You need reservations to eat in their restaurant. We had to dine somewhere else. You can sit at the bar for a cocktail.

The coffee shop and clean restrooms on the main floor. Parking was good. You are 5 minutes from the ferry. You are walking distance from everything downtown, and they have a walking trail behind the hotel with a view of the water.

Stayed in May 2024

Snack selection was poor and expensive for what is available. You should post, and or, let guest’s know about height restrictions on your secure parking lot.

Awesome staff and location.

Stayed in April 2024

The curtains were old (holes in them) and the view was more of the neighbouring building (apartments) than the ocean, which is what was promised.

The spacious room, the decor, the lovely bathroom, the quality of the in-room coffee. They checked us in early which was lovely and the room service staff was charming and delightful.

Stayed in May 2024

rooms could have been a little larger for the price

Location was good, walkable to most locations that visitors would want to see in the Inner Harbour

Stayed in May 2024

My only unmet desire was for there to be laundry facilities on site as we had been tavelling around the island for 2 weeks. Dry cleaning was too expensive for our needs.

Location was awesome! Our family of four walked to shops and restaurants easily.

Stayed in April 2024

The view of our room could have been better or it should be better described. We had a view on a part of the harbour, but it was not what we expected.

The hotel is located at the Inner Harbour of Victoria. We could easily reach all the attractions of Victoria by foot. The personnel of the hotel was very friendly at any time and we found our room and the hotel itself very clean.

Stayed in April 2024

Room service Food very expensive .

The view!

Stayed in January 2024

Outdated bathroom

The beds were really comfortable, easy to walk to downtown Victoria

Stayed in January 2024

The coffee machine s coffee is not warm enough At least give a bottle water free per guest Maybe a microwave

Stayed in January 2024

They should have given us best available room instead of us having to look at a few.

View

Stayed in January 2024

It was a little confusing getting to the room as the door numbers seemed to jump into a different hall. And the bathroom, more specifically the shower, didn't have the best lighting. But it was a very enjoyable experience so those pale in comparison to everything else.

The room was excellent, great view and lots of space. The venue was very nice and the staff amazing. When my bank was having issues they were very kind and patient while they helped me resolve it.

Stayed in January 2024

N/a

Great bathroom and location

Stayed in November 2023

Location is good.

Stayed in December 2023

So happy they are dog friendly but it would be even better if we could go to ‘happy hour’ with our wee dog at our feet.

Beautifully appointed room. Comfortable bed, lovely view of Victoria harbour

Stayed in December 2023

Booking.com rate was $30 more than front desk rate, will call hotel first next time Hotel was pet friendly though pet room was bit rough compared to others. Overall great location to walk to downtown. Staff very nice. Parking was good.

Stayed in November 2023

Gorgeous view, clean rooms, caring staff. We traveled with the dog and hotel even supplied us with little treat , poop bags, bowls and dog mat in the room! Wonderful!

Stayed in November 2023

Wish there was a binder in room showing what was in the hotel and where things were located like the Ice machine etc.

Location was great being next to Ferry terminal. Room was tidy and clean.

Stayed in October 2023

balcony could have bigger

breakfast,dinner sunshine

Stayed in September 2023

The only slight issue arose at breakfast when we were told we couldn’t use our own tea bags - this decision was subsequently changed.

Room was clean, spacious and had a great view across the harbour. W were on the ground floor so privacy could have been slightly better as we were adjacent to the harbour walkway but this wasn’t too much of an issue.

Stayed in September 2023

one day our room was not made up.

location brilliant. wonderful helpful staff. our corner room (201) had 2 side windows offering superb views over the harbour. loved it.

Stayed in September 2023

We had the last room in the wing which we could only see partial view. No coffee table provided and we requested one, no show. My friend's room has a coffee table. The pool is small. Little disappointed about these two issues.

Stayed in August 2023

It is located in a stellar part of the city and affords access to a very nice waterside park. The staff was very nice and incredibly helpful. They even brought a dog bed for our pooch. The only knock we have is that the restaurant is not dog friendly, despite the presence of an outside patio. Other than that it was a delightful stay.

Stayed in September 2023

The view Quiet neiborhood

Stayed in July 2023

The room had a great view and it was situated in an area that was perfect for someone who didn't have a car for the trip.

Stayed in August 2023