5307 MacLeod Trail Southwest, T2H 0J3 Calgary, Canada
#99 of 101 hotels in Calgary
Guests' ChoiceBased on 1002 hotel reviews
4.4Cleanliness
5.3
Comfort
5.3
Location
6.5
Facilities
4.9
Staff
6.1
Value for money
5.7
Free WiFi
7.4
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End of dialog contentReviewed: 18 May 2024
Genevie
CanadaVery noisy aircondition unit, loud voices at night. The cloth hook at the back of the bathroom door needs repair!
So far I find the room neat and not that bad cause I was able to slept well, but you can tell that it's a bit need of a fixing, but passable for a budget stay. Not that bad.
Stayed in May 2024
Reviewed: 18 May 2024
Laxman
CanadaThey charge me extra 32$ saying key handover cost . That sounds crazy . I didn’t know while I make a reservation.
Stayed in May 2024
Reviewed: 17 May 2024
Harry
CanadaThe room was hot.
The place was clean.
Stayed in May 2024
Reviewed: 14 May 2024
Pete
CanadaNo continental breakfast as listed on the website. It took a very long time to get hot water to the bathroom sink. The flat screen tv was smaller than my computer monitor at home.
This is an older facility and has many battle scars. The price was fair.
Stayed in May 2024
Reviewed: 22 April 2024
Віктор
CanadaI didn't like the girl at the reception who cheated me out of $10. I didn't like that the staff barges into the room without even knocking on the door, I didn't like your hidden fees of 30 dollars. I reserved a room in advance and paid $60 in full, then at the reception they told me to pay $30 "commission" Thank you, I hope I never come back to you,
Stayed in March 2024
Reviewed: 14 April 2024
Hershell
CanadaRoom window could not be locked. Serious personal security breach.
Checkout staff was pleasant and helpful.
Stayed in April 2024
Reviewed: 3 April 2024
Zhu
Canada- The bed is squeaky, it make a lot to sounds as I turn - The room temperature cannot be adjusted, it just stays there and there is a portable heater in the room, yet that is a light sourced based one? the room will be very bright as we leave it on. I felt cold even with blanket on - Facility looks very old
- Check in and out were easy, hotel staff returned my deposit on time. - Quiet - The room is clean
Stayed in March 2024
Reviewed: 28 February 2024
Rex
CanadaIt smells like cigarettes everywhere. The bedding when I first came in wasn’t very clean. There were hairs and other little things. I slept with my cloths on because of how uncomfortable it made me. The bed sheet was falling off the mattress and I could see the stains on the mattress. The upstairs hall way doesn’t seem very inviting it’s a little dark and something from a horror movie
The location is good!
Stayed in February 2024
Reviewed: 21 February 2024
Lifedispencer
CanadaIts dingy, dirty, sketchy, like half of the stuff isn’t working. I know it’s cheap but its dirt cheap. I found hair EVERYWHERE. Under the blankets on the mattress. In between the towels even after refreshing the towels there were still hair. And its literally EVERYWHERE. It’s not mine cause its long. The fan was SUPER dirty like caled with dust and everything im not even kidding and the a/c wasn’t working (from october to april)
I like how its really close to downtown and everything else. Its cheap.
Stayed in February 2024
Reviewed: 18 February 2024
Ramsimran
CanadaOne side bed was dead. Like literally gone
Stayed in February 2024
Reviewed: 10 February 2024
Mourbaa
CanadaBad smell in stairs. Old air conditioner and not working. Cigarettes in balcony. No microwave at room. No expresso machine.
Location
Stayed in February 2024
Reviewed: 10 February 2024
Karen
CanadaThe facilities are not very clean. The front desk staff are not the friendliest at times and certainly are not accommodating. I was given dirty/stained sheets and towels to use. I never asked housekeepers to clean my room and, I left it cleaner when I left than it was upon arrival. I was told upon checkout that I would get my damage deposit back that day and discovered later that they kept $98 of my $100 damage deposit because some of the towels I used were dirty. ??? Their ad says breakfast is included - that is false information. There are no visitors allowed at any time! They charged me an extra $16 because I hd a friend pop by for a visit.
The location.
Stayed in December 2023
Reviewed: 4 February 2024
Sylvain
CanadaPolice came to calme down other renters because too many drunk person. Smell canabis and cigarette in corridor.
Good location
Stayed in February 2024
Reviewed: 23 January 2024
M
CanadaQuite noisy with appliances and toilet running.
Access was easy.
Stayed in January 2024
Reviewed: 29 December 2023
Tjitemisa
CanadaI never got to sleep there because apparently, I needed a security deposit on a credit card which I don't have. I was also not refunded by booking fees. Very disappointed.
Stayed in December 2023
Reviewed: 26 December 2023
Sanche
CanadaThe room was cold I had to turn on the stove burners to warm the room. I was charged for a dirty towel that I had used to clean melted snow on the floor. They said it was stained, how do you know a towel is stained until you try and wash it. They declined my reservation so they could charge me more money. I will never stay at a Canadian best value again
Nothing
Stayed in December 2023
Reviewed: 19 November 2023
Transport
CanadaWi-Fi was terrible. Someone sliding chairs around and stomping all night. No control of heat. Tiny Tv. No night stand
Bed was comfortable
Stayed in November 2023
Reviewed: 31 October 2023
Roland
CanadaNo control over the heat, the place was like a cardboard hotel, every sound from Neighbor’s was heard. I had to have sleeping pills to sleep Also I lost a chance to go out of town to work because they wouldn’t credit back the extra nights
nA
Stayed in October 2023
Reviewed: 26 October 2023
Gurkirat
CanadaEverything
Location
Stayed in October 2023
Reviewed: 18 October 2023
Ruth
CanadaDon't fall for the promise of affordable rooms- it WILL cost more than shown. They upcharge like crazy. Charged us $57 bacause they found some make-up on one of their towels after we left. Another person at check out says they have ALWAYS found some reason to keep a little damage deposit, so work that into your budget. The day staff was terrible. Pretty sure they just didn't like the look of us, and made things difficult on purpose. It was a nightmare start to finish. Coming in for a concert, We booked through booking.com who took my card, pre-paid. (Somehow it double booked me and charged me at 2 different prices a week apart- I assumed the second fee the day before travel was them securing my security deposit). When we got there, staff refused my card for security deposit, refused any alternatives, saying the bank issuing wasn't issued through "the right bank" (it was my buisness mastercard... and I'd used it there before a couple years ago)...? Told us there was no other option for security deposit... nothing they could do, and we'd have to go through booking.com again to cancel because they couldn't from there... I called a local friend to use their card and then was told we had book rooms that match the name on card. Because it was day of, we couldn't get any refund, there was the original $85, plus the day before charge of $108 now up in smoke. The only rooms they could book us at late notice cost a total of $400 out of pocket (plus the dep. on my friend's cc). So, as we were back from our concert, there was a staff change. We went to check in, and there was an elderly couple just finishing getting booked, and the gent asked staff "if I didn't have a this credit card, what would have happened?" And night staff gave him three different options they could have taken for security deposit, including secured credit cards, all of which was exactly what we offered to staff that was refused earlier.
It was clean enough- no bugs. Holes in walls and doors were patched. Nothing leaked. Small Coffee pot in room. Had toiletries available to use. Had a security camera on our truck.
Stayed in September 2023
Reviewed: 4 October 2023
Oluwakemi
CanadaThe room smelled and facilities outdated
Stayed in October 2023
Reviewed: 4 October 2023
Teresa
CanadaOpen walls, very dirty tub, dirty windows.
Location. Bedding appeared to be clean.
Stayed in October 2023
Reviewed: 2 October 2023
Graeme
CanadaNeeds a serious upgrade
Stayed in October 2023
Reviewed: 27 September 2023
Rashad
CanadaThere was a bit of a cleanliness problem. My bed was getting lowered in the middle. The hallway to first floor was also a bit crappy looking.
Affordable priced hotel in the town. I read a lot of negative regarding mice and bugs. But I didn't find anything
Stayed in September 2023
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