383 Colborne Street, N6B 3P5 London, Canada
#9 of 29 hotels in London
Guests' ChoiceBased on 219 hotel reviews
7.9Cleanliness
8.6
Comfort
8.6
Location
8.2
Facilities
8.3
Staff
8.7
Value for money
7.9
Free WiFi
8.3
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End of dialog contentReviewed: 23 May 2024
Wonnacott
CanadaEverything was great including the breakfast
Very nice suite with wonderful Kitchen
Stayed in May 2024
Reviewed: 22 May 2024
Rick
CanadaHad to pay for underground parking. It’s out of your control. It I didn’t like the encampment across the road. Cops were there several times to clear them out.
Underground parking
Stayed in May 2024
Reviewed: 17 April 2024
Rosalie
CanadaThe location is a little sketchy, but otherwise, an exceptional stay.
The facility is clean and updated. The suites are well appointed and roomy. Great value for a family get together!
Stayed in April 2024
Reviewed: 24 February 2024
Phoebe
QatarThe aircon inside the bed room was very loud. It is right next to the bed, for people who cannot sleep with loud noises, It must be a problem.
The breakfast was good. They have 4 different cereals with milk and creamer,omelette, vegetables with egg,sausage,orange and apple juice, boiled egg coffee,yogurt,chocolate Milk,bread,donuts muffins,orange,soup,nuts,butter and jam. Our room was spacious, it was a suite room with 2 king size bed good for 4 pax. It has study table,living area with folding bed couch.It has 1 TV inside the bed room and 1 in the living area, tones of movie to choose but you have to purchase it at least 5 cad,but youtube is free . It has a kitchen and equipment for cooking, dinning utensil, waterheater, coffee maker, knives, chopping board, microwave , fridge, and a little dinning table for 4 and dishwasher. Complimentary coffee and Tea plus sugar Bathroom has hair blower,shampoo,conditioner and bodywash. More than 4 towels and 4 storage for luggages with hangers. 4 key was provided. Staffs are accommodating. They have fitness gym. The hotel is clean and well maintained.
Stayed in February 2024
Reviewed: 29 January 2024
Anne
CanadaIt took us a while to find the elevator from the undeground parking. It could have been better if there are visible signages or directional signs upon entering the underground parking.
The room was super clean though at first I feel like it's a little bit stuffy but overall it is clean especially the linens. It smells clean. The bed is super comfy, not too soft, not too hard. Breakfast is decent.
Stayed in January 2024
Reviewed: 10 January 2024
Mehdi
CanadaWhile the breakfast was decent, especially in terms of quantity, it wasn’t the best I’ve experienced. Additionally, especially in rush times, it could benefit from better planning and management for an overall enhanced guest experience.
Large room. Neat and clean. LOCATION. Over average breakfast.
Stayed in January 2024
Reviewed: 23 December 2023
Suzanne
CanadaThe breakfast was mediocre at best. Coffee was fine but the rest was bad. The parking area was small with little area for maneuvering.
Stayed in December 2023
Reviewed: 29 October 2023
Linda
CanadaLighting was very poor in main areas (kitchen and living room). Had to use flashlights to play cards or games.
Extremely clean hotel!! Good breakfast. Extended 2 Bedroom suite was very large with all the amenities.
Stayed in October 2023
Reviewed: 25 October 2023
Ligia
CanadaHad to wait as the room was not ready when we got there.
Room was nice, clean, spacious.
Stayed in September 2023
Reviewed: 23 October 2023
Rosa
CanadaBreakfast was varied but the quiche didn't taste good. Eggs were rubbery and oat meal was lukewarm. We left some clothes in the drawer. We called back a few hours after check out. We were told no clothes were found in the room. I called the next day to make a complaint as I knew 100% the clothes were left in the drawer. We were then told they had the jacket but no effort was previously made to say that after telling us room was checked and no jacket was found. We still have a shirt and sweater missing that wear in the same drawer as jacket. 2 messages were left with housekeeping with name and number but no one bothered to call regarding the missing clothes.
Stayed in October 2023
Reviewed: 15 October 2023
Kenneth
CanadaBreakfast was excellent
Stayed in September 2023
Reviewed: 27 September 2023
Trevor
CanadaPrice/value. I don’t mind paying more for a quality hotel, e.g., Fairmont, but his isn’t one. Loaner bikes—great idea; however the bike wasn’t tuned and I almost didn’t make it back to the hotel before the crank fell off.
Stayed in September 2023
Reviewed: 5 September 2023
Lilin
TaiwanRoom space with kitchen
Stayed in September 2023
Reviewed: 4 September 2023
Robyn
BarbadosOutbooked first night due to overbooking. But excellent service recovery.
Room Gym Laundry facilities Breakfast
Stayed in September 2023
Reviewed: 24 August 2023
Muneer
CanadaParking should be free. I've to pay extra for parking.
Breakfast was OK.
Stayed in August 2023
Reviewed: 2 August 2023
Alexander
CanadaN/A
The room was very clean. The kitchen contained all the needed appliances and utensils. The bed was comfy :) Breakfasts exceeded my expectation.
Stayed in July 2023
Reviewed: 11 July 2023
Jacob
United StatesMore fresh fruits.
Breakfast felt cheap, will need improvement.
Stayed in July 2023
Reviewed: 22 June 2023
Irene
Hong KongOnly 1 bathroom for a suite which can accommodate up to 6 persons.
The location is great. One big suite for a family is good.
Stayed in June 2023
Reviewed: 25 May 2023
Ashtin
CanadaClean spacious room
Stayed in May 2023
Reviewed: 13 May 2023
Natalie
CanadaRoom was upgraded upon check in, receptionist was very polite and informative. Room was spacious and clean, couldn’t ask for more!
Stayed in April 2023
Reviewed: 3 May 2023
Nidi
Canadathe bed was made with a torn fitted. The bathroom vent was dusty. In the freezer, the ice fell in the middle of the night, making strong noise, and the Nespresso machine, water tank was yellow inside.
It was near my work and had underground parking, which gave us safety. The unit is presentable and complete. The curtain cuts the lights perfectly, and the shower is amazing. Have a full kitchen and a convenience store nearby. the cafeteria was nice with tasty food.
Stayed in May 2023
Reviewed: 23 April 2023
Kiwifan17
CanadaSurprised that parking was not included in the room rate. Surrounding neighbourhood has many homeless people, which is sad and not the hotel's fault. Disappointed that this hotel charges a pet cleaning fee. One would expect that the room is thoroughly cleaned regardless of pets being there and our pet does not shed.
Extremely clean. Nice to have a full kitchen for multiple night stay. Staff were extremely friendly, particularly Rav and her colleagues at the front desk. Pet friendly. Underground parking. Very quiet facility overall even though it is close to traffic, train tracks and fire station. Grassy area available in front of hotel for pets. Lots of plugs throughout the room that are easy to access, which is helpful for multiple devices. Good water pressure in the shower. Short drive to multiple City parks. Relatively easy access to highways and major roads
Stayed in April 2023
Reviewed: 23 April 2023
Karen
CanadaThe room was perfect for 2 couples. it was nice to have the kitchenette and separate bedrooms.
Stayed in March 2023
Reviewed: 5 April 2023
Kathy
CanadaNothing
Excellent
Stayed in April 2023
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