Reviews of Shongwe Lookout 4 stars
553 Mopane Street Victoria Falls, Victoria Falls, Zimbabwe

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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewVery pretty place - excellent food
Nothing
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in June 2025
Verified reviewClean , nice lookout and terrace for eating . Comfortable bed , good size room . The room had a nice private terrace .
No refrigerator, only shower gel and hand soap in the bathroom . The room had some shelves and underneath 3 hangers ! Looked tacky . While at the swimming pool we were waiting 20 min to bring us towels . There was extra charge for cappuccino .
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewAn absolutely beautiful lodge with a true king bed, an outdoor shower, delicious restaurant and superb staff
It was far enough from the city that you need a taxi to get anywhere
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewA beautiful property, the most delicious food and wonderfully warm and friendly staff! I genuinely loved my stay - the room was gorgeous, the lookout tower is such a lovely feature (as were the happy hour cocktails) and I honestly think the evening meal I had is one of the best things I’ve ever eaten!
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewComfortable setting, beautiful layout with very kind, friendly and service minded staff. The outlook tower is a very special and attractive feature. Despite fully booked, it never felt crowded. We also like the name: Shongwe. Time has come to rename Victoria Falls to the more original and culturally more appropriate name ´Shongwe Falls’!
Nothing actually.
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewLove the lookout view. Very friendly helpful staff. Lovely comfortable bed. Great selection of food choices on the menu.
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewThe staff were really friendly the food was very good.Prices were reasonable aswell.
The room was not so clean.There were remains of toothpaste on the sink,bin and floor.Hair was everywhere on the floor and the shower.Bedcovers were torn.
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewLovely small hotel with pretty rooms, nice bar and pool area with very friendly staff. I would stay here again, good value for money.
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewgreat atmospehere
n/a
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewThe lodge was beautifully designed and the rooms comfortable. Breakfast had a good selection of hot and cold food. The staff were extremely friendly
The soundproofing between the rooms was a little poor.
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewRooms were exceptionally well done. Staff very friendly.
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 June 2025 · Stayed in April 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewVery large and comfortable room. Nice to have a good restaurant and a bar on the premises. The staff was exceptionally diligent, efficient, and most friendly. The reception desk was also very helpful in providing information about tours and booking them for me. Thank you all!
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewWe had a wonderful stay at Shongwe Lookout. All of the staff were so helpful and looked after us throughout our visit. Our room was lovely and the food was great. Thanks so much!
The lodge is in a nice location but it is about a 25/30 min walk from town which is probably a bit too far to walk in the heat in summer, but taxis are easily available.
Reviewed: 15 June 2025 · Stayed in May 2025
Verified reviewReviewed: 12 June 2025 · Stayed in May 2025
Verified reviewGreat place. Nice set up. Comfortable and well done rooms. Maintains a local flavour. Restaurant and food were great. Great service.
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewVery clean, well maintained, well furnished rooms. Friendly staff. Tah at reception was very helpful. All bookings done for us. George very willing to help. Taxi service connected to the resort, easily available. $6 to the Falls. Excellent breakfast and meals were good and reasonable. The lookout was a nice place to relax, to see the spray from the Falls, sunrise and sunset. We had a wonderful stay. Exceeded our expectations. Thank you.
Everything was just great.
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewGood breakfast well Served