All good

Very helpful staff. Our room was large, clean, modern and nicely decorated. We had lunch and dinner there, which was very good and relatively quick. Breakfast was included for us and we were happy with the choices.

Stayed in August 2025

Staff very helpful, good quality food for dinner.

Stayed in April 2025

Nothing

Beautiful Lodge with everything we needed, breakfast and evening meal excellent

Stayed in March 2025

Very central. Staff very courteous and helpful. Hopefully will be back one day. Will definitely recommend to friends.

Stayed in March 2025

Nope, can't think of anything.

Friendly attitude from everyone in the lodge. Any issue, help was immediately available. Great spacious room.

Stayed in March 2025

Not a lot

The hotel has its surroundings and the marvellous food

Stayed in February 2025

The ox tail special that they served for dinner was tasty but there was hardly any meat on the bones. and only served with rice, very plain. I would have expected a few veg or something to accompany it.

The breakfast was great.

Stayed in February 2025

Elegant lodge, with air-conditioned generous rooms Staff very attentive and adaptable, ensuring vegan as well as vegetarian options. Amazing breakfasts, served in poolside dining toom overlooking the garden.. extended,access to coffee,and tea. Access to a wide-screen TV for sports viewing if wanted (we didn't) Staff happy to arrange activities, taxis, and advise about alternative dinner options when their kitchen closed for the evening to allow their staff to celebrate Christmas evening with their families. We will happily return.

Stayed in December 2024

The beds were not comfortable at all. Need to upgrade the beds

Staff were amazing and location near the falls and town

Stayed in December 2024

Nothing- no complaints

Everything! The garden, the pool, the dining room, the staff, the room, the toiletries! The Chef prepared a special vegan breakfast for us upon request.

Stayed in December 2024

ok

Stayed in November 2024

air conditioning didn't work well in one of our rooms.

We enjoyed being away from the city centre but close enough to get there quickly. The restaurant was great and convenient. The staff were very helpful in assisting in organising activities.

Stayed in November 2024

There is nothing to not like.

The breakfast was plentiful, and it was lovely sitting next to the pool to eat as it was nice and tranquil. The grounds are beautifully landscaped with mature trees. The staff were wonderful, nothing was a bother.

Stayed in September 2024

The food and service and Crioissants

It was great!

Stayed in August 2024

Nothing

Pool, breakfast, rooms, showers, service

Stayed in July 2024

The shower could use a thicker rug, so it soak up the water, as it gets flooded a little bit.

The family room was spacious and clean. I love that they make the bed every day. The breakfast was good, but could use a more variety.

Stayed in April 2024

No complimentary bottled water provided and although the management advised this was due to reducing plastic waste (glass would have worked), we did feel a little that you were being charged for everything... even for a small, mouthful sized bag of peanuts. Perhaps a fridge in the room. Due to the Zimbabwean rules to set up a direct payment to the lodge, our Booking.com app has had problems caused by this booking and even after 10+ messages from myself and the owner it has still not been resolved although probably not the lodges fault - VERY frustrating!! Note: for a poor country, expect to pay top dollar and everyone expects a tip or two. Paying to enter the country, plus extra to enter the parks everytime the costs just keeps adding up. You do feel a little that you're getting ripped off.

Nice room, bathroom, pool and restaurant ok Staff friendly and helpful. Breakfast was lovely

Stayed in May 2024

A little bit far from other activities

Cleanness

Stayed in April 2024

Lovely staff, excellent rooms, great food

Stayed in April 2024

The waiting staff were mainly dilly

The room was excellent and well laid out and the bed and pillows were first rate.

Stayed in February 2024

We loved our room, but the step up into the room was quite high and difficult for my husband (with bad knees).

Staff was amazing. Everyone was friendly and helpful. And, the rooms were very comfortable.

Stayed in February 2024

A small fridge in the bedroom would have been great

Service was great. Staff are amazing. Super friendly and very helpful

Stayed in February 2024

Nothing

The staff, property everything was just A+. Hard to consider any other property.

Stayed in January 2024

The garden space is limited.

The property is very neat from the entrance , the gardens and all the way through the reception to the rooms. The ambiance was excellent. Very accommodating staff.

Stayed in January 2024