Skip to main content
  1. Hotel reviews homepage
  2. Brazil hotel reviews
  3. Sao Paulo State hotel reviews
  4. Santos hotel reviews
  5. Reviews of Bourbon Santos Convention Hotel

Reviews of Bourbon Santos Convention Hotel 4 stars

Av. Marechal Floriano Peixoto, N° 42 - Gonzaga., Santos, CEP 11060-300, Brazil

#9 of 29 hotels in Santos

Guests' Choice

Review score

Based on 53 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    9.0

  • Facilities

    8.5

  • Staff

    8.8

  • Value for money

    7.8

  • Free WiFi

    7.9

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 16 May 2024

    10
    excelente estadia
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 1 night

    A parte saudável light

    Stayed in May 2024

  • Reviewed: 15 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    I didn’t like paying for parking!

    Nicely located

    Stayed in April 2024

  • Reviewed: 29 September 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 5 nights

    The hotel is in the same building as the big shopping centre, where all kinds of shops and restaurants are available.

    Stayed in July 2023

  • Reviewed: 14 August 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Superior Double - Single Use
    • Stayed 3 nights
    • Submitted via mobile

    Interior of room is not the newest one

    Very good breakfast - nice location

    Stayed in August 2023

  • Reviewed: 10 April 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Best breakfast, great location

    Stayed in March 2023

  • Reviewed: 23 December 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    all is good !

    everything , location the best, breakfast very good , comfortable room. the hotel is very clean which is very important in my view.

    Stayed in December 2022

  • Reviewed: 26 September 2022

    8.0
    wonderful
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    small elevators that always generate a lot of waiting

    the breakfast is amazing, the staff is very friendly and nice!

    Stayed in September 2022

  • Reviewed: 31 March 2022

    9.0
    All right
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Mosquitos in the evening at the restaurant.... we has to leave before our food was serve and request to be sent to the room The meals a la carte are not that appealing except for the green soup (was delicious) The beach isn’t in front if the hotel

    kind personal Breakfast

    Stayed in March 2022

  • Reviewed: 24 March 2022

    8.0
    We will come back again
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Staff not well trained

    There was plenty of choice, replenished all the time. I would have liked to have more choice of hot food

    Stayed in February 2022

  • Reviewed: 19 February 2022

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    They first gave me a room at the out-of-business tower

    Bed size

    Stayed in February 2022

  • Reviewed: 21 January 2022

    9.0
    But I would gladly stay in this hotel again and recommend it! It has the best pool in town!
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Very good breakfast in despite of snacks from room service.

    My requested joined double rooms weren't considered by the room's distribution, as confirmed, but the receptionist managed quickly to rearrange it!

    Stayed in January 2022

  • Reviewed: 9 October 2021

    7.0
    4 stars but needs couple steps to reach 5.
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    For the price, shower should be better. Very weak waterflow. They charge high price for parking with NO valet, you have to park by your own and pay R$20 a day.

    Bed, location and breakfast. Maybe the best in the city and I know lots of hotel in Santos and this one is amazing. All they need is to solve the shower outlet and lower the parking rate.

    Stayed in October 2021

  • Reviewed: 12 December 2023

    6.0
    Pricey for what it is
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 2 nights

    Two elevators for the whole hotel made it very difficult to get to room or restaurant. No kettle in the room, no complimentary welcome water on arrival which I expect for that price.

    Room was nice, liked the pool. Staff in particular in restaurant was very nice. Around the pool (bar) area was dirty in the morning.

    Stayed in December 2023

  • Reviewed: 19 May 2023

    6.0
    Another business week, now in Santos
    • Business trip
    • Group
    • Superior Double Plus - Single use
    • Stayed 6 nights
    • Submitted via mobile

    Hotel restaurant is limited buffet. WIFI was on and off. Bathroom needs some maintenance. A lot of homeless people sleeping very near hotel.

    Nice location, close to the beach and restaurants. Hotel has fitness and a nice swimming pool.

    Stayed in May 2023

  • Reviewed: 17 October 2022

    5.0
    never more
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    we had no privacy in our room , people hanged outside the window showed up in the morning , and we stayed at the 4th floor.

    I already stayed at this property, several years ago, however, it was another carrier brand the ran the hotel. My wife and me were very disappointed to have our privacy broken by a worker from the hotel showing at our room window very early in the morning . nobody said noting about when we checked in. besides for two days our room was not clean, even we called front desk several times asking for .

    Stayed in October 2022

  • Reviewed: 14 September 2022

    6.0
    It's fair for business people and events, not so good for leisure or family trips.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    Breakfast was improvised in a different room with few options. No options for lactose intolerant or vegetarians. The parking lot is terrible, and there's no way around it.

    The restaurant was lovely, organized, and clean. The size and aspects of the room were comfortable. The event rooms have good space. The hotel is close to the beach.

    Stayed in September 2022

  • Reviewed: 18 January 2022

    4.0
    I won´t go again
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    WLAN does not work (download rate between 0.2 and 13 mbps), interior is very old, staff wasn´t well trained, not worth the money

    The bed was okay. But that´s it.

    Stayed in January 2022

  • Reviewed: 12 January 2022

    3.0
    Disappointed and frustrated. Poor hotel. Should be renamed Holiday Camp (Colonia de Ferias)
    • Leisure trip
    • Solo traveller
    • Superior Double Plus
    • Stayed 2 nights
    • Submitted via mobile

    Hotel facilitys very poor admistrated. Stayed on the ,5th floor on the "Front TOWER"! At 9pm the front door access was closed and we need to get a lift to 7th floor walk around about 10 minutes and take the lift on the back tower. It feels like Holiday camp (Colonia De ferias) other than few stars hotel.

    All Staff was above expected.

    Stayed in January 2022

  • Reviewed: 19 November 2021

    5.0
    Expensive considering the accomodation
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Noise. The sound insulation of the walls is not good. You can clearly hear what people are talking about in other rooms, TV sound and, as the windows are not soundproof, all street noise is heard in the rooms. This seriously disturbed my sleep. Also, it seems pest control has not been made for a while, since many ants and flies have been found, mainly in the bathroom.

    The staff is extremely helpful and polite. Breakfast is very good, indeed. Local is good but a bit dangerous when walking around later at night. The neighbor mall makes our lives easier meaning shopping or eating

    Stayed in November 2021

  • Reviewed: 23 August 2021

    6.0
    Overpriced
    • Leisure trip
    • Solo traveller
    • Superior Double - Single Use
    • Stayed 2 nights
    • Submitted via mobile

    Small windows- no view- overpriced for amenities offered- old building with very basic to offer- 2 stars type of hotel. Bedding was awful- just basic white sheets with no coverlet… very disappointing! After a couple of days I went to a different hotel (Novotel- a much better choice).

    Near everything: beach, mall, bars

    Stayed in August 2021

  • Reviewed: 29 July 2021

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It was a light that want on and off by it own

    The smell of the soap

    Stayed in July 2021

  • Reviewed: 24 June 2021

    5.0
    Bad
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Bed Quality, Breakfast location, Breakfast quality, location of the hotel, parking for the car, the hotel is too old, do not smell good, I do believe is the worst hotel in Santos.

    I didn't like anything

    Stayed in June 2021

  • Reviewed: 4 April 2023

    8.0
    great value
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    room service food wasn’t the greatest and could use plugs beside the bed.

    room was clean, beds comfy, breakfast good, staff lovely, pool looked lovely (didn’t have the chance to try it out)

    Stayed in April 2023

  • Reviewed: 11 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in January 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties:

gogbrazil