A bit further out of town than we wanted/realised but that wasnt their fault. Also the bar wasnt well stocked - quite a few items were unavailable but were on the menu.

It was a lovely hotel with great facilities.

Stayed in August 2025

Great rooms in an attractive complex. Lovely swimming pool. Staff all very accommodating.

Stayed in August 2025

Cozy and welcoming lodge with spacious, clean rooms, a nice pool, and good breakfast. The staff is very kind and always helpful. Quiet location, just a few km from town, easy to reach the center with a $5 taxi ride

Stayed in August 2025

Great breakfast!

Stayed in August 2025

Maybe a sign to ask guests to be aware of their noise levels when going for breakfast. Also the music on the speakers too early wasn’t great

It was clean and comfortable and the food they served was good

Stayed in August 2025

Very comfortable big rooms, decent restaurant and breakfast and lovely staff who were the real highlight of our stay!

Stayed in August 2025

Very nice and helpful staff, even when it came to solving a small problem with one of the tour operators, as I had booked tours to Hwange and Chobe National Park at the hotel. Breakfast and dinner very tasty. The room and bathroom smart and functional, very comfortable and spacious. I would definitely book Shrub Lodge again and recommend it to friends.

Stayed in August 2025

Dinner was extremely slow, not been served anything to eat in more than 30 minutes or more, prices very high, quality of fish not really good, rations too short.

Stayed in July 2025

Some rooms near the reception may have lack of privacy issues. Ask for pool facing one- that was fine Not walkable to town but can take transport from hotel

Excellent value for money. Yes it’s not fancy- open racks, basic flooring but very clean, comfortable, bathroom good size with plenty of warm water. Staff extremely friendly and cooperative. Trips and transfers arranged by them were very good. Good breakfast. In a quiet part of the town so just one shop/ food place nearby. We dined in though- food was ok though choice limited

Stayed in July 2025

Our room was lovely and very clean, the staff were super friendly and we were welcomed with hot towels and a welcome drink when we arrived from our flight. It was peaceful and calm and our room looked out on the pool which was nice. If we wanted to go into town or do anything there was always a driver available at short notice to give you a ride (at extra cost but reasonable).

Stayed in July 2025

Nothing

A very smart up to date block of villas. Quite location to relax after travelling for sometime. Facilities were excellent as were all the staff.

Stayed in June 2025

The staff here were very friendly and polite. They were happy to book activities and the shuttle into town. The shuttle cost US$5 each way and $15 per person to and from the airport. The restaurant at the Shrub had good value and delicious meals served with a smile. It was a long walk into town but there are plenty of taxis plus the shuttle option. We would definitely stay there again.

Stayed in June 2025

Hot water only lasts long enough for one person to have a shower.

Friendly and helpful staff. Breakfast was really good. Rooms are neat and tidy, as shown in the photos.

Stayed in June 2025

It was so clean and welcoming

The staff were excellent Extremely helpful

Stayed in June 2025

It was further away from attractions than I thought it would be

The friendly staff and the excellent condition of the buildings

Stayed in June 2025

Would've loved if it was a walkable distance to town but transfers are available and quick offered by the hotel so wasn't a pain point.

The staff was absolutely incredible! Was warmly welcomed by upon arrival. Nozihlobo assisted me with anything and everything I required and did so with a beautiful smile, communicated exceptionally well when I arranged for transfers with her. She is totally incredible and went over and beyond in making sure that I felt at home which was highly appreciated. Felt safe as a solo traveller, Courage was a star, he mainly assisted me with my transfers and he was professional, would pick me up at the time requested and would even be waiting for me which gave a great level of safety, especially if my pick up was at night. Also interacted with Victoria and Anesu and they were amazing as well! Didn't use much of other facilities (I.e pool) but room facilities were great, hot water was readily available for a hot shower every morning and evening. Overall, beautiful place to stay, transfers are available to the falls/to town, amazing people. Throughly enjoyed my time here.

Stayed in June 2025

Everything was perfect - They drop you anywhere anytime , for a fee of course - Drivers are excellent so the rest of the people working there - Clean room and spacey - Will go again next time in Zimbabwe

Stayed in June 2025

Breakfast was delicious and I appreciated the variety. Well thought out.

Stayed in June 2025

Staff went above and beyond to make our stay a memorable one

Stayed in June 2025

Nothing. We loved The Shrub Lodge.

We stayed for one night in Victoria Falls while waiting for a train departure the next day. We liked everything about the lodge, the room was comfortable, the lodge surroundings were quiet, and the restaurant food was very good and plentiful. The room included a buffet breakfast with eggs to order. The staff was friendly, efficient, and welcoming. Activities can be booked at the lodge as well as transfers to other locations in Victoria Falls. The value for money was excellent. We would definitely recommend this small lodge and would stay there again.

Stayed in May 2025

There was a problem with the shower leaking all over the bathroom floor and out into the bedroom when anyone showered. And there was a constant drip all night out side the bathroom window.

The staff were friendly and obliging. Nothing was too much trouble. The facilities were clean and well maintained. A relaxed atmosphere.

Stayed in May 2025

It’s not within walking distance of anything so you’ll need to pay for the shuttle to go anywhere

The place was clean, the staff was really friendly and the hot breakfast was absolutely superb

Stayed in May 2025

Nothing

Attention to detail. Very clean property and rooms. Attentive staff. Food was of a high standard with good variety at breakfast. A shuttle can be arranged to take you to actives and into the township.

Stayed in May 2025

Nothing

Lovely location and facilities. Staff c are fantastic and make you feel very welcome. Shuttle is great and drivers are fantastic

Stayed in May 2025