5339 Murray Street, L2G 2J3 Niagara Falls, Canada
#28 of 81 hotels in Niagara Falls
Guests' ChoiceBased on 1407 hotel reviews
7.6Cleanliness
8.0
Comfort
8.0
Location
8.9
Facilities
7.6
Staff
8.2
Value for money
7.6
Free WiFi
7.4
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End of dialog contentReviewed: 28 May 2024
Jeffrey
United StatesEverything was excellent enjoyable and I do it again
Stayed in May 2024
Reviewed: 27 May 2024
Ary
CanadaClean, comfortable, good location and friendly staff.
Stayed in May 2024
Reviewed: 24 May 2024
Dhara
United StatesIt was a good stay, very close to falls. Only problem we had that room was very noisy. We could hear elevator sound.
Stayed in May 2024
Reviewed: 20 May 2024
Michelle
United KingdomFrom the photos it looked like the restaurant was overlooking the falls. This was not the case you are up the hill from the falls & the restaurant looks out over the road. From what we could make out you could book to go in the skylon tower restaurant next to the hotel for views down to the falls. We had a room with a door that adjoined another room & you could hear every word from the family in the other room. Couldn’t get the sauna working either in the pool area. Did ask when we finished & reception said sorry
Comfortable beds, clean & tidy, good hot tub & pool
Stayed in May 2024
Reviewed: 20 May 2024
Onyema
IrelandNothing really
Hearty!
Stayed in May 2024
Reviewed: 15 May 2024
Steele
CanadaHallway smelled like smoke which made its way to the room.
Unique, good location, friendly staff.
Stayed in May 2024
Reviewed: 14 May 2024
Yuliya
CanadaIt was a leisure stay. I am glad I selected this hotel, great location, clean room, comfortable sleep. coffee machine, small fridge and additional sink are a big plus in the room. recommend for stay
Stayed in May 2024
Reviewed: 7 May 2024
Harjit
CanadaNot at all
All ok.
Stayed in May 2024
Reviewed: 6 May 2024
Hertz
United StatesI had ordered two queens and got one king.
We could barley see the falls that was nice.
Stayed in April 2024
Reviewed: 5 May 2024
Julia
United KingdomHad to complain about mildew specks on sheets. Staff were quick at sorting and gave us a discount
Good location
Stayed in May 2024
Reviewed: 29 April 2024
Buysse
FranceVery bad sound proofing with the room nextdoor, I could hear them just like if they were in my room.
Very clean, very good bed, spacious, bright with large windows.
Stayed in April 2024
Reviewed: 23 April 2024
Jakob
CanadaThe rooms are not soundproof so you can hear everyone next to you and above you, wall outlets for plugs took much longer to charge devices. Bringing a portable charger is a good idea. Wifi was very slow and used data for most of the time in the room.
Clean room, easy to access, nice balcony, close to all the major attractions, comfortable beds.
Stayed in February 2024
Reviewed: 18 April 2024
Brad
CanadaPool closes so early
Stayed in April 2024
Reviewed: 11 April 2024
Diane
United StatesThere were no downsides to the property
Location
Stayed in April 2024
Reviewed: 7 April 2024
Mh
SwitzerlandBreakfast was not very delicious and the juice had to be paid extra.
Stayed in March 2024
Reviewed: 6 April 2024
Terrie
CanadaOur room was right by the rear entrance and elevator so it was a little noisy.
The room was large and clean. The bed was very comfortable. It was a great location, within walking distance of all the places we were going to. Parking was free and easy to get to. Check in and out was seamless.
Stayed in March 2024
Reviewed: 4 April 2024
Diane
CanadaThe staff were accommodating
Stayed in March 2024
Reviewed: 3 April 2024
Neil
CanadaWas not able to borrow a wheelchair.
Room is comfortable. Breakfast choices and services are great!
Stayed in April 2024
Reviewed: 29 March 2024
Lisa
CanadaMore towels in the room! Better choice of tv shows
We didn’t receive breakfast
Stayed in March 2024
Reviewed: 29 March 2024
Shubendu
CanadaIt's was good enough, nothing not worthy. Thank you Bye ak
Stayed in March 2024
Reviewed: 20 March 2024
Taboclaon
CanadaSchedule for the pool
Place close to the falls
Stayed in February 2024
Reviewed: 18 March 2024
James
CanadaNoisy between rooms ... mattresses near end of life with sag
Stayed in March 2024
Reviewed: 17 March 2024
Emily
CanadaThe pool didn’t open until 10:30 which kind of ruined our morning plans. Our kids really wanted to swim but that’s a long time to wait around in the morning before swimming. We ended up having breakfast while we waited but still had an hour more to wait. I suggest opening it earlier for families and others who want to use the pool and sauna at the beginning of their day. We probably would have been able to check out earlier if the pool was open earlier too Also it would be helpful to have a list in the lobby of what local services are closed. We walked all the way to the rail tram and it was closed
Loved the free parking we loved our breakfast that was included with the package We got. the location was great. The staff was great.
Stayed in March 2024
Reviewed: 14 March 2024
Johnson
CanadaAn improvement that could be made is to consider including breakfast in the package and providing easier access to food-warming facilities on the first floor.
Although I didn't have breakfast at the Holiday Inn, I must say the guy at the desk was so friendly and nice! He even gave me vouchers for the Skylon to enjoy the view of the falls, which turned out to be an excellent experience.
Stayed in March 2024
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