5068 Centre Street, L2G 3N9 Niagara Falls, Canada
#16 of 81 hotels in Niagara Falls
Guests' ChoiceBased on 4217 hotel reviews
7.9Cleanliness
8.3
Comfort
8.3
Location
9.0
Facilities
7.9
Staff
8.7
Value for money
8.1
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 May 2024
Roberta
CanadaLittle outdated
Good location
Stayed in April 2024
Reviewed: 26 May 2024
Hoa
CanadaGood
Stayed in May 2024
Reviewed: 25 May 2024
Nawaid
CanadaThe property was clean and the location was good.
Stayed in May 2024
Reviewed: 25 May 2024
Chantal
CanadaPaying for parking $17.99 +'tax per day when u r already paying for the room. Ridiculous!
Close to all amenities!
Stayed in April 2024
Reviewed: 21 May 2024
Suk
Hong Kongdusty, unpleasant smell whenever you come back even air conditioning is on. poor sound -proof. annoying next door, still scream and sing late at the mid night.
warm welcome and helpful team
Stayed in May 2024
Reviewed: 21 May 2024
Archy
CanadaJust my main concern is the washroom sink is a bit clogged just make sure they are easily to use,which we just use the faucet tub to wash hands and brush teeth coz we dont want disturbance while staying there that’s why we did not complain about it, And please make sure the tubs were cleaned properly especially the bottom tub on the jacuzzi as well. But we are comfortable staying there. Thank you
I like its quiet good friendly stuff
Stayed in May 2024
Reviewed: 21 May 2024
Cathi
CanadaNo complaints Everything was as we expected it to be.
The location was perfect, and close to everything. Room was clean, bed was comfy and the jacuzzi tub was great!! We will stay here again, when we return to the Falls😀
Stayed in May 2024
Reviewed: 20 May 2024
Paterno
CanadaSorry I woke up around 11 i don't know what breakfast serve about the location very good accessible the hotel is nice and staff approachable
Stayed in May 2024
Reviewed: 16 May 2024
Riley
CanadaThe beds were horrible!
Stayed in May 2024
Reviewed: 13 May 2024
Jawad
CanadaNa
Good access to the Main Street and walking distance from the falls
Stayed in May 2024
Reviewed: 10 May 2024
Lucian
United KingdomA bit old property by the looks of it but the room was clean and spacious and with a good range of facilities. The location is not bad as well, around 15/20 min walk to the falls. Please take in account that you ll have to pay separate if you want to use the hotel s parking lot
Stayed in May 2024
Reviewed: 9 May 2024
Mohammad
CanadaThe air conditioning was not so effective.
The view from the room was really nice as per the location, Rooms were really nice and ride Beds were comfortable and relaxing.
Stayed in May 2024
Reviewed: 8 May 2024
Daniel
CanadaNot enough channels on TV.
Stayed in May 2024
Reviewed: 8 May 2024
Sharon
CanadaRooms are dated. Stale smell in room, thin walls, carpets felt a bit damp.. Parking was $17/day during off season. TIP: there were alot of private parking options steps away for $5/24hrs.
Location is perfect! Walkng distance to all major attractions, US boarder and Falls. Staff were friendly and always ready to help. Beds were clean, TVS were Netflix and Prime friendly. Teenagers enjoyed the pool.
Stayed in May 2024
Reviewed: 7 May 2024
Hank
Canadalike location
Stayed in May 2024
Reviewed: 4 May 2024
Dawn
CanadaThe pull-out couch was so uncomfortable we could not sleep on it and as a result my husband slept on the floor both nights. The mattress was so worn it felt like you were sleeping directly on the metal and it was very hard and noisy.
It was so close to the Falls which is great with young children. Pool was great also and room was a good size.
Stayed in May 2024
Reviewed: 2 May 2024
Dannah
CanadaThe coffee machine looks like it hasn’t been cleaned for a long time. I was not able to drink their complimentary coffee due to the dirty coffee machine.
The location is very convenient and walkable to the sites like Clifton Hill and Niagara Falls.
Stayed in April 2024
Reviewed: 1 May 2024
Linda
CanadaThe pool could have been warmer
Stayed in April 2024
Reviewed: 30 April 2024
Thanh
AustraliaNo
Great location
Stayed in April 2024
Reviewed: 28 April 2024
Shani
CanadaEverything was excellent. Great location, very clean, and a comfortable stay
Stayed in April 2024
Reviewed: 25 April 2024
Kautesk
CanadaThe location and the cleanliness
Stayed in April 2024
Reviewed: 24 April 2024
Lydia
CanadaOne of the door keys didn't work. The bathroom sink slowly draining the water.
Room was spacious and clean. Staff were professional and friendly Breakfast was good.
Stayed in April 2024
Reviewed: 20 April 2024
Wendy
CanadaThe Television channel was so complicated
Very close to aminities
Stayed in April 2024
Reviewed: 16 April 2024
Kerry10
CanadaBed was quite hard.I was worried about my car being broken into. Signs everywhere not to leave anything in car, hotel waived responsibility. Didn't give that warm and cozy feeling.
Closeness to everything, shower pressure was amazing, price was reasonable, good pillow selection, prompt handyman help when needed.
Stayed in April 2024
Centennial, USA
Évian-les-Bains, France
Cordele, USA
Kollam, India
Timsbury, UK
Edinburgh, UK
Breskens, Netherlands
Saint Malo, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content