Reviews of Batonka Guest Lodge 4 stars
Reynard Road, Victoria Falls, Zimbabwe
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Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewQuite quality boutique hotel set in lovely gardens, friendly staff and great food.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewVery quiet. Very nice garden. Very friendly staff. Very nice meals. All great.
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewNice location. Nice garden.
No birds in the garden
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewGreat service from staff
Far from town
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewGood choice
Reviewed: 12 May 2025 · Stayed in April 2025
Verified reviewWe found the Lodge to meet all our needs. The staff were very accommodating and very friendlyl.
Perhaps another comfortable chair in our room would have made our accommodation perfect.
Thank you for the feedback, We are thrilled that the staff made you feel at home and welcome. And we will take your suggestion into account.
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewLovely peaceful haven in Victoria Falls. Sarah was a welcoming and lovely host. Extremely accommodating and helpful throughout.
Reviewed: 11 April 2025 · Stayed in April 2025
Verified reviewWe stayed for a night at Batonka and had a lovely time. The grounds are lovely and well kept. The rooms were spotless! Bed so comfortable and one of the best showers we’ve ever had! We only had lunch at the lodge but it was delicious. Would highly recommend for anybody wanting to have a more intimate stay close to all the amenities of Victoria Falls.
Reviewed: 12 March 2025 · Stayed in March 2025
Verified reviewclean environment, staff friendly, helpful, professional, and polite accommodation comfortable
Reviewed: 26 February 2025 · Stayed in February 2025
Verified reviewLovely place to stay, very comfortable and clean, airy rooms, nice veranda area to sit. Staff are very friendly and helpful, excellent service
Reviewed: 5 September 2024 · Stayed in August 2024
Verified reviewReviewed: 4 August 2024 · Stayed in August 2024
Verified reviewReviewed: 20 July 2024 · Stayed in June 2024
Verified reviewWarm welcome and helpful staff who sorted all our excursions . Clean rooms and lovely gardens.
Reviewed: 16 July 2024 · Stayed in July 2024
Verified reviewHuge rooms, very comfortable and well maintained. Rooms are cleaned twice a day.
The bathroom and more drinking water in the room.
Reviewed: 11 July 2024 · Stayed in July 2024
Verified reviewLocation, very cooperative desk staff. They are well informed and guided us properly.
Breakfast spread was not sufficient.
Reviewed: 3 June 2024 · Stayed in May 2024
Verified reviewThe property is beautiful, the grounds are well maintained. Breakfast was good too!
The rooms could have been cleaner. While the outsides are well maintained the room feels very run down & old. For the price charged, much better rooms can be provided for sure. It’s the only accommodation during this holiday in SA n Zim was I asked to pay for extra drinking water!!!!
Reviewed: 4 May 2024 · Stayed in April 2024
Verified reviewThe property was secure and had 2 pools set in lovely gardens. The rooms were spacious and clean. The bed was comfortable. The staff were very friendly and helpful. The food in the restaurant was nice.
Nothing I think for the price they should offer free shuttle to and from airport though.
Reviewed: 26 November 2023 · Stayed in November 2023
Verified reviewThe 3% credit card surcharge was a shock and should be disclosed more clearly on booking .com and preferably included in the original price like all the other hotels we stayed at.
Reviewed: 29 October 2023 · Stayed in October 2023
Verified reviewIt was very quiet with beautiful gardens. The food served by the restaurant was quite good as well.
Reviewed: 18 October 2023 · Stayed in October 2023
Verified reviewEverything about this guest lodge was perfect
Thanks so much for your lovely review. We are so pleased you enjoyed your stay with us.
Reviewed: 29 August 2023 · Stayed in August 2023
Verified reviewAn amazing design lodge with amazing helpful staff from A 2 Z all of them Good size room and toilet Good food Very will organize with the activities and what to do and do
Leaving the place
Dear Ali, Thanks for taking the time to review us. We are so pleased that you enjoyed the time you spent with us at Batonka. Please come and see us again one day soon. Warm regards, The Batonka Team
Reviewed: 20 August 2023 · Stayed in May 2023
Verified reviewReviewed: 1 August 2023 · Stayed in July 2023
Verified reviewLovely lodge in a beautiful setting. Staff were helpful and accommodating , breakfast was great.
The pool was a bit cold!!
Dear Nicola, Many thanks for the review. We always appreciate the feedback. You will have to come visit us in summer when the pool is a perfect temperature. Thanks for choosing to stay with us and we hope to see you back again soon. Warm regards, The Batonka Team
Dear Nicola, Many thanks for the review. We always appreciate the feedback. You will have to come visit us in summer when the pool is a perfect temperature. Thanks for choosing to stay with us and we hope to see you back again soon. Warm … Show more
Reviewed: 14 July 2023 · Stayed in July 2023
Verified reviewVery beautiful property - facilities, gardens, rooms all very nice. Excellent breakfast. Very helpful in arranging activities. Great communication.
Dear Christopher, Many thanks for the lovely review and for staying with us at Batonka. We are so pleased you enjoyed the time you spent with us. Come back for another visit to our part of the world one day very soon. Warm regards, The Batonka Team
Dear Christopher, Many thanks for the lovely review and for staying with us at Batonka. We are so pleased you enjoyed the time you spent with us. Come back for another visit to our part of the world one day very soon. Warm regards, The Bato… Show more