Rua Guaiaó, 70 - Aparecida, Santos, CEP CEP 11035-260, Brazil
#3 of 29 hotels in Santos
Guests' ChoiceBased on 232 hotel reviews
9.1Cleanliness
9.3
Comfort
9.4
Location
9.0
Facilities
9.3
Staff
9.2
Value for money
8.3
Free WiFi
9.0
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End of dialog contentReviewed: 13 May 2024
Eduardo
BrazilEverything. Politeness and attentiveness of the staff, great atmosphere, good location, good food, excellent breakfast. I have a 1 year and 2 months daughter and she loved there.
Stayed in May 2024
Reviewed: 29 April 2024
Kate
United Kingdomfood in main restaurant disappointing
Loved the location, short walk to beach Opposite wonderful shopping centre. Ideal for going to the cruise port Br20
Stayed in March 2024
Reviewed: 11 April 2024
Liz
CanadaLots of space and nice decor
Stayed in February 2024
Reviewed: 6 April 2024
Lorna
United KingdomVery helpful and well located for the cruise terminal. Breakfast was lovely and lovely to relax by the pool
Stayed in April 2024
Reviewed: 25 February 2024
Renatto
BrazilPool could have been cleaner
Everything
Stayed in February 2024
Reviewed: 13 February 2024
Sxd
Brazilthe room is clean
Stayed in February 2024
Reviewed: 17 January 2024
345
Cayman IslandsEverything was excellent
This is my second time staying at this said hotel. All both times has been excellent. Wonderful staff that speak english. Excellent location as connected to the mall, restaurant -Outback right next door and has a supermarket across the road. Staff are very professional and always willing to help. 5 🌟🌟🌟🌟🌟 from me once again. I'll be back soon 🙏🏾
Stayed in January 2024
Reviewed: 13 January 2024
Lino
MozambiqueLocation and staff very friendly and helpful.
Stayed in January 2024
Reviewed: 4 January 2024
Gerard
NetherlandsBreakfast was good, but not exclusive. To many people and coffee from a push-can. We expected more style and service.
Perfect room with excellent comfort and beds. Extremely clean and nice!
Stayed in January 2024
Reviewed: 19 December 2023
Marcelo
BrazilThe TV channels very poor, breakfast could be better, no beach service or facility
the hotel was very new and beautiful
Stayed in December 2023
Reviewed: 24 November 2023
Viajeiros
BrazilTV wasn't working and was set in an awkward spot in front of paintings, a bit run down in some spots such as a broken chair leg and dirty spots on the walls requiring repainting.
Mostly everything. Excellent breakfast, hotel staff, location, restaurant and bar (bartender was able to meet our requests doing some special drinks! ask for the BiaAna), ar-conditioning was excellent,
Stayed in November 2023
Reviewed: 24 November 2023
Bruno
ArgentinaMaybe the temperature on the pool, a little bit hot for me.
Perfect if you can pay it
Stayed in November 2023
Reviewed: 13 November 2023
Gail
United KingdomThe room was spacious, so was the en suite, walk in shower and separate toilet, large vanity with hairdryer, most importantly the bed was large and cosy! Nice pool although not massive, gym and games room catering for small people. The staff were very friendly and nothing was too much trouble. Short walk to the Beachfront, where you can relax all day, at the small cost of a drink on a sun lounger, the drink vendors are welcoming although most don’t speak English, you can get around this by showing what you want, unless you speak Portuguese.☺️
Stayed in November 2023
Reviewed: 2 November 2023
Oliveira
United StatesNothing!!
Super beautiful location in the middle of Santos Downtown! Great staff always willing to help, and a super delicious breakfast
Stayed in October 2023
Reviewed: 27 October 2023
Ana
United StatesLocation and the room was very nice
Stayed in September 2023
Reviewed: 26 September 2023
Riccardo
BrazilJust the reception staff seems like the girl who took our time didn’t want to be there, and in the beggining she didn’t want to look to us, but between the talk when she sees it that i’m brazilian living abroad and paying in dollar she change. Not good at all and i’m work in the hospitality for more than 18 years.
Everything.
Stayed in September 2023
Reviewed: 25 September 2023
Hao
Brazilbreakfast variety is limited.
reception service is very good.
Stayed in September 2023
Reviewed: 21 August 2023
Beatriz
BrazilQuality
Very good
Stayed in August 2023
Reviewed: 11 August 2023
Elcio
BrazilTime to close the social spaces - at 20 - to early
Room size, it is clean, quiet and new furniture
Stayed in August 2023
Reviewed: 1 July 2023
Alawi
BrazilThe price in the weekend is much higher than the regular day.
Everything was as expected.
Stayed in June 2023
Reviewed: 11 April 2023
Avraham
BrazilThe beach is gross!!! Tons of garbage everywhere and lots of homeless. Would be nice to have bikes or some area of the beach that was private for the hotel.
Beautiful, clean comfortable hotel. Really nice swimming pool and kids area
Stayed in April 2023
Reviewed: 22 February 2023
Alerice
GermanyPoor internet connection in some areas inside the hotel and no international tv channels
Breakfast was good. Location was central but still close to the beach area. We did not use the gym or pool facilities but it was very well equipped and clean. The staff were friendly and very helpful.
Stayed in February 2023
Reviewed: 6 January 2023
Felipe
BrazilI don't have any complaints for now
clean, big room, very well furnished and decorated
Stayed in December 2022
Reviewed: 29 December 2022
Dario
ItalyThe choice of sweet plats in breakfast ( for example no choice of pankake). There was not bathrobe in room.
THE Breakfast was good and well presented . Special plates could be ordered on demand. Location is very convenient , in front of nice big mall shopping centre and not far from the beach
Stayed in December 2022
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