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Reviews of Batonka Guest Lodge 4 stars

Reynard Road, Victoria Falls, Zimbabwe

#24 of 41 hotels in Victoria Falls

Guests' Choice

Review score

Based on 39 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.5

  • Location

    8.8

  • Facilities

    9.1

  • Staff

    9.5

  • Value for money

    7.9

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 10 August 2025

    10
    Perfect experience
    • Leisure trip
    • Family with young children
    • King Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Very quiet. Very nice garden. Very friendly staff. Very nice meals. All great.

    Stayed in August 2025

  • Reviewed: 3 August 2025

    9.0
    Very nice staff. Flexible on our departure time to release one of our room.
    • Leisure trip
    • Family with young children
    • King Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    No birds in the garden

    Nice location. Nice garden.

    Stayed in August 2025

  • Reviewed: 26 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Far from town

    Great service from staff

    Stayed in July 2025

  • Reviewed: 12 May 2025

    9.0
    very comfortale
    • Leisure trip
    • Couple
    • King Room with Garden View
    • Stayed 3 nights

    Perhaps another comfortable chair in our room would have made our accommodation perfect.

    We found the Lodge to meet all our needs. The staff were very accommodating and very friendlyl.

    Stayed in April 2025

  • Reviewed: 11 May 2025

    10
    A great place to unwind, relax and chill out.
    • Leisure trip
    • Couple
    • King Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Lovely peaceful haven in Victoria Falls. Sarah was a welcoming and lovely host. Extremely accommodating and helpful throughout.

    Stayed in May 2025

  • Reviewed: 11 April 2025

    8.0
    Super! Pretty, comfortable, clean and so convenient.
    • Leisure trip
    • Group
    • King Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    We stayed for a night at Batonka and had a lovely time. The grounds are lovely and well kept. The rooms were spotless! Bed so comfortable and one of the best showers we’ve ever had! We only had lunch at the lodge but it was delicious. Would highly recommend for anybody wanting to have a more intimate stay close to all the amenities of Victoria Falls.

    Stayed in April 2025

  • Reviewed: 12 March 2025

    10
    I felt welcomed from the moment i arrived and that gesture made me feel like a part of the Batonka family!
    • Leisure trip
    • Solo traveller
    • King Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    clean environment, staff friendly, helpful, professional, and polite accommodation comfortable

    Stayed in March 2025

  • Reviewed: 26 February 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Room with Garden View
    • Stayed 1 night

    Lovely place to stay, very comfortable and clean, airy rooms, nice veranda area to sit. Staff are very friendly and helpful, excellent service

    Stayed in February 2025

  • Reviewed: 20 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Warm welcome and helpful staff who sorted all our excursions . Clean rooms and lovely gardens.

    Stayed in June 2024

  • Reviewed: 16 July 2024

    9.0
    Nice place, nice people, well informed and cooperative.
    • Leisure trip
    • Group
    • King Room with Garden View
    • Stayed 2 nights

    The bathroom and more drinking water in the room.

    Huge rooms, very comfortable and well maintained. Rooms are cleaned twice a day.

    Stayed in July 2024

  • Reviewed: 11 July 2024

    8.0
    Very nice, comfortable and assisted by nice, knowledgeable group.
    • Leisure trip
    • People with friends
    • King Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast spread was not sufficient.

    Location, very cooperative desk staff. They are well informed and guided us properly.

    Stayed in July 2024

  • Reviewed: 4 May 2024

    9.0
    Loved my stay here at Batonka, everything was perfect. Would definitely stay again.
    • Leisure trip
    • Solo traveller
    • King Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    Nothing I think for the price they should offer free shuttle to and from airport though.

    The property was secure and had 2 pools set in lovely gardens. The rooms were spacious and clean. The bed was comfortable. The staff were very friendly and helpful. The food in the restaurant was nice.

    Stayed in April 2024

  • Reviewed: 29 October 2023

    8.0
    Worth having dinner at the hotel restaurant.
    • Leisure trip
    • Solo traveller
    • King Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    It was very quiet with beautiful gardens. The food served by the restaurant was quite good as well.

    Stayed in October 2023

  • Reviewed: 29 August 2023

    10
    The place to go to when visiting Victoria Falls
    • Leisure trip
    • Solo traveller
    • King Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    Leaving the place

    An amazing design lodge with amazing helpful staff from A 2 Z all of them Good size room and toilet Good food Very will organize with the activities and what to do and do

    Stayed in August 2023

  • Reviewed: 1 August 2023

    9.0
    Lovely stay in a lovely lodge.
    • Leisure trip
    • Family with young children
    • King Room with Garden View
    • Stayed 1 night

    The pool was a bit cold!!

    Lovely lodge in a beautiful setting. Staff were helpful and accommodating , breakfast was great.

    Stayed in July 2023

  • Reviewed: 14 July 2023

    10
    Perfect spot for Vic Falls
    • Leisure trip
    • Family with young children
    • King Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Very beautiful property - facilities, gardens, rooms all very nice. Excellent breakfast. Very helpful in arranging activities. Great communication.

    Stayed in July 2023

  • Reviewed: 29 May 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room with Pool View
    • Stayed 2 nights

    breakfast tons of tours

    Stayed in April 2023

  • Reviewed: 10 April 2023

    10
    Tracy was greatly supportive.
    • Leisure trip
    • Family with young children
    • King Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    hot water

    facility and staff

    Stayed in April 2023

  • Reviewed: 9 February 2023

    10
    Victoria Falls, WOW!
    • Leisure trip
    • Couple
    • King Room with Garden View
    • Stayed 5 nights

    Victoria Falls Airport. When you arrive an official will be holding everyone up inspecting COVID vaccine cards, but there is no sign indicating that, so everyone has to walk up to the official separately to find out they need to get their vaccination record out. To obtain the required Visa is $30/person cash, no credit card accepted. If you don't have the cash, the ATM is at the exit to the airport some distance away. Everyone waits while you go get cash, very embarrassing. You are required to fill out an entry form when you arrive, in a dark stairway, no pens provided, no forms provided until you are in the stairway. Upon leaving, no cameras, money, or any valuables allowed in checked bags. No warning before you get to the check in desk. We had to pull to the side and open all our luggage to remove camera equipment. A fellow passenger who resides in Livingstone told us that any valuables in your checked bags will be stolen by the baggage handlers. Helicopter ride was very expensive and not worth it.

    The resort was less than two miles from Victoria Falls. Victoria Falls is the primary attraction of the area and worth the visit to the area. All the people we met were very nice, friendly and helpful. We enjoyed walking the path along the falls through the national park much more than the helicopter ride. We walked the falls twice on two different days. We recommend Wild Horizons Lookout Cafe for lunch or dinner. Taxi transportation back to Batonka is included. The Pic n Pay is handy for incidentals and not far from the resort, safe ATM in the same shopping center. Chicken Hut was spicy and good.

    Stayed in February 2023

  • Reviewed: 7 February 2023

    9.0
    it was superb, great food, comfy beds.
    • Leisure trip
    • Family with young children
    • King Room with Pool View
    • Stayed 5 nights
    • Submitted via mobile

    we would have liked larger bottles of water in the room

    comfortable clean

    Stayed in January 2023

  • Reviewed: 28 November 2022

    10
    Only option when staying in Vic Falls!
    • Leisure trip
    • People with friends
    • King Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    great design. employees were all so friendly and helpful. food was good. location perfect. rooms comfortable with AC and ceiling fan. good we’re pressure. bed super comfy

    Stayed in November 2022

  • Reviewed: 12 October 2022

    10
    beautiful tranquil place to stay with extremely warm and attentive staff
    • Leisure trip
    • Couple
    • King Room with Pool View
    • Stayed 1 night

    Nothing

    Batonka is a beautiful, tranquil guest house located just outside the centre of Victoria Falls with easy access to the Falls and airport. The staff are very welcoming, happy and informative, rooms are fantastic, spacious, clean and very comfortable, pool is lovely and grounds beautiful. I would happily recommend Batonka as a 1st class place to stay.

    Stayed in October 2022

  • Reviewed: 15 September 2022

    10
    A perfect base to spend time and organize activities in Victoria Falls
    • Leisure trip
    • Solo traveller
    • King Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    I liked everything about this Lodge.

    peaceful place, lovely garden, good food, amazingly professional and helpful staff.

    Stayed in September 2022

  • Reviewed: 3 June 2024

    7.0
    Rooms could be better!
    • Leisure trip
    • Couple
    • King Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    The rooms could have been cleaner. While the outsides are well maintained the room feels very run down & old. For the price charged, much better rooms can be provided for sure. It’s the only accommodation during this holiday in SA n Zim was I asked to pay for extra drinking water!!!!

    The property is beautiful, the grounds are well maintained. Breakfast was good too!

    Stayed in May 2024

Showing 1 – 25

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