Reviews of Nguni Lodge
Nguhumwa Crescent Victoria Falls, Victoria Falls, Zimbabwe

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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewWell maintained and comfortable lodge with very friendly staff
Helicopter noise during much of the day from 8am to 5pm
Dear Friedemann, Thank you for your kind words about our lodge and staff, we are so pleased you enjoyed the comfort and warm hospitality during your stay. We do understand your note regarding the helicopter activity. Being located in Victoria Falls, this is part of the wider town environment during the day between 8am and 5pm, as scenic flights are a popular way to view the Falls. Thankfully, evenings and nights remain very peaceful, allowing for restful sleep. We truly appreciate your feedback and hope to welcome you back again soon. Warm regards The Nguni Team
Dear Friedemann, Thank you for your kind words about our lodge and staff, we are so pleased you enjoyed the comfort and warm hospitality during your stay. We do understand your note regarding the helicopter activity. Being located in Vic… Show more
Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewEverything was above what we expected. Staff, service and everything infetarem was great.
Nothing
Dear Paula, Thank you for the kind review and rating. We are so glad to hear your stay was above what you expected. We hope to get the chance to host you again in the near future. Warm regards The Nguni Team
Reviewed: 14 August 2025 · Stayed in July 2025
Verified reviewLovely rooms, super comfortable bed and relaxing, quiet atmosphere. Very helpful staff. Great food options for breakfast and dinner.
Dear Kimberley, Thank you for your wonderful feedback. We’re delighted you enjoyed the comfort of our rooms, the peaceful atmosphere, and our dining options. It’s great to know our team made your stay enjoyable. We look forward to welcoming you back soon. Warm regards, The Nguni Team
Dear Kimberley, Thank you for your wonderful feedback. We’re delighted you enjoyed the comfort of our rooms, the peaceful atmosphere, and our dining options. It’s great to know our team made your stay enjoyable. We look forward to welcomin… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewLovely, helpful and accommodating staff. Well equipped room with very comfy beds. Small, quiet and rustic, in a pretty setting. Good value.
Can’t think of anything!
Dear Joy, We truly appreciate your lovely feedback. We’re glad you found good value in your stay with us. We look forward to seeing you again in Victoria Falls. Warm regards, The Nguni Team
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 July 2025 · Stayed in June 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewBeautiful surrounds, all hosts were wonderful from booking activities, coordinating drivers/taxis and providing general advice about Vic Falls
N/A
Dear Guest, We thank you for taking the time to leave a wonderful review and rating of your stay with us. We hope to host you again. Warm regards The Nguni Team
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewGood
Dear Harihara, Thank you for taking the time to leave a great rating of your stay with us. We hope to have you back with us one day. Warm regards The Nguni Team
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewNice grounds. Interesting room with a good blend of local architecture and modern conveniences. The shower was great.
Can’t think of anything.
Dear Michael, Thank you for taking the time to leave us with such a great review of your stay with us at Nguni Guest Lodge. We hope to host you again. Warm regards The Nguni Team
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewEverything was handy, clean, comfortable and elegant. The staff handled all of our activity bookings flawlessly.
Nothing!
Dear Susan, Thank you for the positive review and rating of your stay with us at Nguni Lodge. We do hope to host you again. Warm regards, The Nguni Team
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewThe breakfast was fantastic.. Continental was ample and basic but hearty menu.. very satisfied!
The only thing that may have made it better was the lack of a TV in our room.
Dear Jeffrey, Thank you for the positive review of your stay with us at Nguni Guest Lodge. We are so glad you enjoyed our meals! In order to not be disappointed at your next stay, we would advise reading the available amenities provided by lodges prior to booking. We do not have Tv's in our rooms as provided in our accommodation amenities list. We hope to host you again. Warm regards The Nguni Team
Dear Jeffrey, Thank you for the positive review of your stay with us at Nguni Guest Lodge. We are so glad you enjoyed our meals! In order to not be disappointed at your next stay, we would advise reading the available amenities provided … Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewLocation Friendly staff Quiet Shower Breakfast
No TV No fridge Lost water pressure but fixed quickly
Dear Tracey, Thank you for taking the time to share your feedback following your stay at Nguni Guest Lodge. We appreciate your comments and would like to kindly note that our rooms do not include fridges or TVs, as clearly indicated on all our booking platforms, including Booking.com. However, a TV is available at our Bar. To ensure a stay that fully meets your expectations in the future, we recommend reviewing the listed room amenities prior to booking. We do hope to welcome you back again soon. Warm regards The Nguni Team
Dear Tracey, Thank you for taking the time to share your feedback following your stay at Nguni Guest Lodge. We appreciate your comments and would like to kindly note that our rooms do not include fridges or TVs, as clearly indicated on a… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewNice pool and garden, very comfortable. Super clean room and daily housekeeping.
A bit far from town and sights. Taxi needed.
Dear Ronja, Thank you for your lovely feedback on our pool, gardens, and cleanliness. We’re so pleased to hear you enjoyed the comfort of your room. Nguni is set in the residential area of town, where most lodges are located, and is within walking distance to town for those who enjoy a stroll. Alternatively, taxis can easily be arranged for your convenience. We look forward to welcoming you back in the future. Warm regards, The Nguni Team
Dear Ronja, Thank you for your lovely feedback on our pool, gardens, and cleanliness. We’re so pleased to hear you enjoyed the comfort of your room. Nguni is set in the residential area of town, where most lodges are located, and is within… Show more
Reviewed: 25 June 2025 · Stayed in May 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified reviewThe bed was comfortable. Some of the staff members were friendly.
There were ants crawling on the wall and on the table. The water pressure was quite low at times so it took a while to shower. The meals were mediocre. Above all, I feel that it’s not value for money as I was expecting much more given the cost.
Dear Janvin, Thank you for sharing your feedback. We’re pleased to know that you found the bed comfortable and appreciated the hospitality from some of our team members. We are, of course, concerned to hear about the issues you encountered during your stay. While occasional maintenance challenges such as water pressure fluctuations and pest activity can occur, we do take them seriously and have measures in place to address them promptly when brought to our attention. We encourage guests to report such concerns during their stay so we can resolve them immediately and ensure comfort. Regarding your comments on value, we would like to clarify that our rates are carefully structured to reflect the location, amenities, and overall guest experience we provide. Many of our guests have found their stays to be enjoyable and well-aligned with expectations. That said, we understand that perceptions of value can vary, and we’re always looking for ways to improve. We appreciate your perspective and hope you'll consider visiting us again, perhaps at a different time, when we can better meet your expectations. Warm regards The Nguni Team
Dear Janvin, Thank you for sharing your feedback. We’re pleased to know that you found the bed comfortable and appreciated the hospitality from some of our team members. We are, of course, concerned to hear about the issues you encounter… Show more
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewGreat location in a quiet suburb still close to the town and the falls. Compact but a lovely feel. Spotlessly clean and great staff.
Nothing
Dear Guest, Thank you for taking the time to leave us with a great review and rating of your stay at Nguni Lodge. We hope to host you again. Warm regards The Nguni Team
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewVery friendly staff who accommodated all requests from setting up tours to arranging taxis. Quiet location. Comfortable rooms.
Dear Jill, Thank you for taking the time to leave us with such a great review of your stay with us at Nguni lodge. We hope to host you again. Warm regards The Nguni Team