Reviews of Chitova’s Guesthouse
1040 Aerodrome Suburb, Victoria Falls, Zimbabwe
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewVery friendly and helpful staff. Comfortable beds. Good breakfast included in the price. Very spacious house.
The chairs in the lounge are not very comfortable and there's no fan or aircon in the lounge/dining so it gets very hot.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewGreat space and very friendly staff.
Nothing to dislike.
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewHerbert und Christine were absolutely fabulous! Bend over backwards to make us feel welcome.
Real coffee would be a treat!
Thank you so much for your kind words and for staying with us. 🌸 We’re so happy you felt welcome and comfortable — it was truly a pleasure having you here. We appreciate your feedback about the coffee and will certainly look into offering real coffee for future stays. We hope to see you again soon for more relaxing moments. Regards Management
Thank you so much for your kind words and for staying with us. 🌸 We’re so happy you felt welcome and comfortable — it was truly a pleasure having you here. We appreciate your feedback about the coffee and will certainly look into offering r… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewHouse compounds and accommodation facilities
Thank you so much for staying with us, we look forward to hosting you again in the future. Best regards -Management
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewVery well maintained property. Barbecue. Reliable fast WiFi. No issues with electricity and has solar backup also. Host was very helpful. Provided breakfast was tasty and lovely. Laundry service was excellent. Within 5minutes drive of major amenities and all the tourist attractions and restaurants. Very safe and secure. Pool was lovely
Nothing. Would stay again
Thank you so much for your wonderful review! We’re delighted you enjoyed the amenities, breakfast, and overall comfort of the property. It was a pleasure hosting you, and we truly appreciate your kind words. We’d love to welcome you back anytime! Best regards Management
Thank you so much for your wonderful review! We’re delighted you enjoyed the amenities, breakfast, and overall comfort of the property. It was a pleasure hosting you, and we truly appreciate your kind words. We’d love to welcome you back an… Show more
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewThe breakfast was prepared for us each morning at the time we requested. Our host cleaned up afterward. The pool was great, the beds were comfortable, the house was very spacious. Our host arranged transportation for us to the airport.
The lady who cooked breakfast and did the cleaning would just walk into the house at different times through the back door which surprised us. At times, we thought we were the only ones in the house and then she would come out of the laundry room. Other times, she would be talking for long periods on her phone in the laundry room. It was just unexpected since we thought we would be the only ones there.
Thank you for your kind words! We're glad you enjoyed the breakfast, pool, spacious home, and the transport arrangements. We appreciate your feedback about the housekeeper’s presence and will work on improving communication to ensure guests feel fully informed and comfortable. We hope to host you again in Victoria Falls! Regards Management
Thank you for your kind words! We're glad you enjoyed the breakfast, pool, spacious home, and the transport arrangements. We appreciate your feedback about the housekeeper’s presence and will work on improving communication to ensure guests… Show more
Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewWarm welcome. We got full support re transport and any question.
None
Thank you so much for your kind words! We are thrilled to hear that you felt welcomed and comfortable during your stay. Providing a warm and supportive experience is our top priority, and we’re glad we could assist you with transport and any questions you had. It was a pleasure hosting you, and we hope to welcome you back soon! Best wishes, Management
Thank you so much for your kind words! We are thrilled to hear that you felt welcomed and comfortable during your stay. Providing a warm and supportive experience is our top priority, and we’re glad we could assist you with transport and an… Show more
Reviewed: 19 April 2025 · Stayed in April 2025
Verified reviewExcellent place to stay when visiting Victoria falls. Great staff, great location, great assistance with bookings to attractions. I will recommend it to friends and relatives without hesitation.
Living room sofas and couches could be better. They are not comfortable at all. A big screen TV would also help, especially when trying to wind down the day.
Thank you so much for taking the time to share your feedback. We're thrilled to hear that you enjoyed your stay with us and appreciated our location, staff, and assistance with your bookings. It truly means a lot to know you'd recommend us to your friends and family! We also appreciate your constructive comments about the living room furniture and TV. Guest comfort is a top priority for us, and your suggestions have been noted—we're continuously looking for ways to improve, and feedback like yours helps us do just that. We hope to welcome you back again soon for another memorable visit to Victoria Falls! Warm regards Management
Thank you so much for taking the time to share your feedback. We're thrilled to hear that you enjoyed your stay with us and appreciated our location, staff, and assistance with your bookings. It truly means a lot to know you'd recommend u… Show more
Reviewed: 15 April 2025 · Stayed in April 2025
Verified reviewWe enjoyed our stay at Chitova guest house.The house was clean and comfortable.Breakfast was delicious and on time .The highlight for my daughter was the pool,she couldnt get enough of it.Herbert was superb,a great host who went out of his way to make our stay as memorable ,and he always checked on us to see if we are comfortable or needed anything.We had a good time and Chitova’s guesthouse is truly a home away from home.VaMagumbo is happy.
Hello Caroline Thank you so much for your wonderful review! We’re thrilled to hear you had a great stay and that your daughter enjoyed the pool. The staff will be happy to know that they made your visit special. It was a pleasure hosting you, and we look forward to welcoming you again! Warm regards, Management
Hello Caroline Thank you so much for your wonderful review! We’re thrilled to hear you had a great stay and that your daughter enjoyed the pool. The staff will be happy to know that they made your visit special. It was a pleasure hosting y… Show more
Reviewed: 8 April 2025 · Stayed in April 2025
Verified reviewLovely stay at Chitiva's Guesthouse, very good reception from Herbert & kept checking on us. Herbert also helped us to book activities. Facilitate is tidy, spacious & warm. Kids loved the pool. Air con in all bedrooms made it even special. It would have been better if sofas were more comfortable & more options for breakfast. I would recommend the Guesthouse. ,
Thank you so much for your lovely review! We're delighted to hear that you had a wonderful stay at Chitova's Guesthouse. It's great to know the kids enjoyed the pool and that air-conditioning rooms added extra comfort for your family. We also appreciate your constructive feedback regarding the sofas and breakfast options .We'll certainly take this into consideration as we strive to improve our guests experience. Thank you once again for recommending us -we hope to welcome you and your family back soon. Kind regards Management
Thank you so much for your lovely review! We're delighted to hear that you had a wonderful stay at Chitova's Guesthouse. It's great to know the kids enjoyed the pool and that air-conditioning rooms added extra comfort for your family. We … Show more
Reviewed: 22 January 2025 · Stayed in January 2025
Verified reviewReviewed: 23 December 2024 · Stayed in December 2024
Verified reviewHerbet was very helpful, he took us around,and organized trips for us and sorted most of our problems out.
No hot water, in the morning. breakfast was not nice ,lack of towels.
Thank you for your feedback, and we appreciate your kind words! We're glad he could assist in making your stay enjoyable. We sincerely apologize for the hot water issue. The geyser was full, and we had to switch it off to prevent water leakage through the roof. We're working on ensuring this doesn't happen again. We're also taking note of your comments about breakfast and towels to improve our services. We hope to welcome you back in the future. Best regards. Management
Thank you for your feedback, and we appreciate your kind words! We're glad he could assist in making your stay enjoyable. We sincerely apologize for the hot water issue. The geyser was full, and we had to switch it off to prevent water leak… Show more
Reviewed: 5 December 2024 · Stayed in December 2024
Verified reviewWell coming environment and staff
None
Thank you for a very nice review, we really appreciate your feedback and hope you enjoyed Vic Falls and the rest of your Vacation -Regards Management
Reviewed: 2 November 2024 · Stayed in October 2024
Verified reviewClean plenty of space away from busy roads but close enough to all the shops and town. The swimming pool was a Godsend keep the kids busy. Well secure.
Thank you for a very nice review, we really appreciate your feedback and hope you enjoyed Vic Falls and the rest of your Vacation -Regards Management
Reviewed: 11 October 2024 · Stayed in October 2024
Verified reviewLively staff, Herbert very helpful
Breakfast was OK not really great. No milk for vegan/vegetarian or veg sausage alternatives. Bread not enough for 6 adults. Back ensuite bedroom windows not all working
Dear Patience Thank you for your feedback regarding your recent stay. I sincerely apologize that our breakfast did not meet your expectations and for the inconvenience with the windows. We aim to provide a comfortable and enjoyable experience for all our guests, and I regret that we fell short in these areas. Your comments are valuable to us, and we will address these concerns with our team to ensure improvements are made. If you have any further suggestions, I would love to hear them. We hope to have the opportunity to welcome you back in the future and provide you with a better experience. Regards- Management
Dear Patience Thank you for your feedback regarding your recent stay. I sincerely apologize that our breakfast did not meet your expectations and for the inconvenience with the windows. We aim to provide a comfortable and enjoyable experi… Show more
Reviewed: 5 October 2024 · Stayed in October 2024
Verified reviewThe space of the house - the staff were extremely friendly. Laundry done without a complaint; breakfast was personally served. Swimming pool was good
While aircon was in each bedroom it wasn't in the main living area (lounge/ dining) so everyone had to retreat to their bedrooms.
Thank you for a very nice review, we really appreciate your feedback and hope you enjoyed Vic Falls and the rest of your Vacation -Regards Management
Reviewed: 9 September 2024 · Stayed in September 2024
Verified reviewWhole place to yourself, lovely little pool, short cab to town but feel amongst the locals, Herbert can manage everything... Cabs, airport transfers, border crossings. Beautiful little home
Thank you for a very nice review, we really appreciate your feedback and hope you enjoyed Vic Falls and the rest of your Vacation -Regards Management
Reviewed: 22 August 2024 · Stayed in August 2024
Verified reviewReviewed: 22 July 2024 · Stayed in July 2024
Verified reviewThe house is fully accessible to the elderly and disabled people on wheelchairs.
The swimming pool needs to be fenced and secured for children safety. Also needs flat shower recess for the older citizens.
Thank you for staying with us,we hope you enjoyed Vic Falls and the rest of your Vacation.We have taken note of your recommendation and will improve.We look forward to welcoming you back again in the future -Regards Management
Reviewed: 8 July 2024 · Stayed in July 2024
Verified reviewReviewed: 29 June 2024 · Stayed in June 2024
Verified reviewReviewed: 17 May 2024 · Stayed in May 2024
Verified reviewWe rented the whole guesthouse for our family and it was very comfortable and we enjoyed staying here. Herbert was exceptional in arranging tours and transport.
Thank you for staying with us,we hope you enjoyed Vic Falls and the rest of your Vacation.We look forward to welcoming you back again in the future - Regards Management .
Reviewed: 23 March 2024 · Stayed in March 2024
Verified reviewThe property was just as described, which is not always the case. Extremely comfortable place for our group of 8. Enjoyed the AC in every room. Herbert and team were great hosts and were always available when needed but also gave us our privacy.
Thank you for staying with us,we hope you enjoyed Vic Falls and the rest of your Vacation.We look forward to welcoming you back again in the future - Regards Management
Reviewed: 24 February 2024 · Stayed in January 2024
Verified reviewWhat I saw in the pictures is what I found.. punctuality
Chitova' and Bookings.com charged me different amounts. I'm still angry about that
Thank you,we are glad you enjoyed your stay at Guesthouse and hopefully the rest of your vacation.The difference in the rate you mentioned was the minimal Room Cleaning & Service fees collected during your stay, they were listed on Booking.com bill.Once again Thank you for staying with us.
Thank you,we are glad you enjoyed your stay at Guesthouse and hopefully the rest of your vacation.The difference in the rate you mentioned was the minimal Room Cleaning & Service fees collected during your stay, they were listed on Booking.… Show more