3708 St-Denis, Plateau Mont Royal, H2X 3l7 Montréal, Canada
#9 of 134 hotels in Montréal
Guests' ChoiceBased on 362 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.3
Facilities
9.1
Staff
9.5
Value for money
8.7
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 May 2024
Barbara
United StatesNothing
Everything
Stayed in May 2024
Reviewed: 21 May 2024
David
CanadaBeautiful rooms, great bathtub, excellent staff and good location
Stayed in May 2024
Reviewed: 19 May 2024
Aaron
CanadaIt has become popular I assume and the prices have gone up which makes it hard to stay multiple days, but other than that everything was perfect.
The bathroom/ spa tub was awesome. Staff super friendly and helpful. The room had everything you could want including the option to cook your own meal which I will definetly do the next time I go. This is the second time we chose to come to kutuma and will certainly come again.
Stayed in May 2024
Reviewed: 17 May 2024
Melissa
United KingdomIt was spacious and clean and had everything we needed
The location, cleanliness and the staff were very helpful
Stayed in May 2024
Reviewed: 15 May 2024
Vadim
IsraelNot a usual hotel, no lobby at all, check in was possible only at 16:00
Large rooms, good location, nice staff
Stayed in May 2024
Reviewed: 9 May 2024
Emmanuelle
BelgiumLack of electrical plugs in the room and particularly on one side of the bed, none! Smart TV, nice shape but unable to chrome cast
A welcoming staff eager to help, the room with a special design very well furnished, Very comfortable bed and nice bathroom
Stayed in May 2024
Reviewed: 2 May 2024
Elizabeth
CanadaThe shower is not the best
Beautiful decor, amazing food!
Stayed in April 2024
Reviewed: 25 April 2024
Touch
United KingdomGreat location for lots of attractions and restaurants. Very welcoming, friendly, and helpful staff. Very clean
Stayed in April 2024
Reviewed: 23 April 2024
Guillaume
SwitzerlandExtremely friendly and accommodating staff
Stayed in March 2024
Reviewed: 15 April 2024
Carl
United StatesThe staff was exceptional as was the Ethiopian restaurant attached to the hotel.
Stayed in April 2024
Reviewed: 10 April 2024
Katina
CanadaNothing really, it was a great stay. Whatever you needed, staff was happy to arrange.
The staff and service were outstanding in every way. The room was cosy and the small kitchenette very useful. Having a restaurant downstairs was a nice bonus.
Stayed in April 2024
Reviewed: 8 April 2024
Francesco
United StatesA little pricey
Suite with jacuzzi was well put together and very comfortable setting for my wife and I.
Stayed in April 2024
Reviewed: 30 March 2024
Florian
Germany-
Amazing apartment with a super cool Jacuzzi as surprise. Very easily reachable than the metro.
Stayed in March 2024
Reviewed: 18 March 2024
Richard
United StatesConstruction - but fully understand it needs to get done
Beautiful room, had just about everything you need.
Stayed in March 2024
Reviewed: 27 February 2024
Kaitlyn
CanadaThe stairs if you’re older could be hard. After check out I left a few belongings there, it took two emails and about 8 phone calls, and $65 to send a envelope with a box in it for them to send my stuff back 3 weeks later.
Loved this hotel, the staff during our stay were amazing and so friendly! There is underground parking nearby that also has charging. Our room was large, amazing bathroom, gorgeous Africa themed decor! Easy to walk to a lot of nearby restaurants and bars
Stayed in January 2024
Reviewed: 24 February 2024
Rahul
Canadathe building is older, so there were some minor water heating issues as it took time to get to a desired temperature. TV could be upgraded to a newer model.
staff was extremely responsive to our needs and over delivered in most cases. Room was spacious and luxurious. Excellent location situated minutes away from the metro.
Stayed in February 2024
Reviewed: 19 February 2024
Mahan
CanadaMy best experience with any hotel in Canada Very helpful staff and very good location extremely clean and loved the character and design
Stayed in February 2024
Reviewed: 15 February 2024
Andres
United StatesThe room was great, the hosts were amazing!
Stayed in January 2024
Reviewed: 28 January 2024
Joel
United StatesNone
Attention to detail. Cozy and comfortable
Stayed in January 2024
Reviewed: 16 January 2024
Ute
CanadaThe big pillows in bed and the light blankets
Very welcoming and friendly staff
Stayed in January 2024
Reviewed: 15 January 2024
Boualem
CanadaClean room, good location and the most important amazing service.
Stayed in January 2024
Reviewed: 5 January 2024
Andrea
United StatesNothing it was all great
Comfortable, great staff, amazing food at the Blue Nile, and perfect location!
Stayed in January 2024
Reviewed: 5 January 2024
Anna
ItalyNothing in particular.
Comfortable big room with kitchenette, coffee, water, and tea in the room. Good position in rue saint Denis.
Stayed in October 2023
Reviewed: 3 January 2024
Brooks
United StatesFantastic location and a great room.
Stayed in January 2024
Cabourg, France
Giritale, Sri Lanka
Korenica, Croatia
Montlingen, Switzerland
Vienna, Austria
San José, Guatemala
Istanbul, Turkey
Puerto Naos, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content