5875 Falls Avenue, L2G 3K7 Niagara Falls, Canada
#17 of 81 hotels in Niagara Falls
Guests' ChoiceBased on 3921 hotel reviews
7.8Cleanliness
8.3
Comfort
8.4
Location
9.3
Facilities
8.0
Staff
8.3
Value for money
7.3
Free WiFi
8.8
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End of dialog contentReviewed: 30 May 2024
Gary
United KingdomTiny tiny bathroom. Shower tray leaked. Poor bed linen. Cheap pillows. Breakfast served in room with no plates or metal cutlery.
Great location. Clean. The most amazing view of the Falls.
Stayed in May 2024
Reviewed: 29 May 2024
Mike
AustraliaBreakfast was only reasonable, could be better but adequate.
Great hotel with fantastic falls views. Room was very comfortable and clean, with excellent bathroom facilities.
Stayed in May 2024
Reviewed: 28 May 2024
Hollie
United StatesIn the pictures it looks like the views of the falls for the room I purchased were amazing, and it seemed you could see the falls from the beds, but the room we actually got was to the side so we could only see the falls if we went to the window or sat in the chair beside the window
It is perfectly located near everything.
Stayed in May 2024
Reviewed: 24 May 2024
Terry
CanadaI prefer to stay at the crown only because it’s closer to the waterpark. I didn’t like having to walk through the arcade, and then the other hotel to get to the waterpark.
That you didn’t have to leave the hotel to have fun you had a water park attached to the building the arcade restaurants great for winter time
Stayed in March 2024
Reviewed: 23 May 2024
Pauline
AustraliaThe bathroom is very, very small. The breakfast is not great quality, poorly signed food items and expensive. The mini 'Vegas' street area behind is a bit weird.
The staff were outstanding. We had a mix-up with our booking, and they were incredibly helpful. Good location for food, crossing to NY side if you wanted and amazing views from breakfast room.
Stayed in April 2024
Reviewed: 22 May 2024
Vidhu
IndiaWe were not given falls facing room, despite our choosing one such room three months in advance. You should provide electric kettle in the rooms, especially tourist coming from different parts of world are not necessarily coffee drinkers.
It was very well located and functional.
Stayed in May 2024
Reviewed: 21 May 2024
Jaqueline
United StatesNo fan in bathroom Air conditioner was iffy Elevators
Location was perfect. Great views. Near everything
Stayed in May 2024
Reviewed: 21 May 2024
Abhilekh
CanadaThe second day stay where room wasn’t cleaned to that level!! Last night waste bags were not cleaned.
The staff were very courteous and supportive!!
Stayed in May 2024
Reviewed: 20 May 2024
Noor
CanadaLocation
Stayed in May 2024
Reviewed: 20 May 2024
Victoria
CanadaNo balcony.
The location and the bed
Stayed in May 2024
Reviewed: 19 May 2024
Edwards
United StatesCheck out time is 11
Location and selection
Stayed in May 2024
Reviewed: 15 May 2024
Lam
CanadaBad hot water system, bad bedding sheets and cheap duvet cover
View
Stayed in May 2024
Reviewed: 13 May 2024
Ginette
CanadaWe were charged extra taxes that we weren't told when booking
Location
Stayed in March 2024
Reviewed: 12 May 2024
Joseph
AustraliaBreakfast was expensive, need a light version instead of the buffè. Not enough information given at time of arrival, like bottles of water were free and that you got free bus ticket on the WE-GO bus. Also, the retainer on my debit card took a long time to be released, leaving me short of money.
Location was great with views of both American Falls and the Canadian Falls. Location was great and easy to get to most locations.
Stayed in April 2024
Reviewed: 12 May 2024
Hashemi
CanadaOld blankets, there was not shampoo, conditioner, tooth brush, tooth paste in the room. I think this hotel needs a renovation.
View, location, kind reception staffs
Stayed in May 2024
Reviewed: 11 May 2024
Kaitlyn
United StatesThe parking was so far away
Close to everything
Stayed in May 2024
Reviewed: 11 May 2024
Williamson
United KingdomHousekeeping 'Danielle' seemed to have an attitude & did very little to the room when in. She asked if we wanted housekeeping while next door then rolled her eyes & huffed when I said yes please. Upon checkout we discovered parking had been applied even though we didn't use it.
The location is excellent. Complimentary WeGo passes & bottled water were a nice touch (only 2 provided for a room of 4 & a room of 3).
Stayed in May 2024
Reviewed: 9 May 2024
Arbie
CanadaThere has been a mistake in the initial charges - I was charged for a parking that I did not avail. Thanks.
Stayed in May 2024
Reviewed: 9 May 2024
Vithurshan
CanadaGood
Good
Stayed in May 2024
Reviewed: 9 May 2024
Nightingale
United KingdomThe layout of the room was all wrong, there is a lovely sofa in teh room which is facing away from the falls!! Theres a fire on the wall which should be on the other wal enabling the sofa to be on the wall looking out to the falls we had to move the sopfa round oursleves so that we could sit fgazing out onto the falls as this was the whole reason we nbooked this room!! A majot design eror I think when this room was fitted out - it all seemed 'back to front'!!
The room was a lovely sixe view was amazing and very clean woith fab batheroom and accessories
Stayed in May 2024
Reviewed: 9 May 2024
Ross
AustraliaNil
Great location
Stayed in May 2024
Reviewed: 8 May 2024
Melissa
United KingdomEverything is expensive ( breakfast / drinks / restaurant ) just be prepared
Location
Stayed in May 2024
Reviewed: 30 April 2024
Hin
Hong KongThe view of fall is spectacular. Staffs is very helpful and nice. We can keep our luggage at the hotel after check in and check out. The package included quite a lot, such as free wine tasting and 2-day WEGO pass.
Stayed in April 2024
Reviewed: 29 April 2024
Nasreen
Canadaold & needs upgrade, parking spot not at same hotel location
the location with falls view
Stayed in April 2024
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