7228 Westminster Highway, V6X 1A1 Richmond, Canada
#27 of 28 hotels in Richmond
Guests' ChoiceBased on 1308 hotel reviews
6.6Cleanliness
7.3
Comfort
7.4
Location
8.0
Facilities
6.7
Staff
8.0
Value for money
6.6
Free WiFi
7.7
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End of dialog contentReviewed: 29 May 2024
Aileen
United KingdomRooms are tired. Breakfast limited but ok for our tastes.
The hotel shuttle from airport. Friendly reception staff. Fairly good location. ok for one night near airport
Stayed in May 2024
Reviewed: 28 May 2024
Maureen
United KingdomPerhaps a coffee shop within the hotel
Very comfy room. Breakfast was pretty basic but OK. Great to have the airport shuttle
Stayed in May 2024
Reviewed: 26 May 2024
Gregory
AustraliaGreat location
Stayed in May 2024
Reviewed: 15 May 2024
Mark
CanadaThe staff making sure I caught my shuttle even though I missed the original one due to oversleeping.Great job.
Stayed in May 2024
Reviewed: 14 May 2024
Brian
IndonesiaWe got an email from the hotel indicating that the lobby was under renovation but that it would be completed by the time we arrived... it wasn't and the lobby was in a semi-construction zone.
The location of the property and the helpful, cheery staff were great. They had fun local suggestions for food and gave us clear directions for public transit.
Stayed in May 2024
Reviewed: 12 May 2024
Paul
AustraliaBreakfast was included but they never replaced more food when it got low so we ended up only having toast
Waa able to leave our luggage
Stayed in May 2024
Reviewed: 12 May 2024
Paul
AustraliaWaa renovating which we got an email a week before we were to arrive
Close to airport and the use of shuttle buses to and from airport
Stayed in May 2024
Reviewed: 1 May 2024
Kerryn
AustraliaWe were advised well in advance renovations were going to happen, but not what type, on exiting the lift and entering the lobby there is a lot of dust, I advise asthmatics to wear a mask.
great shuttle service, very helpful kind staff
Stayed in April 2024
Reviewed: 30 April 2024
Isaanandrew
CanadaConvenient location to YVR. Small self-serv breakfast included, is convenient and adequate to start the day.
Stayed in April 2024
Reviewed: 28 April 2024
Yuk
CanadaThere is stain (about 8 inch x 8 inch) on the carpet outside the bathroom. It has to be clean. The alarm on the left hand side of the bed is a bit dusty. There are marks on the tiles above the bathtub.
The food is up to expectation and it’s fresh.
Stayed in April 2024
Reviewed: 28 April 2024
Terry
CanadaÒngoing renovations somewhat disconcerting, but unavoidable
Airport shuttle, clean well equipped room, comforable beds, OK breakfast
Stayed in April 2024
Reviewed: 24 April 2024
Ruth
CanadaUnder renos, and will be better when all done!
Great for an overnight in transit. Close to shopping and restaurants.
Stayed in April 2024
Reviewed: 18 April 2024
Irina
CanadaThe lobby is quite literally under construction
Friendly staff, hotel is fine for a night or two
Stayed in March 2024
Reviewed: 18 April 2024
Agata
CanadaThe hotel was under renovation so of course it did not make a great impression however we understand it needs to be done at some point.
Convenient location for flights from the Vancouver Airport. There is free airport shuttle bus and the simple brakfast was included. Staff was very friendly.
Stayed in March 2024
Reviewed: 16 April 2024
Mika
CanadaStaff were helpful
Decent breakfast and good location.
Stayed in April 2024
Reviewed: 15 April 2024
Terry
CanadaOther than than the renovations......nothing to compain about.
Everything was OK but the ongoing renovations was unfortunate. The airport shuttle also good and convenient.
Stayed in April 2024
Reviewed: 5 April 2024
Charlene
CanadaThe staff were so friendly and excellent customer service. When I waited for the taxi the front desk fellow waited outside until the driver arrived.
Stayed in April 2024
Reviewed: 3 April 2024
Arnaldi
CanadaThe bathroom needs a little facelift and since the lobby was under construction it wasn’t pretty but it was acceptable.
The location is great, right in the heart of Richmond. We arrived very late around 11:30pm and hadn’t eaten much all day. When we arrived we didn’t expect much but the person at the front desk told us that the Chinese restaurant around the corner was opened until 1am. We had a very nice meal which was exactly what we needed after a long flight. Having that option was very uplifting and I know most restaurants don’t stay open that long. The bed was very nice and comfortable. A comfortable bed and a meal when you’re hungry, we were happy.
Stayed in March 2024
Reviewed: 1 April 2024
Trevor
CanadaIt would have been nice if we had been warned that the lobby area was under renovation. As we arrived at 1:30 AM. to a torn up lobby It was rather disconcerting.
Stayed in March 2024
Reviewed: 29 March 2024
Colin
CanadaNothing of note
The room was clean and quiet, looking out over a park, very nice. The lobby and breakfast area were undergoing renos. but the breakfast was good as usual.
Stayed in March 2024
Reviewed: 20 March 2024
Carol
CanadaThe bathroom floor was sticky around the toilet; the one chair in the room was very uncomfortable and there should have been two; the paint smell of the lobby renovations, though unavoidable, were quite unpleasant and even reached the hallway on the 4th floor. Happily, we didn't smell those odors in the room.
Good check in and out; free parking was convenient and much appreciated; hotel was quiet, the view of park was an unexpected delight; the included breakfast was very good and much appreciated; we felt the hotel was excellent value for money.
Stayed in March 2024
Reviewed: 17 March 2024
Alexander
Canadaconstruction acivity
Basic breakfast. Coffee could be better, much better
Stayed in March 2024
Reviewed: 11 March 2024
John
United StatesThe shuttle bus service to/from YVR airport is less frequent than other airport area hotels.
Stayed in February 2024
Reviewed: 11 March 2024
Vivian
CanadaThe renovation in the lobby, smelly and wet
The airport shuttle was really handy and punctual. Likes the free underground parking!
Stayed in March 2024
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