We were upgraded free of cost

Stayed in August 2025

Nothing it was simply beautiful

The staff very friendly, attentive and helpful, the amenities and also activities can be organised by the facilities as they own them. great location at end of town but in town

Stayed in July 2025

The noise from helicopters all day long destroying the peace. Its right under the flight path.

The rooms are clean and modern and cool with thatch. Well spaced out. The pool and entertainment area are great apart from the noise from helicopters all day long destroying the peace. The location is very good.

Stayed in August 2025

Bar service could have been quicker.

Unlimited choice. Eggs cooked to my liking. Staff were happy friendly and obliging. Prepared to help and advise when asked.

Stayed in July 2025

No complaints at all!

Staff were very friendly and helpful. Location was great very close to restaurants and markets. Room had good WiFi and breakfast was nice! Would stay again!

Stayed in July 2025

Excessive use of water on the landscape. Despite the nearby river, the area has and will continue to experience severe drought affecting your staff, other residents, and wildlife. I watched your garden team run hoses for hours not just soaking the grasses but also "rinsing" the stone pathways. We all have a responsibility to minimize use of resources. I am happy to help. I have an environmental NGO. We work completely free of charge and are happy to help you formulate a plan. Thank you for your consideration. Catherine +27 79 891 6635

Convenient location and pleasant staff

Stayed in July 2025

Loved the drink you receive at reception when you check in

Stayed in July 2025

Very much geared for large overseas travel groups, but this didn't interfere with solo travelers like ourselves. It was lovely to see how well the tourists are looked after. Just took a bit of getting used to being with these large groups all the time in the common areas.

The place was incredibly efficient. There was never a guest left unattended, a cushion or chair that wasn't put back in place immediately after use etc. Food was good and staff just amazing. Whole place was clean and they paid special attention to spraying the rooms and pulling down the mosiquito nets over the beds each early evening. Gardens and general outdoor area absolutely perfectly attended to. Elephants strolling along the fence that borders the Village is an added bonus.

Stayed in July 2025

My room needed some basic maintenance

This resort is very comfortable. The staff and the food are exemplary. Special shout out to Etou (sp?), a hard–working woman in the dining room, for her energy and enthusiasm to serve. The Oxtail stew was to live for!

Stayed in July 2025

Our room (80) was on the edge and it was very noisy on the Saturday night and only went quiet at 3.00 am.

It was very good but sometimes not very hot. The rooms where very good

Stayed in July 2025

Huge number of rooms in a very small space.

Clean and convenient

Stayed in May 2025

nothing

Warm and welcoming, friendly staff. Very central. Easy walk to the falls. Great food. The oxtail was very, very good. The general ambience was cosy, peaceful and very pleasant

Stayed in June 2025

Beautiful place. Good pool and staff were friendly.

Stayed in April 2025

The value for money, the location and friendliness of staff. The garden is beautiful and the accommodation has everything you need for a short stay.

Stayed in May 2025

For the price they charge, at least a fridge in the room. Stayed 5 nights and breakfast exactly the same everyday. Expensive shared transfers from/to airport. If you are 2 persons , you can get a taxi much cheaper $30 than their shuttle @$23 per person. Charging 3 pct for credit card payment. Other restaurants outside don’t have surcharge

Best location in town near falls and bars and restaurants. Excellent and friendly staff

Stayed in June 2025

What realy nice setup with Friendly Staff.

Everything was Good

Stayed in April 2025

Clean Good loc Excellent staff Nice pool And good food

Stayed in April 2025

The shower was not clean, hair all around in the bath room.

The soft couches and swimming pool

Stayed in May 2025

The property location is a walking distance to the Vic Falls.

Stayed in April 2025

The staff is extremely kind.

Stayed in April 2025

nothing

Great secure and safe facility , superior food and service, warm friendly staff.

Stayed in April 2025

The only point I could raise is about the menu for lunch and dinner. A wider menu would help if you stay in the hotel for more than 2 days.

The hotel position is perfect to visit the Victoria falls walking. The hotel is really nice and the swimming pool is well kept

Stayed in April 2025

The lodge was quite pricey compared to what you get on the Zambian side, as was their food all in USD. We traveled as a family and booked two rooms, but they didn’t bother to give us connecting rooms. Both our rooms connected to strangers, who we could hear through the connecting door. They only cleaned one of our rooms and did turndowns in only one room, claiming an unknown (to us at least) person told them in the morning (when we were at the falls) not to clean. The falls were more expensive than on the Zambian side as well. Also got connecting rooms on the Zambian lodge we stayed at, without proper cleaning and turn-down snacks).

The lodge was within walking distance from the falls and you could hear the thunder and see the spray in the distance if you looked over the wall. Check-in was seamless and the lady at the activity booking office was excellent with great advice. The breakfast was really good, and the lady at the breakfast service very efficient. The lodge however was peaceful and quiet at night. And there was the cutest little frog that lived on top of the room number.

Stayed in April 2025

No shuttle service

Nice location and great staff and service.

Stayed in April 2025