300 King Street, N6B 1S2 London, Canada
#17 of 28 hotels in London
Guests' ChoiceBased on 662 hotel reviews
7.2Cleanliness
7.8
Comfort
7.8
Location
7.7
Facilities
7.4
Staff
8.3
Value for money
6.9
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End of dialog contentReviewed: 5 May 2024
Sju
CanadaNoise from train in the middle of the night, I was not sleeping half of the night.
Room overall was ok, clean, reception staff was helpful.
Stayed in May 2024
Reviewed: 13 April 2024
Bev
CanadaCorridors were not as clean or well kept for that brand hotel. Key cards never worked for outside doors or parking lot, had front desk re-boot cards at least 4 times and still never worked. So many homeless people in this location, questionable security, and we had the fire alarm go off at 10pm and had to evacuate our rooms... sketchy. I know hotel is not responsible for the homeless, but at least put a doorman on to assist guests( especially if your card key isnt working)and keep non guests off property .
Location was central, but there are so many homeless people in the downtown core, it didn't feel safe walking to the outside parking at night. Rooms were well appointed, and beds were comfortable, asked for extra pillows which they brought right away.
Stayed in March 2024
Reviewed: 16 March 2024
Keaton
CanadaBathrooms are very outdated in the rooms. There is signs about there being a sauna, but when we asked they said the Sauna was removed a while ago 🙁
Beds were comfy. Staff was very friendly
Stayed in March 2024
Reviewed: 20 February 2024
Jordyn
CanadaProperty was very clean and felt safe.
Stayed in February 2024
Reviewed: 12 February 2024
Alexa
CanadaThe King deluxe room had some issues. The bathroom had bad plumbing in the sink and the coffee maker did not work at all.
Amazing staff. Very friendly and helpful.
Stayed in February 2024
Reviewed: 14 January 2024
Kenan
CanadaProperty is undergoing massive renovation so construction noise can disrupt your stay. Hotel is very old and bed is too soft
Staff and service is great
Stayed in January 2024
Reviewed: 24 October 2023
Vicki
CanadaPay for parking Phone did not ring in room
Clean & comfy
Stayed in October 2023
Reviewed: 24 October 2023
Sarah
CanadaVery expensive for one night
Perfect location for the concert
Stayed in October 2023
Reviewed: 24 October 2023
David
AustriaBuffet not all the time, separat ordert takes a long time and isnt the same. price for two nights up to 500CAD
Rooms Gym and lokation is nice
Stayed in September 2023
Reviewed: 22 October 2023
Anders
DenmarkBuilding was worn
Location and staff
Stayed in October 2023
Reviewed: 21 October 2023
Krystal
CanadaWas close to the concert venue. Convenient bistro in the the building.
Stayed in October 2023
Reviewed: 21 October 2023
Tristan
CanadaSomeone gained access to my room on the final day of my stay.
Clean rooms and friendly staff
Stayed in October 2023
Reviewed: 21 October 2023
Cheryl
CanadaSmell of room strong musty odour
Pool location
Stayed in October 2023
Reviewed: 13 October 2023
Juliana
CanadaBeds were too soft and small.
Great amenities, rooms clean, staff very friendly.
Stayed in October 2023
Reviewed: 10 October 2023
Sheriff
CanadaClean and affordable.Would stay again.
Stayed in October 2023
Reviewed: 2 October 2023
Brandon
CanadaDrove around the parking garage for 20 mins and could not find a single space. Had to park in a lot that was a 10 minute walk away.
Reception staff were super efficient and friendly. Good location.
Stayed in July 2023
Reviewed: 21 September 2023
Connie
CanadaPool needed to be updated as there was black marks and looked ĺike moldy and the tiles were all chipped. The breakfast that was included, front desk didn't inform myself and wasn't given a coupon to give to the Restaurant waitress who had to contact front desk staff several times for other customers as long as myself.
Room was nice, housekeeping staff were helpful, front desk staff were helpful but forget to give coupon for breakfast.
Stayed in August 2023
Reviewed: 17 September 2023
Laurent
CanadaI noticed that restaurant seats were not cleaned after previous guests had dined and table settings were absent and sometimes incomplete upon being led to my table. Further the lobby seating ottoman had not been vacuumed and crumbs were apparent on the blue velvet. Otherwise staff were polite and courteous.
The room was clean and neat. Towels were good, shower good, shower curtain clean.
Stayed in September 2023
Reviewed: 5 September 2023
Keith
CanadaArea was under construction
Downtown
Stayed in August 2023
Reviewed: 1 September 2023
Gill
United KingdomLovely place, although a little tired looking .
Stayed in August 2023
Reviewed: 23 August 2023
Wilson
United StatesThe hotel looks a little run down. There are some obvious maintenance that is not done. The parking lot is too small for the size of the hotel. The location is unfortunately right near a sizable homeless population, which makes safety a concern.
I liked the fitness room. All of the equipment was functional and I really like the Peloton bike and free weights. The breakfast was good and convenient and it is nice to have a decent restaurant for dinner, especially when arriving late in the day. The rooms are also nice and clean and the staff was very helpful and friendly.
Stayed in July 2023
Reviewed: 23 August 2023
Jennifer
CanadaI was a bit surprised that it was a bit more outdated than I had hoped. It was suppose to be one of the best hotels in London from reviews. The parking garage also was being held up with big poles which made me very uneasy about parking my car there. It was not a bad stay but probably won’t stay again. I also had to pay for parking which I fee should have been included in the price!
It was clean
Stayed in August 2023
Reviewed: 23 August 2023
Jenn
CanadaThe room we had, there was only 1 pillow per person
Clean and updated
Stayed in August 2023
Reviewed: 9 August 2023
Alan
SpainThere was a lot of roadworks outside of the hotel.Sadly London has a big homeless problem and the town itself has an air of decay with many shops closed.
The hotel was fine, staff were friendly and helpful and the room although dated had a comfortable bed and the room was clean and well equipped .The swimming pool was an added bonus
Stayed in July 2023
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