1396 Grand Lake Road, B1M 1A1 Sydney, Canada
#3 of 9 hotels in Sydney
Guests' ChoiceBased on 121 hotel reviews
8.4Cleanliness
9.3
Comfort
8.9
Location
8.8
Facilities
8.5
Staff
9.3
Value for money
8.6
Free WiFi
8.8
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End of dialog contentReviewed: 30 April 2024
Parks
CanadaThe TV remotes were confusing and we were not able to figure them out. It wasn't that important to us or we would have asked for help; I'm sure we would have been helped!
We had a great stay at Jacque Cartier Motel. The room was very clean and comfortable and we got a bag of extras on arrival including treats and coffee. We were there for a soccer tournament at the university campus and the location was perfect - just around the corner - but also very close to town. The proprietor was great about adjusting our check out time to match our game schedule.
Stayed in April 2024
Reviewed: 29 August 2023
Irving
CanadaNothing.
Staff was excellent could not have been better. Very quiet and peaceful. Got a very good nights sleep. Pillows were a pleasant surprise. ( comfortable )
Stayed in August 2023
Reviewed: 22 August 2023
Kristin
Canadathe bathtub was just a bit old and could be replaced, but otherwise everything was great
The woman at the front desk made our stay really great! she was very helpful and super kind. The room was very clean and comfortable and was overall really great.
Stayed in August 2023
Reviewed: 12 August 2023
Gatin
CanadaNo wifi or AC but it wasn't really a problem when we were there. Kinna pricy but then everything in that area is insanely out of control and expensive. This was actually a value compared to other motels we stayed at.
Excellent overall. On-site owner-operators were very friendly, accommodating, and helpful. The whole site was pleasant and attractive, clean and comfortable.
Stayed in August 2023
Reviewed: 7 August 2023
Lynn
CanadaBath tub too low hard to get out of for someone with arthritis. Shower ok in bathtub but I like baths. Bed somewhat comfortable I could have used an extra blanket. Bed, toilet too low to sit on for an older person & hard to get up from with arthritic knees.
Cleanliness, very nice management & gave me extra sweets. Had a fridge, coffee & tea setup with ice brought in by management to room. Nice bathroom & pretty bedroom with 2 beds.
Stayed in August 2023
Reviewed: 2 August 2023
Janet
CanadaAdd coffee maker , and air conditioner
No breakfast. Not even a coffee maker
Stayed in August 2023
Reviewed: 18 July 2023
Theresa
United StatesWe got there later than expected, after their closing time. But, when we called, they said they'd leave the keys in the room doors for us. We were so grateful for their flexibility!
Stayed in July 2023
Reviewed: 1 July 2023
Lynn
CanadaNo Air Condition
The quaint room and access to the beautiful yard.
Stayed in June 2023
Reviewed: 22 October 2022
Claudia
CanadaAt check-in, she gave us bottled water and packaged croissants. She was very kind and told us to contact her if we needed anything. We booked a room with kitchenette which had everything we needed.
Stayed in October 2022
Reviewed: 17 October 2022
Amos
IsraelNothing
All
Stayed in October 2022
Reviewed: 27 September 2022
Julie
CanadaIt was a very busy highway that you had to be very careful to get out on to.
We were welcomed with a couple of chocolate croissants. Everything was spotless. Close to Sydney downtown. Motel owners are a Russian couple and very friendly. She offered us a cup of coffee just before we left. Had a laundry.
Stayed in August 2022
Reviewed: 5 September 2022
Cutypatuty66
CanadaI would like for the price to be more economical per night.
The friendly service and the cleanliness of the room. Very comfortable.
Stayed in September 2022
Reviewed: 29 August 2022
Josée
CanadaThé hosts of this motel were very friendly and helpfull with my husband and i: they offered accommodations for stroring our bicycles In there garage, and most of all , they dried our camping equipement ( We were cougth In a big shower and our tent was sock), while we were out doing an activity. Whatever à great surprise! Thank you very much😊
Stayed in August 2022
Reviewed: 29 August 2022
Michael
United Statesa tad noisy with late night check-ins
clean and good value
Stayed in August 2022
Reviewed: 22 August 2022
John
United Kingdomno air on
location cleanliness and staff
Stayed in August 2022
Reviewed: 10 July 2022
Ingrid
AustraliaI did not mind that there are no restaurants or shops in walking distance. What was important for me being close to the airport.
Hosts very accommodating & going out of their way to please. Felt like being at home from home. I would come back any time.
Stayed in July 2022
Reviewed: 28 June 2022
Annie
United StatesThe biggest complaint was the lack of outlets in the room. There was a kettle and fan atop the fridge and desk respectively although neither could be plugged in there! The ONLY spot was in the outlet on the nightstand and there was no space to use both at the same time. The sink was too small to fill the kettle - had to use the tub! having a kettle on the nightstand is inconvenient and dangerous. Why oh why wasn't there an extension cord with extra plugs by the fridge so the kettle and fan could be plugged in? Only one chair by the table to sit down and eat at, etc. Didn't appreciate the owner trying to upsell us on arrival by having us pay for a larger room when the price was already too high for the accommodation in my opinion. Would NOT recommend staying there.
It was quiet. There was a fridge. Mugs and tea bags were handy.
Stayed in June 2022
Reviewed: 22 June 2022
Dr
United StatesBed light to read by would be nice
Super clean, small, but very clean. Owner gave me "goodies" on check in. Then bought us coffee to go in morning. Very nice.
Stayed in June 2022
Reviewed: 12 June 2022
Cheryl
CanadaYou can hear the traffic on the road in the morning (it's very quiet overnight), so bring earplugs if you're a light sleeper and you want to sleep in a bit.
Very clean and comfortable place to stay near Sidney. Good value, comfy bed, and the owners are super kind. I would stay here again.
Stayed in June 2022
Reviewed: 2 June 2022
Ann
CanadaInstructions on how to use the TV and programs.
Everything I needed was there.
Stayed in June 2022
Reviewed: 2 April 2022
Matthew
CanadaThere was no hot breakfast just croissants filled with chocolate
Stayed in April 2022
Reviewed: 16 March 2022
Chaytor
CanadaVery clean, humble but had the amenities needed. Nothing fancy, but practical and clean with very nice owners, who accommodated my every need. Thanks
Stayed in March 2022
Reviewed: 17 February 2022
Matheson
CanadaMicrowave in room', would have been easier, albeit there was one available in Laundry room, time for usage was limited to 8am till 10 or 11pm , NOT ENOUGH TO STOP ME FROM STAYING THERE AGAIN OR TO OTHERS WANTING TO STAY CENTRAL.
Cleanliness, Staff very accommodating know matter what the request, made the stay comfortable and convenient. Would definitely do a STAYCATION AGAIN,as location for myself and Fiancee as we both have AGED PARENTS, IT'S A MIDWAY POINT FOR US HAVING FAMILY IN BOTH GLACE BAY AND SYDNEY.
Stayed in February 2022
Reviewed: 14 October 2021
Phong
CanadaThis is probably the best motel I've stayed in. The motel was renovated a few years ago so it looks very new and pretty, with no weird smoking smell (which many motels have). It has more of a B&B feel, as the owners take care of the property as an extension of their home (on premise). They were super friendly, very hospitable, making sure you have everything you need. During my stay I left the room late at 3pm, returning 3 hours later to find it was cleaned thoroughly. The room was spotless, and had everything I needed for the stay. Though the hotel is located right off a main road, it was super quite and I did not hear cars zooming by night. I'd definitely recommend this place.
Stayed in October 2021
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