Reviews of Bulawayo Rainbow Hotel 3 stars
Josiah Tongogara St, Bulawayo, Zimbabwe
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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewThe convenient location and quiet surroundings.
I booked a double bed room (with one double bed), but I was given a room with two single beds pushed together. Additionally, there is no toothbrush or toothpaste provided in the room.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewNeeds refurbishing
Needs refurbishing
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewNothing. Overrated and expensive for the service
Old rooms, poor service delivery substandard. Very disappointed
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in June 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewThe rooms
Refreshing day Thank you very much for the encouraging review. Please do call again. Regards Guest Relations
Reviewed: 25 July 2025 · Stayed in June 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewLocation
Noises, there is no noise insulation
Refreshing day Thank you for sharing your feedback. We're glad you appreciated the location. We apologize for the noise issues you experienced, our maintenance has since rectified the problem to ensure a much more comfortable stay. Your input is valuable, and we hope to host you again in the future! Regards Guest Relations
Refreshing day Thank you for sharing your feedback. We're glad you appreciated the location. We apologize for the noise issues you experienced, our maintenance has since rectified the problem to ensure a much more comfortable stay. You… Show more
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 5 June 2025 · Stayed in May 2025
Verified reviewReviewed: 2 June 2025 · Stayed in May 2025
Verified reviewthe hotel is conveniently located but the standard of services is far from international, rooms are dated and the cost is high compared to alternative hotels
we didn't experience breakfast because it was not included, although for a best in quality hotel in town breakfast included should be a must
Refreshing day Elena Thank you for sharing your feedback. We sincerely apologize that your stay did not meet your expectations. We aim to provide our guests with comfortable accommodations and high-quality service, and we regret that we fell short in your case. Your comments about the room condition and value are duly noted, and we will review these areas to improve our offerings. Regarding breakfast, we appreciate your suggestion and will consider including it as part of our packages to enhance the guest experience. We value your insights and hope to have the opportunity to better serve you in the future. Regards Guest Relations
Refreshing day Elena Thank you for sharing your feedback. We sincerely apologize that your stay did not meet your expectations. We aim to provide our guests with comfortable accommodations and high-quality service, and we regret that we fel… Show more
Reviewed: 17 May 2025 · Stayed in May 2025
Verified reviewIt's a very good place
The bathing room is old it's need to be renovated
Refreshing day Nyasha Thank you for your feedback! We're glad you enjoyed your stay. We appreciate your comment regarding the bathroom and will take your suggestion into consideration for future renovations. We hope to host you again soon! Regards Guest Relations
Refreshing day Nyasha Thank you for your feedback! We're glad you enjoyed your stay. We appreciate your comment regarding the bathroom and will take your suggestion into consideration for future renovations. We hope to host you again so… Show more
Reviewed: 17 May 2025 · Stayed in April 2025
Verified reviewReviewed: 15 May 2025 · Stayed in April 2025
Verified reviewGood location. Nice staff. Very nice environment.
Being booked on the inside rooms with no views. Cockroaches.
Refreshing day Albert Thank you for sharing your feedback. We're glad you enjoyed the location, staff, and environment. Your comments are very important to us, and we will address these concerns promptly to improve our facilities and ensure a better experience for future guests. We hope to have the opportunity to host you again and provide a more comfortable stay. Kind Regards Guest Relations
Refreshing day Albert Thank you for sharing your feedback. We're glad you enjoyed the location, staff, and environment. Your comments are very important to us, and we will address these concerns promptly to improve our facilities and en… Show more
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewReviewed: 28 April 2025 · Stayed in February 2025
Verified reviewA comfortable, standard city centre hotel - the rooms were large and comfortable and the staff were friendly.
Breakfast was not very exciting and the hotel lasked atmosphere
Refreshing day Peter Thank you for your feedback. We're pleased to hear you found our rooms spacious and comfortable, and that our staff was friendly. We appreciate your comments about the breakfast and the overall atmosphere; we'll consider these points as we look for ways to enhance the guest experience. We hope to welcome you back in the future for an even better stay! Kind Regards Guest Relations
Refreshing day Peter Thank you for your feedback. We're pleased to hear you found our rooms spacious and comfortable, and that our staff was friendly. We appreciate your comments about the breakfast and the overall atmosphere; we'll… Show more
Reviewed: 19 April 2025 · Stayed in April 2025
Verified reviewGood breakfast, super large bed, friendly helpful staff, secure parking
The shower was awkward to regulate the temperature and at times could only get lukewarm water
Refreshing day Adrian Thank you for your positive feedback! We're glad you enjoyed the breakfast, the spacious bed, friendly staff, and secure parking. We also appreciate you mentioning the issue with the shower temperature; your comments help us identify areas for improvement. We hope to host you again and provide an even more comfortable experience. Kind Regards Guest Relations
Refreshing day Adrian Thank you for your positive feedback! We're glad you enjoyed the breakfast, the spacious bed, friendly staff, and secure parking. We also appreciate you mentioning the issue with the shower temperature; your commen… Show more
Reviewed: 17 April 2025 · Stayed in April 2025
Verified reviewReviewed: 29 March 2025 · Stayed in March 2025
Verified review