Rua Jorge Tibiriça, 40, Santos, CEP 11055-250, Brazil
#7 of 29 hotels in Santos
Guests' ChoiceBased on 82 hotel reviews
8.5Cleanliness
8.8
Comfort
8.5
Location
9.5
Facilities
8.4
Staff
9.2
Value for money
8.1
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 May 2024
Luz
ChileGreat building
Room very comfortable, clean and excellent breakfast
Stayed in May 2024
Reviewed: 6 May 2024
Vania
Brazilsurpresa de valores na hora do checkin.
Stayed in May 2024
Reviewed: 4 March 2024
Ana
United KingdomEverything is ok, but the bed is not really comfortable. Room is clean but sheets look a bit old. Small details were also looking very old of a little bit broken. All the important things were working
Super friendly staff and great location
Stayed in March 2024
Reviewed: 14 February 2024
Gerrit
NetherlandsLocation
Stayed in January 2024
Reviewed: 29 September 2023
Agatangelo
BrazilBreakfast excellent. Parking is not large or spacious, but there is a free valet service.
Stayed in September 2023
Reviewed: 15 May 2023
Andrzej
Polandthe room is pretty small. It should have an electric kettle at least. there were NO international sockets in the whole room - to use the cable of my EU laptop - i had to buy an adapter in the nearby shop [50BRL]. There is a small fringe in the room [which is great] - with some water in - but there is NO information this water is extra paid [6BR for 0,5L water]. of course there is nothing bad in that - but it should be a message it's paid [as in many hotels worldwide - 1-2 bottles is Free, unless this is mantioned in the mini-bar pricelist].
good choice for a short stay in Santos. Reasonably priced, good location, strong and fast internet
Stayed in May 2023
Reviewed: 8 May 2023
Rosemeire
BrazilThey are very inflexible with check-in and check- out times. Even though the hotel was empty on Sunday, they did not allow a late check-out. I would look for a hotel with more flexibility next time.
The closeness to the beach and cordiality of the staff.
Stayed in May 2023
Reviewed: 21 April 2023
Denise
Australiavery small room, dated..
Breakfast was good, staff was friendly
Stayed in April 2023
Reviewed: 17 March 2023
Aline
BrazilNothing to say.
Amazing location!
Stayed in March 2023
Reviewed: 10 March 2023
Radu
RomaniaThe view from my room was not very nice.
The breakfast was good, with a rather variate offer.
Stayed in March 2023
Reviewed: 6 March 2023
Juliano
Brazillocation is excellent. staff very friendly.
Stayed in March 2023
Reviewed: 3 February 2023
Eric
Canadaall good
great location, amazing staff, excellent breakfast. totally recommend it.
Stayed in January 2023
Reviewed: 20 January 2023
Viktor
Germany- Beds were comfortable - Staff was nice - Great location with Restaurants, Bars, Shops, Beach nearby - Breakfast had fruits, bread, cold cuts, cakes etc.
Stayed in December 2022
Reviewed: 28 November 2022
Rob
BrazilGreat location, great staff!
Stayed in November 2022
Reviewed: 21 November 2022
Maurice
United KingdomGreat place, great location, great value for money. Stones throw to the beach, great bars, restaurants, cafes and bistros nearby. Great staff on reception.
Stayed in November 2022
Reviewed: 26 July 2022
Mishra
BrazilThe maintenance of the bathrooms can be a little more better. The floor was always little wet due to leakage from faucet. Rest everything is great.
The buffet breakfast was very good with a lot of options. The food quality is awesome.
Stayed in July 2022
Reviewed: 27 June 2022
Si
BrazilThe bedroom is small.
The breakfast is very good.
Stayed in May 2022
Reviewed: 14 June 2022
Riccardo
BrazilI opted out of breakfast. No complaints whatsoever.
Stayed in June 2022
Reviewed: 27 December 2021
Kesia
BrazilThe bedroom is very good!
Stayed in December 2021
Reviewed: 29 November 2021
Roberto
BrazilSmall parking lot.
Nice location. Very fair price. Super clean. Confortable bed. Silent room. Friendly staff. Good shower. Near city centre and Gonzaga’s beach.
Stayed in November 2021
Reviewed: 29 October 2021
Sandra
United Kingdomthe coffe served over breakfast was of very poor quality.
the promptness of caring staff; courtesy of all staff attention and dedication. there was an issue with the TV this was dealt with promptly
Stayed in October 2021
Reviewed: 9 August 2021
Rodrigo
United StatesThe room was extremely small.
Location is perfect, bathroom is clean, shower has good water pressure and temperature.
Stayed in August 2021
Reviewed: 16 July 2021
Leandeo
BrazilToo much noise due to staff dragging the furniture while cleaning upstairs!!
Good location
Stayed in July 2021
Reviewed: 10 June 2021
Natalia
BrazilAnything.
Clean!
Stayed in June 2021
Tournai, Belgium
Jakarta, Indonesia
Augustów, Poland
Ravenel, France
Kelheim, Germany
Lisbon, Portugal
Trsteno, Croatia
Budapest, Hungary
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content