1038 Canada Place Way, V6C 0B9 Vancouver, Canada
#8 of 72 hotels in Vancouver
Guests' ChoiceBased on 496 hotel reviews
9.0Cleanliness
9.4
Comfort
9.6
Location
9.6
Facilities
9.2
Staff
9.2
Value for money
8.0
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End of dialog contentReviewed: 11 May 2023
Anthony
AustraliaWhen check in is late - ie 1500 - it's a drag when they run it out right to the edge, ie my room was finally ready right on 1500. It's expensive, the room and the bar etc, so much so I went across the road for a glass of wine.
I wanted to be near to the Harbour Air floatplane terminal. It certainly was,
Stayed in May 2023
Reviewed: 8 May 2023
Elizabeth
United StatesLobby lounge takes up all of lobby seating. Kids aren’t allowed after 10, which is understandable. When traveling from different time zones, we enjoy having somewhere other than the room to play cards.
Location and room were great, staff were very friendly and accommodating. Heated pool was a bonus. Lobby lounge is a great atmosphere, and fun place to relax and enjoy live music and great drinks.
Stayed in May 2023
Reviewed: 7 May 2023
Jeanette
CanadaThis was the best accessible room we have had in Vancouver.
Stayed in May 2023
Reviewed: 5 May 2023
Allison
CanadaThe pool was closed :(
The service was amazing, I felt welcomed right away. The staff knew my name and brought me welcome chocolates. The cleaning staff was also amazing - even filling my ice up each night!
Stayed in May 2023
Reviewed: 3 May 2023
Amanda
CanadaEasy access to the seawall for running & walking, minutes from downtown shopping & close to great restaurants. I love staying here!
Stayed in May 2023
Reviewed: 20 April 2023
Lana
CanadaThe pillows
This hotel is high end, smells amazing and has Belarus’s bathrooms. Turn down service and welcome chocolates were a treat! My only complaint would be they use feather pillows which aren’t very comfortable and flatten out. Everything else was top notch including the lobby and bar area. We will definitely be back!
Stayed in April 2023
Reviewed: 18 April 2023
Chelsea
CanadaI came over on the harbour air seaplane and it couldn’t have been any closer and convenient. It was such an incredible stay, with everything exceeding expectations. Will be absolutely be staying again!
Stayed in April 2023
Reviewed: 11 April 2023
Laura
Australiagets a little busy in the lobby due to the popular bar
Our mountain view room was amazing. PAC Rim location also makes it very weary to get get around and the car service is very helpful
Stayed in March 2023
Reviewed: 3 April 2023
Graham
AustraliaRestaurant was closed for reno
Super comfy beds, it is a great location to walk to city shops and restaurants. The food was great.
Stayed in January 2023
Reviewed: 27 March 2023
Philippe
Francenothing, or maybe the wait to get the room at check in. we had to wait like 45 min before to get the key fob….. but we finally had a $100 to spend in food and drinks as an apology from the front desk… so we had a blast overall !
we were in a Corner suite Fairmont gold, absolutely gorgeous room, dramatic views of the bay, downtown and the pool , a lot of room in this luxury suite for a family of 4. the complementary breakfast at the 20th floor + all day food and drinks icluded in the rate is really worth it ! we’ll be back for sure if we would have to heads again in Vancouver !!
Stayed in March 2023
Reviewed: 23 March 2023
Jose
United StatesNothing I can remember
Everything was spectacular
Stayed in March 2023
Reviewed: 19 March 2023
Sukhidesh
IndiaLocation n staff is amazing
Stayed in March 2023
Reviewed: 19 March 2023
Sukhidesh
IndiaLocation is amazing views and hospitality of staff very supportive nice
Stayed in March 2023
Reviewed: 3 March 2023
Nadia
United StatesWe did not get housekeeping service.
Location and the use of a hotel car to make short trips
Stayed in February 2023
Reviewed: 27 February 2023
Peter
United Statesaltho still cool, some of the tech in the room is little outdated. TV in bathroom didn’t work, tablet couldn’t play music or support online checkout. Pool was a little chilly against the chilly winter nights.
Lobby, cocktails, breakfast, rooms, style, views, staff, location
Stayed in February 2023
Reviewed: 24 February 2023
Yogendra
United StatesThe cleanliness/location/room in general
Stayed in February 2023
Reviewed: 18 January 2023
Rebecca
Australianothing
delightful
Stayed in January 2023
Reviewed: 19 December 2022
Jan
Canadawe had a really nice view and the staff was exceptionally friendly with small touches that really makes them standout.
Stayed in December 2022
Reviewed: 19 December 2022
David
Canadaextremely expensive for everything especially in room dining.
stunning location and facility. Never disappoints.l
Stayed in December 2022
Reviewed: 4 December 2022
Gianluigi
Canadanothing
great
Stayed in December 2022
Reviewed: 1 December 2022
Jurijs
United Statesfantastic location and quality of service
Stayed in November 2022
Reviewed: 20 November 2022
Michelle
United Statestoo expensive eating options
it was very clean, top of the line and the staff was wonderful
Stayed in November 2022
Reviewed: 8 November 2022
Rianne
Canadathe staff were rude in leaving the hotel
it has a great view
Stayed in November 2022
Reviewed: 25 October 2022
Connie
United StatesCoffee maker toooooo loud. Resturant VERY noisy!!!! Fridge would have been useful.
View was WONDERFUL!!! Staff unusually supportive & professional!!!
Stayed in October 2022
Reviewed: 23 October 2022
Jared
CanadaThe room price on booking.com was different from what was actually charged per day for the roo .
Very clean Comfortable bed Beautiful spa like bathroom Friendly staff
Stayed in October 2022
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