Reviews of Shongwe Oasis
552 Mopane Street, Victoria Falls, Zimbabwe

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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewGreat service
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewEverything 4.5-5 star property!
Can’t think of anything
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewBeautiful gardens and felt very private. The food and the espresso coffee was good!
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewJacuzzi, room, the reception guy Shalom who was very helpful with us.
Breakfast configuration.
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewStaff were super friendly. Good food at the restaurant.
Bugs inside room. Tissues and slippers would have been nice.
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewBeautiful , large and decorated room, very helpful crew , nice hot tub
None
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewIt was clean and nice value for money. The staff was very nice.
No hotel shuttle. It was far from town.
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewFantastic staff and super helpful. Great extra large comfortable bed. Sunning bathroom with everything you need. Slightly out of town but just 2 min by taxi. Reception arranged a wonderful sunset cruise, well worth it. Highly recommended.
Nothing
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewGreat location and a quiet space to relax
Bar and place shut up too early in the evening.
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 5 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 May 2025 · Stayed in May 2025
Verified reviewIt was cosy and well located, the staff were helpful and kind. Would happily recommend.
Nothing.
Reviewed: 21 May 2025 · Stayed in May 2025
Verified reviewBreakfast was excellent.!!
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 17 May 2025 · Stayed in May 2025
Verified reviewThe property is beautiful and cozy. It is very clean and well kept and you could be happy just sitting in the lobby or around the pool as the ambience is relaxing and soothing.
Nothing, the property was perfect.
Reviewed: 15 May 2025 · Stayed in May 2025
Verified reviewReviewed: 12 May 2025 · Stayed in May 2025
Verified reviewReviewed: 11 May 2025 · Stayed in May 2025
Verified reviewLocation was great and couldn't fault Shongwe Oasis. Accommodation, Food and facilities were great. Probably only need 3-4 nights max in Vic Falls, although trip to Chobe National Park was amazing.
In Vic Falls constantly being hassled by locals to buy things, including fake money
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewStaff is very welcoming and super friendly!!!
Pool and restaurant
Reviewed: 4 May 2025 · Stayed in May 2025
Verified reviewAbsolutely beautiful property really wonderful staff and absolutely beautiful accommodations. Pretty good Wi-Fi. Really great delicious breakfast options and really good lunch and dinner options and it was very nice that you could go next-door to enjoy the lookout and rooftop for happy hour. The only reason I didn’t give them a perfect rating is that the water was not hot in the bathroom. So showering in lukewarm water was not fun. But besides that I loved everything else about my stay and I would definitely recommend this hotel and I would stay there again, particularly in the summer months when it’s hotter and the lukewarm water would not be as much of an issue
That the water was not hot in the bathroom for showers and bathing
Reviewed: 4 May 2025 · Stayed in May 2025
Verified reviewShongwe Oasis is a tranquil Oasis, well worth a few nights stay. The rooms are stunning, spacious, and tastefully decorated. The bed is so comfortable and enormous. The pool area is stunning and breakfasts and dinners are delicious. We loved the cocktails at the Lookout. The staff are employed for their smiles, they were lovely people, so helpful and friendly We wish we could have stayed longer and are sad that Victoria Falls and especially Shongwe Oasis is such a long way from Australia.
We loved it all.
Reviewed: 1 May 2025 · Stayed in April 2025
Verified reviewThe facilities are beautiful and the staff are amazing. The room is super comfortable. We had already scheduled our activities prior to arriving at the hotel, but they were so helpful with helping us get transportation and with any questions we had. Breakfast was delicious and they are so flexible if you arrange an early or packed breakfast if you have an early pickup. Happy Hour in the lookout tower was so beautiful and relaxing as well!
Nothing!
Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewOutstanding staff offering exceptional service. Great breakfast, clean, family friendly. Brad, Errol, Johannes, Wiseman, Shoni, Alex were all exceptional
Nothing
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewLoved the laid back atmosphere and the friendly staff. The food at the restaurant was delicious and they kindly held our luggage for the day. We wished we’d stayed longer!