guide for helping us choose the right safaris and the chef who made some delicious vegetarian meals throughout our stay.
Dear Ramesh, Thank you for taking the time to leave feedback of your stay with us at Zambezi Grande. We are thrilled you enjoyed your time with us and that our team at the lodge made it a memorable one for you. We hope to welcome you back soon.
Dear Ramesh, Thank you for taking the time to leave feedback of your stay with us at Zambezi Grande. We are thrilled you enjoyed your time with us and that our team at the lodge made it a memorable one for you. We hope to welcome you back… Show more
Reviewed: 8 June 2023 · Stayed in June 2023
Verified reviewWe just loved everything! The beautiful rooms were equipped with really big and comfy beds. The manager we’re making sure all the time that we have an amazing stay and had also a good eye for the small things. Our tour guides were amazing, we had so much fun with them. Just an awesome place where you can really enjoy your holidays.
Dear Moritz, Thank you for your feedback of your stay with us at Zambezi Grande. We are thrilled you had such a lovely stay with us and we hope to welcome you back soon!
Reviewed: 1 June 2023 · Stayed in May 2023
Verified reviewA home away from home. My stay was exceptional, the staff was remarkable. From the time I arrived to the day I checked out, I was well taken care of. Did not lack for anything at any point. I appreciated that everyone executed their roles exceptionally well. I would do it again a hundred times over. Great value for money, excellent service.
My stay was too short 🤣🤣
Dear Lucas, Thank you for your feedback of your stay with us at Zambezi Grande. We are thrilled you had such a great experience and we hope to welcome you back soon!
Reviewed: 6 April 2023 · Stayed in April 2023
Verified reviewThe best hotel experience in my life. Zambezi Grande made every moment of our stay a unique one. Perfect service, delicious meals, extraordinary guided tours, a completely equipped spacious room, an amazing location with incredible view of the Zambezi River - an incredible and unforgettably experience!
Nothing. Everything perfect.
Good Day, Thank you for your review of your stay with us. We are thrilled you enjoyed your time with us and had an unforgettable experience. We hope to welcome you back soon!
Reviewed: 9 December 2022 · Stayed in September 2022
Verified reviewamazing location, fantastic facilities , staff went above and beyond
Dear Nicholas, Thank you for your review of your stay with us at Zambezi Grande. We are thrilled you enjoyed your time with us and that our team went above and beyond to make your stay unforgettable. We hope to welcome you back soon.