591 Wellington Road South, N6C 4R3 London, Canada
#2 of 28 hotels in London
Guests' ChoiceBased on 724 hotel reviews
8.4Cleanliness
8.9
Comfort
8.8
Location
8.8
Facilities
8.8
Staff
8.9
Value for money
8.0
Free WiFi
8.5
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End of dialog contentReviewed: 29 April 2024
Dustin
CanadaHot tub
Pool
Stayed in April 2024
Reviewed: 28 April 2024
Prophet74656
Canadashower in the room had 2 heads and neither pointed at us when we showered and they couldn't be moved.
pool was amazing, staff was great. Fireplace and tub were wonderful
Stayed in March 2024
Reviewed: 9 April 2024
Danelle
CanadaThe view was horrible. Couldn't be changed. I will not be coming back for a long time for the price you pay to have a horrible view. Pool was nice as always.
the pool
Stayed in April 2024
Reviewed: 30 March 2024
Maya
CanadaDoubt there is much control from the hotel but the pool is so incredibly busy and full all the time.
Clean room
Stayed in March 2024
Reviewed: 20 February 2024
Sharon
CanadaLoud in the morning. lol
There was things going on. Jamaican night
Stayed in February 2024
Reviewed: 6 February 2024
Karen
CanadaNothing to complain about
Great pool and arcade for the kids,staff very friendly, comfortable room and clean. Great spot for a mini vacation. The restaurant was good too.
Stayed in February 2024
Reviewed: 3 February 2024
Michelle
CanadaThere was hair in my bedding and also the sofa pull out was extremely uncomfortable
Pool area seemed clean although didn’t swim
Stayed in January 2024
Reviewed: 2 February 2024
Huang
CanadaNone.
Everything.
Stayed in January 2024
Reviewed: 29 January 2024
Ashley
CanadaRooms a bit dated
The pool was great so kid friendly ! Great experience
Stayed in January 2024
Reviewed: 21 January 2024
Nature
CanadaBreakfast complimentary
Was not offered very disappointed for the 3 nights stay, should have breakfast
Stayed in December 2023
Reviewed: 31 December 2023
Lisa
CanadaI called to see if the pool would be open all day Saturday before booking a second night and was told.yes. When we arrived we found out that it would be closed in the afternoon for a wedding. It ended up being closed long before the wedding (someone threw up -it needed to be cleaned) so it was closed for most of the afternoon.
The pool area is kept VERY clean. The rooms are a decent size and also well-kept. The staff is friendly.
Stayed in December 2023
Reviewed: 30 December 2023
Gabnai
CanadaIt was confusion about the room I have to spend my good time (hours) to straighted up problem.,😞 but other way was good 👍
Stayed in December 2023
Reviewed: 30 December 2023
Ashley
CanadaRoom had no heat only air. Room was damp. Carpet in room always felt like it is wet. And room was a bit smaller than other suites we have stayed in
Pool and slide area was amazing!
Stayed in December 2023
Reviewed: 21 December 2023
Michelle
CanadaOf course we'd love the slide to be running . otherwise , no complaints .
Love the pool area and the patios looking over the pool. My kids have always enjoyed staying here and now as adults enjoyed their stay . This visit was the night before surgery for my son so it kept him preoccupied the night before surgery . Food at Shelly's is good and we love the delivery.
Stayed in December 2023
Reviewed: 12 December 2023
Bailey
CanadaThe TV in the room was very limited on options to watch. It would be nice if there was maybe a Netflix add-on option or something like that. Also, the room is really outdated and old. It was pretty small and there wasn’t really any cute special touches. it was just plain, the air conditioner in the room was quite loud and made noises like you could hear a fan quite loud. And you could only use the slide on the weekend which was part of the reason why we booked and stay there to use a slide and then we couldnt
The pool area with all of the greenery and the fish pond were exceptionally beautiful
Stayed in December 2023
Reviewed: 6 December 2023
Jenny
CanadaThe rooms were very expensive.
We loved the heated pool, and the rooms. The staff was also very friendly.
Stayed in November 2023
Reviewed: 26 November 2023
Leandrws
United StatesToo much noise next to my room.
Swimming pool and area.
Stayed in November 2023
Reviewed: 25 November 2023
Sandra
CanadaNo complaints
Great location to LHSC .
Stayed in November 2023
Reviewed: 25 November 2023
Beckie
CanadaDidn’t like that they held my deposit past 24 hours, I feel that once the room is checked they should release the deposit
Enjoyed the pool and hot tub, and the room with Atrium balcony was very nice
Stayed in November 2023
Reviewed: 8 November 2023
Derrick
CanadaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 8 November 2023
Heidi
CanadaOur room was chilly and seemed like no matter how hard we tried room didnt warm up hallways also cold
Breakfast was excellent large portions and friendly service
Stayed in October 2023
Reviewed: 7 November 2023
Christina
CanadaRooms not even close to what described online.
Rooms not as described online. No photos. Ex. We booked a suite. It was not a suite. It was a room with a fence separating the bed and “living room”. Otherwise, fun space, water features great for kids. Restaurant was pricey but good
Stayed in November 2023
Reviewed: 7 November 2023
Cody
CanadaHowever the room maintenance needs work we went through three rooms until no problems first one smelled like smoke and the other ones were mechanical issues.
We go here all the time and the property is great and we always enjoy our stay.
Stayed in November 2023
Reviewed: 22 October 2023
Jacquie
Canadana
loved the large pool
Stayed in September 2023
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