2396 Labelle, J8E 1T8 Mont-Tremblant, Canada
#9 of 25 hotels in Mont-Tremblant
Guests' ChoiceBased on 277 hotel reviews
8.4Cleanliness
8.6
Comfort
8.7
Location
9.1
Facilities
8.3
Staff
8.7
Value for money
8.0
Free WiFi
7.9
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End of dialog contentReviewed: 6 June 2024
Nicolethib
CanadaPeople would leave their dogs in the rooms and the barking was crazy at times. I was on the ground floor so there were times when I didn't have much privacy.
The views were amazing. Loved the use of the kayaks. The breakfast was delicious.
Stayed in June 2024
Reviewed: 2 June 2024
Susan
CanadaThey never told us the bar and restaurant were closed. It was due to lack of clients. We had breakfast but were expecting to go for bar and dinner.
Pillow are all very high thick. I’m a small person so hard on my neck.
Stayed in May 2024
Reviewed: 27 May 2024
Lynda
CanadaLack of utensils in the kitchenette
The location was great, the staff were very nice
Stayed in May 2024
Reviewed: 22 May 2024
Lucretia
GermanyUnfortunately the sauna didn‘t really work. Also the food is a little pricey.
Great hotel with a good price. We had a wonderful room with two bathrooms and a great view over the lake. There is a beach and you can use boats for free. Also they have a pool and sauna. The staff was very friendly and helped us a lot.
Stayed in May 2024
Reviewed: 21 May 2024
Dana
CanadaI asked for a room with a view, i was on the second floor but got a ground level mini balcony with view to the parking lot. the shower is small and the water flow was minimal I didnt like that the breakfast is not included
the staff is so friendly, bilingual, smiling and helpful. the room is very nice and spacious.
Stayed in May 2024
Reviewed: 9 March 2024
Abdulmaseh
CanadaI booked two days but there was no daily room cleaning.
Room space
Stayed in March 2024
Reviewed: 9 March 2024
Scott
CanadaUnfortunately elevators were broken on arrival. They need to be replaced
Cookies at 4pm are a hit. Pool on site.
Stayed in March 2024
Reviewed: 4 March 2024
Mindy
CanadaBar, lounge, room and food!
Spectacular log structure with beautiful whiskey bar and rest areas.
Stayed in March 2024
Reviewed: 3 March 2024
Sarah
CanadaFitness room was dirty. Non working elevators.
The wood cabin in the wilderness ambiance with the open fireplace.
Stayed in January 2024
Reviewed: 24 February 2024
Rahul
United StatesStaff at the restaurant was rude. Elevator was closed at odd hours.
Location was great. Pool was nice.
Stayed in February 2024
Reviewed: 10 February 2024
Francine
CanadaIt was too hot and dry in the room. We put the heating down but it didn’t help
Great pool, food and location
Stayed in January 2024
Reviewed: 17 November 2023
Scott
CanadaThe elevator situation is a bit odd. At times both elevators are offline to save on wear and tear. Then only one works at set times. For a resort of this size is disappointing.
Views
Stayed in November 2023
Reviewed: 30 October 2023
Zoubaida
CanadaThe kitchen floor had food crumbs
The location and view
Stayed in October 2023
Reviewed: 28 October 2023
Moises
MexicoThe elevator is ALWAYS out of service. I suggest also to put a STOP sign where the parking lot connects with the hotel. Also some kind of discount for regular customers would be great!
The cleaning crew is amazing and educated. I love it is right on the lake
Stayed in October 2023
Reviewed: 23 October 2023
Asmaa
CanadaLack of kitchen necessities and equipment, lack of staff help
The view and staff smiles
Stayed in October 2023
Reviewed: 16 September 2023
Bartman
CanadaPool and hot tab area is clean but outdated. Elevator was out of service and we lived on the 3rd floor. Hotel should offer free breakfast , but they only say sorry
Room was good, balcony is huge with a lake view. Convenient location, bike rental place next to hotel. Beach is very nice: shallow and clean entrance. Great for kids. Lots f space for everyone. Fire pit on the beach for evening gathering. Wooden sticks are provided for marshmallows.
Stayed in September 2023
Reviewed: 29 August 2023
Larocque
CanadaWasn't given $30 off next day stay as displayed in hotel lobby beside front desk
Beach....cusinette.....breakfast brunch
Stayed in July 2023
Reviewed: 28 August 2023
Paola
CanadaElevators didnt work
The view , location staff, activities , accommodation and the rooms are amazing
Stayed in August 2023
Reviewed: 28 August 2023
Brinda
CanadaBoth elevators were not working. So we had to take stairs with the kids.
The resort has a private beach and some rooms overlook the lake. Staff is very friendly and helpful.
Stayed in August 2023
Reviewed: 17 August 2023
Stephanie
CanadaTwo.things - 1. There was a kitchen.which was great but not a single cooking sheet and limited pots etc. 2. The games room was VERY limited - it had a ping ping table and skipping ropes left behind by travellers . That was very disappointing for a lodge catering to families.
The beach and lake were lovely. Staff were helpful. Proximity to village was great.
Stayed in August 2023
Reviewed: 9 August 2023
David
CanadaAlthough the unit was quite clean, the oven did not work. Cooking dishes were not available and serving bowls, a regular coffee pot and kettle would have been nice to have. Toilet leakage in ensuite bedroom. Mattress needs an upgrade. In future will not book through booking.com.
Located on a lake, kayak and canoe and loungers available, also indoor pool. Surrounding biking and hiking trails. Bistro available
Stayed in August 2023
Reviewed: 8 August 2023
Rhea
CanadaThe game room is empty and not organized .
The view from our room is spectacular. There is a private beach so kids can enjoyed swimming or playing on the sand.there's also a swimming pool and sauna in the facility.
Stayed in August 2023
Reviewed: 28 July 2023
Ben
United KingdomRooms feel a little tired and would benefit from some modernisation. AC quite loud at night, no kettle in room & tea just doesn’t taste right from a coffee maker.
Amazing location right by the lake. Nice sized rooms with comfortable beds, very clean and friendly staff.
Stayed in July 2023
Reviewed: 24 July 2023
Lorrie
CanadaNot much complimentary stuff such as ice machine, waters, breakfast.
Looking out onto the lake every morning. The look inside and outside of the hotel is nice.
Stayed in July 2023
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