6740 Fallsview Boulevard, L2G 3W6 Niagara Falls, Canada
#13 of 81 hotels in Niagara Falls
Guests' ChoiceBased on 4571 hotel reviews
7.9Cleanliness
8.3
Comfort
8.4
Location
9.2
Facilities
8.1
Staff
8.2
Value for money
7.3
Free WiFi
2.5
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End of dialog contentReviewed: 28 May 2024
Ashley
United StatesBed needs to be replaced, buffer wasn’t good and not worth the money
View, cleanliness
Stayed in May 2024
Reviewed: 27 May 2024
Richard
CanadaCups being dirty but it's something that people who go there will notice especially after COVID there will people that will be offended by this not me because I washed them myself
A lot was great
Stayed in May 2024
Reviewed: 25 May 2024
Donald
United StatesOk
Stayed in May 2024
Reviewed: 24 May 2024
Suesno
United KingdomThe reception staff were a little abrupt and lacked the charisma that makes great customer service. However the 2 ladies on the tours and information desk were great!
The views from floor 21 are exceptional. The room was comfortable and clean. It had a wonderful whirlpool bath and a spacious shower. The 2 comfortable chairs in front of the window were a nice touch. The reception had lots of seating and a Starbucks. The location was good and convenient for the incline railway. If you want to go other places there is a shuttle bus that stops by TGI Fridays which is next door. We got a 2 day pass for the WeGo shuttle bus given to us at reception.
Stayed in May 2024
Reviewed: 24 May 2024
Rebecca
United KingdomThe great views! I had a room on 15th floor with a view of the Falls.
Stayed in May 2024
Reviewed: 24 May 2024
Debra
AustraliaThe car parking was offsite and when you can to check in and check out it was really hard for one person the stay with the car and the other juggle all the suitcases. We had breakfast included and it wasn’t very nice at all, very average. The coffee was terrible we had to buy our own.
The location was perfect and rooms were great. Easy access to Everything. Our room attendant was amazing.
Stayed in May 2024
Reviewed: 22 May 2024
Asaf
IsraelBest view of the falls in all of Niagara Falls! All rooms overlook horseshoe falls, providing an obstructed, clear view of them. Not too expensive, too (at least in April). Definitely worth the price. Great, attentive staff that accommodated all of our requests.
Stayed in April 2024
Reviewed: 21 May 2024
James
United StatesWoke up to only one bath towel for two occupants. Cheapest of Scott toilet paper in a luxury hotel!
Excellent, attentive staff & housekeeping.
Stayed in May 2024
Reviewed: 18 May 2024
James
United StatesBeautiful view of falls
Stayed in May 2024
Reviewed: 14 May 2024
Annie
United StatesI definitely think the shower could be updated.
Staff, and location was amazing!! I will stay at that location again.
Stayed in May 2024
Reviewed: 14 May 2024
Christine
United KingdomShower was very good only came out in a drizzle. The bedside lights had to be turned off before getting in to bed due to the switch being to high up the wall
The view of the falls
Stayed in May 2024
Reviewed: 12 May 2024
Marie
United StatesI was not impressed by the staff at the front desk who is not welcoming. This is a pricy hotel and I was expecting a little more consideration. A smile doesn't hurt and can make a big difference.
View from the room was beyond expectations! Amazing room!! Very clean and bed is super comfortable.
Stayed in May 2024
Reviewed: 10 May 2024
Wood
United StatesParking arrangements
Stayed in March 2024
Reviewed: 9 May 2024
Priyadarshini
United StatesJust a small suggestion - more eggless, vegetarian options in the breakfast menu would be great.
The falls view from the hotel rooms is breathtaking. The rooms were clean and functional. The bathroom was clean. Staff were courteous and customer centric. The location of the hotel is good, easy access to the falls.
Stayed in April 2024
Reviewed: 9 May 2024
Karen
United StatesCan’t think of anyhting
View, restaurant and your “I Left My Stuff” service. You returned a very expensive set of binoculars to me. Thank you!!!!!!!
Stayed in April 2024
Reviewed: 8 May 2024
Veena
United StatesBeds were not made everyday.
Great location.
Stayed in May 2024
Reviewed: 8 May 2024
Timothy
United StatesOur experience from the valet, to checking in at the reception, to our dinner was 10/10!!! Everyone was accommodating BUT it was ruined by a staff member that made us feel really uncomfortable during breakfast. 3 separate occasions kinda made us feel that we were being racially profiled. It left everyone in our group uncomfortable during the entire breakfast.
The view from our room is perfect and jaw-dropping.
Stayed in May 2024
Reviewed: 5 May 2024
Donna
United StatesOur room was hot
Great location and room had a beautiful Niagara Falls view
Stayed in May 2024
Reviewed: 4 May 2024
John
United StatesPillows a bit hard but bed good Thin towels in bathroom A bit overpriced once all the hefty taxes added to cost of room
Excellent location for viewing the falls. Loved the comfy armchairs placed in front of window to enjoy the view
Stayed in May 2024
Reviewed: 4 May 2024
Nicole
AustraliaWe had air conditioning issues but we were moved to a new room on a higher floor without any dramas.
The views from our rooms.
Stayed in May 2024
Reviewed: 2 May 2024
James
United StatesOn a parsimonious note., as my mother would always say “You get what you pay for” If you want a high end staycation, go for it!
Excellent staff! Courteous and engaging. Phenomenal views. Outstanding massage and spa. The food at the Restaurant (Morton’s) was delicious.
Stayed in May 2024
Reviewed: 25 April 2024
Leonard
PhilippinesLack of supplies- toiletries
Location and view
Stayed in April 2024
Reviewed: 25 April 2024
B
United StatesConvenience
The view
Stayed in April 2024
Reviewed: 21 April 2024
Greg
AustraliaNo safe in the room
Excellent views of the falls
Stayed in April 2024
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