Av. Marechal Floriano Peixoto, N° 42 - Gonzaga., Santos, CEP 11060-300, Brazil
#9 of 29 hotels in Santos
Guests' ChoiceBased on 53 hotel reviews
8.5Cleanliness
8.7
Comfort
8.7
Location
9.0
Facilities
8.5
Staff
8.8
Value for money
7.8
Free WiFi
7.9
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Showing 1 – 25
Reviewed: 16 May 2024
Nelson
BrazilA parte saudável light
Stayed in May 2024
Reviewed: 15 April 2024
Hedibert
BrazilI didn’t like paying for parking!
Nicely located
Stayed in April 2024
Reviewed: 29 September 2023
Yasufumi
JapanThe hotel is in the same building as the big shopping centre, where all kinds of shops and restaurants are available.
Stayed in July 2023
Reviewed: 14 August 2023
Heiko
GermanyInterior of room is not the newest one
Very good breakfast - nice location
Stayed in August 2023
Reviewed: 10 April 2023
Roger
CanadaBest breakfast, great location
Stayed in March 2023
Reviewed: 23 December 2022
Luciane
United Statesall is good !
everything , location the best, breakfast very good , comfortable room. the hotel is very clean which is very important in my view.
Stayed in December 2022
Reviewed: 26 September 2022
Fabiana
Brazilsmall elevators that always generate a lot of waiting
the breakfast is amazing, the staff is very friendly and nice!
Stayed in September 2022
Reviewed: 31 March 2022
Amparo
United StatesMosquitos in the evening at the restaurant.... we has to leave before our food was serve and request to be sent to the room The meals a la carte are not that appealing except for the green soup (was delicious) The beach isn’t in front if the hotel
kind personal Breakfast
Stayed in March 2022
Reviewed: 24 March 2022
Paul
United KingdomStaff not well trained
There was plenty of choice, replenished all the time. I would have liked to have more choice of hot food
Stayed in February 2022
Reviewed: 19 February 2022
Silvia
BrazilThey first gave me a room at the out-of-business tower
Bed size
Stayed in February 2022
Reviewed: 21 January 2022
Rosa
GermanyVery good breakfast in despite of snacks from room service.
My requested joined double rooms weren't considered by the room's distribution, as confirmed, but the receptionist managed quickly to rearrange it!
Stayed in January 2022
Reviewed: 9 October 2021
Marcelo
United StatesFor the price, shower should be better. Very weak waterflow. They charge high price for parking with NO valet, you have to park by your own and pay R$20 a day.
Bed, location and breakfast. Maybe the best in the city and I know lots of hotel in Santos and this one is amazing. All they need is to solve the shower outlet and lower the parking rate.
Stayed in October 2021
Reviewed: 12 December 2023
Petra
United KingdomTwo elevators for the whole hotel made it very difficult to get to room or restaurant. No kettle in the room, no complimentary welcome water on arrival which I expect for that price.
Room was nice, liked the pool. Staff in particular in restaurant was very nice. Around the pool (bar) area was dirty in the morning.
Stayed in December 2023
Reviewed: 19 May 2023
Paul
NetherlandsHotel restaurant is limited buffet. WIFI was on and off. Bathroom needs some maintenance. A lot of homeless people sleeping very near hotel.
Nice location, close to the beach and restaurants. Hotel has fitness and a nice swimming pool.
Stayed in May 2023
Reviewed: 17 October 2022
Paulo
Brazilwe had no privacy in our room , people hanged outside the window showed up in the morning , and we stayed at the 4th floor.
I already stayed at this property, several years ago, however, it was another carrier brand the ran the hotel. My wife and me were very disappointed to have our privacy broken by a worker from the hotel showing at our room window very early in the morning . nobody said noting about when we checked in. besides for two days our room was not clean, even we called front desk several times asking for .
Stayed in October 2022
Reviewed: 14 September 2022
Marcelo
BrazilBreakfast was improvised in a different room with few options. No options for lactose intolerant or vegetarians. The parking lot is terrible, and there's no way around it.
The restaurant was lovely, organized, and clean. The size and aspects of the room were comfortable. The event rooms have good space. The hotel is close to the beach.
Stayed in September 2022
Reviewed: 18 January 2022
Martin
GermanyWLAN does not work (download rate between 0.2 and 13 mbps), interior is very old, staff wasn´t well trained, not worth the money
The bed was okay. But that´s it.
Stayed in January 2022
Reviewed: 12 January 2022
Ricardo
United KingdomHotel facilitys very poor admistrated. Stayed on the ,5th floor on the "Front TOWER"! At 9pm the front door access was closed and we need to get a lift to 7th floor walk around about 10 minutes and take the lift on the back tower. It feels like Holiday camp (Colonia De ferias) other than few stars hotel.
All Staff was above expected.
Stayed in January 2022
Reviewed: 19 November 2021
Wilson
BrazilNoise. The sound insulation of the walls is not good. You can clearly hear what people are talking about in other rooms, TV sound and, as the windows are not soundproof, all street noise is heard in the rooms. This seriously disturbed my sleep. Also, it seems pest control has not been made for a while, since many ants and flies have been found, mainly in the bathroom.
The staff is extremely helpful and polite. Breakfast is very good, indeed. Local is good but a bit dangerous when walking around later at night. The neighbor mall makes our lives easier meaning shopping or eating
Stayed in November 2021
Reviewed: 23 August 2021
Simone
United StatesSmall windows- no view- overpriced for amenities offered- old building with very basic to offer- 2 stars type of hotel. Bedding was awful- just basic white sheets with no coverlet… very disappointing! After a couple of days I went to a different hotel (Novotel- a much better choice).
Near everything: beach, mall, bars
Stayed in August 2021
Reviewed: 29 July 2021
Eran
BrazilIt was a light that want on and off by it own
The smell of the soap
Stayed in July 2021
Reviewed: 24 June 2021
Vitor
BrazilBed Quality, Breakfast location, Breakfast quality, location of the hotel, parking for the car, the hotel is too old, do not smell good, I do believe is the worst hotel in Santos.
I didn't like anything
Stayed in June 2021
Reviewed: 4 April 2023
Anonymous
United Kingdomroom service food wasn’t the greatest and could use plugs beside the bed.
room was clean, beds comfy, breakfast good, staff lovely, pool looked lovely (didn’t have the chance to try it out)
Stayed in April 2023
Reviewed: 11 January 2024
Jose
BrazilThere are no comments available for this review
Stayed in January 2024
Showing 1 – 25
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