Beside police station, so it was safe, but heard sirens multiple times throughout the night. Bathroom very small.

Clean and breakfast was pretty good. They did run out of some juice.

Stayed in May 2024

The toilets were very low to the ground, and the shower doors kept sliding open. However, these are not deal breakers at all and overall we were very satisfied.

Room & hotel overall was very clean. It smelled fresh and clean - which is refreshing for hotels as they tend to get musty. The location was great and safe - right off the highway and beside a police station. The staff were kind and helpful. Overall we were very pleased and will definitely come back when we have additional treatments for our daughter.

Stayed in May 2024

There was blood drops on the wall of the shower when we arrived

Comfortable and friendly staff

Stayed in May 2024

Deposit with credit card

Cleanliness and staff

Stayed in May 2024

Nothing

Cleaning, calm . Breakfast . Facilities everything

Stayed in April 2024

Breakfast food options ran out 1 hour or so before breakfast time was over.

Breakfast food ran out before time, but otherwise good. We loved the room/bed...very comfy!

Stayed in April 2024

The perfume smell in the lobby was very overwhelming and gave me an instant headache. I was able to control the headache with medication. Don't understand why so much?????

Clean , friendly.

Stayed in April 2024

Nothing

Everything was as described. Good facilities and breakfast.

Stayed in April 2024

breakfast, room

Stayed in April 2024

The pet friendly environment is not something I would recommend. It's just unhygienic to have these creatures in a hotel room. Animals belong outside, not in hotel beds or rooms. We had a leaking ceiling from the room above our shower, and water came pouring through the exhaust. It happened after 11 pm in the evening. I reported it, but the lady at the front desk said she would get back to me and never did. Only the next morning, when I went down to speak to the manager, did the new girl from the morning shift confirm that they should have moved me after the incident. The manager Ken didn't apologize. He just gave the front desk lady instruction to move me. I think they could have handled the situation better. No assistance was offered to move me either. Ken, the manager, seems to be a nice guy. He knows his job well, but he hardly ever smiles and is not very approachable. He just looks very stressed all the time. Maybe give the guy a few days off to recharge.

The ladies at the front desk are very helpful and friendly. Especially Tamara, Irene, and the other Asian girl with the glasses. The hotel is located 850m from two shopping malls and eateries and on the TTC routes. The rooms are not huge but have everything you need in the very wel thought out space provided. The beds are comfortable, and the cleaning staff are attentive to your needs. Susan was very helpful and friendly and looked after us so well. The breakfast is amazing with so many items to choose from. The kitchen staff is on the ball, and breakfast each morning was a highlight. The in-house laundromat is very handy for our long stay, and the gym, which is not that big, was well equipped. The free coffee station all day long is very comforting and convenient. My boy enjoyed the computer station. This hotel is not very big, but packs a great punch, with everything you need under 1 roof. The complimentary shaving cream, razors, toothbrush, and necessities you might have forgotten were so thoughtful. This hotel offers more than most 4-star hotels offer. It was a great stay and we felt very comfortable here. Thank you for taking care of us

Stayed in April 2024

The trash cans in the room are small. They clean the rooms every other day and they won’t clean the room outside that.

It smells good and the breakfast was great too.

Stayed in April 2024

Check in guy was slow as could be

Food and comfort was fantastic

Stayed in April 2024

How low the toilet was and too close to toilet paper holder especially for a bigger person.

Loved the blackout blind, the newness and cleanliness of the whole hotel.

Stayed in April 2024

The check-in process was way too slow. It took nearly 30 minutes for us to get checked in because the man on duty checking us in was in absolutely no rush, despite it being very late and us wanting to get to the room as possible and check in. His appearance was also very unprofessional (huge hole in his sweater, ripped sleeves, dirty jacket), and he seemed rude and completely disinterested in having us as guests at the property. We believe his name was Jim. For a moment we even thought that he wasn't an actual staff member of the hotel.

WiFi was good. Room was clean and comfortable. Easy to find parking. Breakfast was good. Sound insulation was fine.

Stayed in April 2024

none

room is clean

Stayed in April 2024

Sofa bed,

Location, breakfast Really clean

Stayed in March 2024

I liked everything.

Friendly, professional, helpful staff. Clean, safe feeling, comfortable room. Convenient to the highway and large parking lot on site.

Stayed in March 2024

breakfast, check out efficient

Stayed in February 2024

Gym missing elements (towels), breakfast was cold (eggs)

Proximity to visit.

Stayed in March 2024

Excellent. We love the free breakfast.

Stayed in March 2024

Breakfast, bed and pillows, pool

Stayed in March 2024

As a solo woman business traveller, it is safe, clean. Nice room. Courteous staff. Good value for the area.

Stayed in March 2024

stayed in the hotel only for 5 hours due top work

Stayed in December 2023

My toilet in room 607 ran most of the night. We had to remove the lid and reach inside the back of the toilet to get it to flush and to stop running. Kinda gross, it did wake me up a few times.. I did report this to the girl at check out.

The bed was comfortable. The room was nice and clean. Friendly staff

Stayed in January 2024