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Reviews of Sterling Inn & Spa 4 stars

5195 Magdalen Street, L2G 3S6 Niagara Falls, Canada

#2 of 81 hotels in Niagara Falls

Guests' Choice

Review score

Based on 2295 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.0

  • Facilities

    9.2

  • Staff

    9.4

  • Value for money

    8.9

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 30 May 2024

    9.0
    If we get back to Niagara Falls, Ontario again, I recommend staying here, price was great, st
    • Leisure trip
    • Couple
    • Standard King Steam Shower
    • Stayed 1 night

    Eggs in the breakfast had a strange taste, almost like a preservative type of taste, it was a hard boiled egg that was very dry and almost chemical like taste,

    Great room, very clean, great breakfast- loved the variety, plenty of space, bed was very comfortable, the inn was in a perfect spot for walking to all the sites. Close enough for walking, yet far enough away to be quiet in the night hours.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    Last minute amazing
    • Leisure trip
    • Couple
    • Standard King Steam Shower
    • Stayed 1 night
    • Submitted via mobile

    Parking and the limited channels but it’s only mentioned because it was a question.

    The location was convenient

    Stayed in May 2024

  • Reviewed: 27 May 2024

    10
    Excellent
    • Leisure trip
    • Couple
    • Standard King Steam Shower
    • Stayed 4 nights
    • Submitted via mobile

    Nothing. Everything was great.

    The staff was supper nice and friendly. They up graded our room and moved us quickly. They suggested several different options and ways to enjoy our stay. Breakfast in bed was an extra treat, house robe and slippers a plus. Greg works extra hard and is a very nice man. Extra large room and a balcony 😀

    Stayed in May 2024

  • Reviewed: 27 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Steam Shower
    • Stayed 4 nights
    • Submitted via mobile

    My only complaint was having an apple on our breakfast trays every day. So many fruit options and only an apple provided. In 2 cases they were badly bruised.

    Very friendly. The room was beautiful. We had breakfast in bed every morning. We enjoyed couple massage and couple pedicures. Wonderful. We were within walking distance to the falls, the casino, amusement park area, so many restaurants and shops.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    10
    Excellent
    • Leisure trip
    • Couple
    • Standard King Steam Shower
    • Stayed 3 nights
    • Submitted via mobile

    Parking is a bit expensive

    Location and spacious rooms

    Stayed in May 2024

  • Reviewed: 25 May 2024

    10
    Great value. Would come back in summer but prices really climb
    • Leisure trip
    • Couple
    • Standard King Steam Shower
    • Stayed 1 night
    • Submitted via mobile

    Bit noisy in the am. Hallway noise was loud.

    Loved the room size. Loved the jacuzzi tub upgrade. Great breakfast.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    9.0
    Superb
    • Couple
    • Standard King Steam Shower
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in May 2024

  • Reviewed: 25 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard King Steam Shower
    • Stayed 2 nights
    • Submitted via mobile

    A bit noisy with air conditioning and plumbing noise from other rooms. Also, room could have been darker at night.

    The steam shower was soooooo good!

    Stayed in May 2024

  • Reviewed: 25 May 2024

    10
    Great stay at Sterling Inn
    • Leisure trip
    • Family with young children
    • Standard King Steam Shower
    • Stayed 2 nights
    • Submitted via mobile

    Hotel parking was not free.

    The room was clean and spacious.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard King Steam Shower
    • Stayed 4 nights
    • Submitted via mobile

    First room had glass showerdoor coming apart. Had to move to other room that wasn't quite as nice. First one had a jacuzzi.

    A lot of amenities like breakfast in Bed. Very friendly and accommodating staff. Large rooms. Beautiful decor and large rooms.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    8.0
    Enjoyable and relaxing stay.
    • Leisure trip
    • Couple
    • Standard King Steam Shower
    • Stayed 1 night
    • Submitted via mobile

    The appearance of the building on the outside was somewhat a surprise and unimpressive. The inside is pleasant enough and the room was large and comfortable. The extra $18.00 for parking is a turn off. I was aware of it before hand but, it’s exposed parking, no attendant on the lot, no service to warrant charging for parking when the cost of the room is already on the higher end.

    Location is excellent. Close enough to walk to areas of interest and far enough from the noise and crowds. Breakfast in bed was very convenient and nice. Staff was super friendly, attentive, and the upgrade was a very nice gesture.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    10
    Amazing
    • Leisure trip
    • Couple
    • Standard King Steam Shower
    • Stayed 2 nights
    • Submitted via mobile

    Everything was perfect 😍

    Location was perfect, amazing breakfast in bed, big terrace, fireplace in the room😍 would definitely come back and recommend!

    Stayed in May 2024

  • Reviewed: 21 May 2024

    9.0
    Perfect place for a night away with family.
    • Leisure trip
    • Family with young children
    • Standard King Steam Shower
    • Stayed 1 night
    • Submitted via mobile

    Nothing! It was really great.

    Great location Great amenities Friendly staff Large rooms

    Stayed in May 2024

  • Reviewed: 18 May 2024

    9.0
    Very pleasant
    • Leisure trip
    • People with friends
    • Standard King Steam Shower
    • Stayed 1 night
    • Submitted via mobile

    Good location. Large Rooms. Nice continental breakfast delivered to your room.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    10
    Can’t say enough of the staff. Absolutely fantastic
    • Leisure trip
    • Couple
    • Standard King Steam Shower
    • Stayed 1 night
    • Submitted via mobile

    The staff were absolutely fantastic. We left our jackets and some money behind . They went out of their way to get our stuff back to us. Amazing…haven’t seen such honesty for a long time

    Stayed in May 2024

  • Reviewed: 16 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard King Steam Shower
    • Stayed 1 night
    • Submitted via mobile

    Amazing place

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Enjoyable 😉
    • Leisure trip
    • Couple
    • Two Queen Bed Suite
    • Stayed 2 nights
    • Submitted via mobile

    Everything was perfect

    I really enjoyed the entire stay and the restaurant.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    Happy retired couple
    • Leisure trip
    • Couple
    • Standard King Steam Shower
    • Stayed 2 nights
    • Submitted via mobile

    Would have liked breakfast in the restaurant

    Homely. Quiet

    Stayed in May 2024

  • Reviewed: 12 May 2024

    10
    Loved it
    • Leisure trip
    • Couple
    • Standard King Steam Shower
    • Stayed 1 night
    • Submitted via mobile

    Lovely, clean big rooms, free breakfast and great staff

    Stayed in May 2024

  • Reviewed: 11 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard King Steam Shower
    • Stayed 2 nights
    • Submitted via mobile

    It was restorant but was closed on Monday. We couldn't try because we left the next day.

    I liked the breakfast in the room and was very, very tasty. The size of the number is huge. The staff is very helpful 🙂 they helped to switch one bed room with 2 beds room and whith that we got a jacuzzi 🥳👌🎉

    Stayed in May 2024

  • Reviewed: 9 May 2024

    10
    Luxury in Niagara Falls
    • Leisure trip
    • Couple
    • Standard King Steam Shower
    • Stayed 2 nights
    • Submitted via mobile

    Everything was wonderful! Rooms are huge, beds soooo comfortable and totally quiet rooms despite being close to the activities of Clifton Hill. Breakfast delivered to the room was fantastic. Complimentary upgrade of room to include a jacuzzi tub. Second stay at Sterling Inn & Spa and will definitely be back.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard King Steam Shower
    • Stayed 1 night
    • Submitted via mobile

    Not offering breakfast choices. The sparse decor felt a bit cold.

    Immaculate facility. The room was spacious beyond compare, though a bit sparse. It could use some pictures and rugs to reduce echo. The large jetted tub is a plus. Staff are wonderful. I purchased a body scrub from Nicole, and she was fabulous, accommodating, and provided a thoroughly delightful experience. The breakfast room service is a nice touch. The location is an easy walk to the falls yet far enough out of " carnival row"

    Stayed in May 2024

  • Reviewed: 8 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King Steam Shower
    • Stayed 3 nights
    • Submitted via mobile

    The bed was very very firm. I like a firm bed but wow not sure what kind of mattress is that firm. Husband on the other hand loved it. Did not like that parking was $18 a day but I knew that when I booked it. Still kind of pricey I think.

    Beautiful hotel with huge spacious palatial rooms! Huge steam shower was awesome. Liked that hey provided free water bottles which was much appreciated. It it had a mini fridge. Breakfast was brought to the room and was quite nice! Gas fireplace was awesome. People at desk were friendly and informative. Drinks and dinner was very good. Tastefully decorated. Walkable to everything.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    10
    Lovely rooms, very friendly staff
    • Leisure trip
    • Family with young children
    • Standard King Steam Shower
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Great location, free water, tea and coffee, very nice rooms and excellent shower, breakfast included to the room also very good. Man on reception during the day exceptionally friendly and very helpful.

    Stayed in May 2024

Showing 1 – 25

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