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Reviews of Radium Chalet 3 stars

5063 Madsen Rd, V0A 1M0 Radium Hot Springs, Canada

#25 of 31 hotels in Radium Hot Springs

Guests' Choice

Review score

Based on 1178 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.4

  • Location

    8.9

  • Facilities

    6.9

  • Staff

    7.9

  • Value for money

    7.4

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 21 May 2024

    7.0
    It was ok, but I had feeling that stuff don’t care to much for guests or place.
    • Leisure trip
    • Couple
    • Deluxe Junior Suite - Top Floor
    • Stayed 3 nights
    • Submitted via mobile

    Place is very old and needs renovation. Also when we booked the breakfast supposed to be included, but it wasn’t.

    Location

    Stayed in May 2024

  • Reviewed: 21 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Junior Suite with One Queen Bed, Pet Friendly
    • Stayed 1 night
    • Submitted via mobile

    The reason why I booked it was for the fireplace but it was not functional.

    Location

    Stayed in May 2024

  • Reviewed: 19 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Junior Suite - Top Floor
    • Stayed 1 night
    • Submitted via mobile

    The location, view and price was ok but the cleanliness not very well we felt dirt in air, and when we wanted to return the in the morning 7 am no one was there and there were no place to leave the key.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    6.0
    Outdated Chalet with stunning views
    • Leisure trip
    • Family with young children
    • Deluxe Junior Suite with One Queen Bed, Pet Friendly
    • Stayed 1 night
    • Submitted via mobile

    Chalet is extremely dated & needs to be renovated. Rooms could use more/better lighting.

    Beautiful views, secluded, and lots of mountain goat in the area. Loved having a bedroom, kitchen & seating area. Each room also has balcony & fireplace

    Stayed in May 2024

  • Reviewed: 23 April 2024

    8.0
    Home away from home
    • Leisure trip
    • Couple
    • Executive Junior Suite-Second Floor
    • Stayed 1 night
    • Submitted via mobile

    Older build, wifi blocks device to device connectivity

    The views were incredible. We were one of the only couples staying there and enjoyed the quiet. Great location overlooking the entire town!

    Stayed in April 2024

  • Reviewed: 1 April 2024

    7.0
    room good management not.
    • Leisure trip
    • Couple
    • Deluxe Junior Suite with One Queen Bed, Pet Friendly
    • Stayed 1 night

    Did not like the fact that a $200.00 deposit was taken on my Visa and would be returned within 7 days if their post inspection was alright. We had to droop off our room key in an open tray along with other keys in the lobby and anyone could come by, take a room key and do what they wanted to the room. Not very secure or professional.

    small yet cozy for 2 people. Was disappointed that the restaurant /bar were not open at all, and we had to re arrange our source for supper and breakfast.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    7.0
    Great location and views not much amenities
    • Leisure trip
    • Couple
    • Deluxe Junior Suite, Top Floor (Pet-Friendly)
    • Stayed 2 nights
    • Submitted via mobile

    The need to put a little more effort into cleaning and it’s not super pet friendly as all areas around the building are marketed no dogs

    The view was incredible and the layout of the rooms were great

    Stayed in March 2024

  • Reviewed: 20 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Junior Suite with One Queen Bed, Pet Friendly
    • Stayed 2 nights
    • Submitted via mobile

    Staff were absent the whole time

    Amazing views, good amenities for the price

    Stayed in February 2024

  • Reviewed: 19 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Junior Suite with One Queen Bed, Pet Friendly
    • Stayed 1 night
    • Submitted via mobile

    Beautiful location, incredible views, great price.

    Stayed in February 2024

  • Reviewed: 18 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Executive Junior Suite, Top Floor (No Pets)
    • Stayed 1 night
    • Submitted via mobile

    The sauna was out of service, it was a selling point for me so that was disappointing.

    Stayed in February 2024

  • Reviewed: 25 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Junior Suite with One Queen Bed, Pet Friendly
    • Stayed 1 night
    • Submitted via mobile

    for us - families with a small child, they gave two separate rooms on different floors, and besides, I fell on the stairs that were not cleared of snow

    the view from the window

    Stayed in January 2024

  • Reviewed: 19 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Junior Suite, Second Floor (Pet-Friendly)
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was minimal and we noticed that staff was not keeping breakfast area swept and clean. When we arrived, the temp in the room was about 15C so it took a few hours to get warmed up (also due to high vaulted ceiling).

    Beautiful view over the town, valley and mountain peaks. Quiet location, with hot springs pool nearby. Room was clean.

    Stayed in January 2024

  • Reviewed: 9 January 2024

    7.0
    If you can get a room at a decent price (sub $130) its worth the stay, the views make the room.
    • Leisure trip
    • Solo traveller
    • Deluxe Junior Suite with One Queen Bed, Pet Friendly
    • Stayed 1 night

    Breakfast was grab and go, hard boiled egg and oranges. Better than nothing! There is a smell of Indian food in the hotel lobby but not noticable in the room.

    Romantic hotel tucked away in the mountains. A far better stay than being on the strip of hotels in the valley. The balconies in the rooms offer views of mountains all around. There is a bedroom, living, and small kitchenette. The room and space were clean and it was very quiet.

    Stayed in January 2024

  • Reviewed: 6 January 2024

    8.0
    Got a good deal for stay , would stay again…staff were friendly when got a hold of
    • Leisure trip
    • Couple
    • Deluxe Junior Suite with One Queen Bed, Pet Friendly
    • Stayed 2 nights
    • Submitted via mobile

    Staff took long to get back to us for questions about room; checking in there was no staff ,waited 15 min; very cold when entered room

    Location

    Stayed in December 2023

  • Reviewed: 3 January 2024

    6.0
    Location is excellent, staff was pleasant. Lack of staff.
    • Leisure trip
    • Couple
    • Deluxe Junior Suite, Top Floor (Pet-Friendly)
    • Stayed 1 night
    • Submitted via mobile

    Breakfast is so simple. A Staff was present only at check in time. Sofa bed is broken.

    Location

    Stayed in December 2023

  • Reviewed: 1 January 2024

    8.0
    Kins of okay
    • Leisure trip
    • Family with young children
    • Deluxe Junior Suite, Second Floor (Pet-Friendly)
    • Stayed 2 nights
    • Submitted via mobile

    Cleaner spots, vacuumed carpet and clean couch. And cheaper. Almost $200 a night only for sleeping? Too much

    Poor breakfast, like boiled eggs and small muffins. And coffee

    Stayed in December 2023

  • Reviewed: 29 December 2023

    6.0
    Decently well.
    • Leisure trip
    • People with friends
    • Deluxe Junior Suite with One Queen Bed, Pet Friendly
    • Stayed 1 night
    • Submitted via mobile

    No staff anywhere. My phone was broken in my room. Rooms pilot lights weren’t on. Rooms too hot. Doors don’t really work well. 103 door in bathroom broken. Carpet missing in some rooms.

    Nice views. Easy access to things around.

    Stayed in December 2023

  • Reviewed: 26 December 2023

    6.0
    Subpar at best
    • Leisure trip
    • Family with young children
    • Deluxe Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    The view was spectacular, but the windows were filthy. They advertise every room with a fireplace ...no fire place in my room.. wash your dishes, and they provide soap so watered down you couldn't clean dishes properly and the dish cloth was disgusting.no paper towel or anything to wipe up spills.

    The view was spectacular.we had a great shower with plenty of hot water.the beds were ok comfort wise.

    Stayed in December 2023

  • Reviewed: 26 December 2023

    7.0
    Great value
    • Leisure trip
    • Couple
    • Deluxe Junior Suite with One Queen Bed, Pet Friendly
    • Stayed 1 night

    The furniture in the seating area was worn and had tears.

    The seating area was lovely

    Stayed in December 2023

  • Reviewed: 19 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Family Suite
    • Stayed 1 night
    • Submitted via mobile

    The free breakfast is not worth it. Eggs were under cooked and just not a great breakfast overall.

    Was nice to stay here, room was good

    Stayed in December 2023

  • Reviewed: 18 December 2023

    8.0
    Awesome place to stay! But eat breakfast somewhere else.
    • Leisure trip
    • Couple
    • Deluxe Junior Suite - Top Floor
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was the worst of our visit! Cold breakfast, nothing hot and very little selection.

    I really like the view, fireplace, and balcony!! Beautiful! It was quaint and cozy! The room warmed up nicely and the bed was very comfortable!!

    Stayed in December 2023

  • Reviewed: 7 December 2023

    6.0
    5/10
    • Leisure trip
    • Couple
    • Deluxe Junior Suite with One Queen Bed, Pet Friendly
    • Stayed 1 night
    • Submitted via mobile

    The whole place is outdated. There was dust in every corner of the room! The living room couch is at end of life and you sink in it. There was an old smell in the carpet! The heat thermostat is not adjustable and we find it very hot overnight and we had to open the window!

    Cold breakfast included boiled eggs, muffins,oranges and granola bars. Breakfast was set up in the lobby .

    Stayed in December 2023

  • Reviewed: 30 November 2023

    7.0
    It was in a beautiful location
    • Leisure trip
    • Couple
    • Deluxe Junior Suite - Second Floor, No Pets
    • Stayed 2 nights
    • Submitted via mobile

    Continental breakfast was poor quality, our room wasn’t the cleanest and fireplace was broken.

    The architecture over looking radium

    Stayed in November 2023

  • Reviewed: 27 November 2023

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    There was no one present during our entire stay at the reception. Breakfast was pathetic.

    Breakfast was pathetic. Location was very noce.

    Stayed in November 2023

Showing 1 – 25

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