181 Wellington Street West, M5V 3G7 Toronto, Canada
#4 of 114 hotels in Toronto
Guests' ChoiceBased on 215 hotel reviews
9.2Cleanliness
9.6
Comfort
9.6
Location
9.5
Facilities
9.4
Staff
9.6
Value for money
8.4
Free WiFi
8.9
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End of dialog contentReviewed: 23 May 2024
Mariavittoria
ItalyNothing
Everything
Stayed in May 2024
Reviewed: 4 April 2024
Angela
CanadaThat we had to leave 🥲
We loved our stay, from the moment we arrived with warm greetings from the hotel manager. We felt like family 🥰front desk was awesome Ms Roy thank you for making our son feel so special, he loved the chocolate chip cookies 🥰 we are definitely going back soon❤️
Stayed in April 2024
Reviewed: 28 January 2024
Christina
United StatesLove it all
The staff in the concierge level was beyond exceptional!!!
Stayed in January 2024
Reviewed: 24 December 2023
Rich
United StatesGreat facilities and location
Stayed in December 2023
Reviewed: 8 November 2023
Satyen
United States-
-
Stayed in September 2023
Reviewed: 1 September 2023
Jamie
CanadaThe carpet in my room. Its just my opinion but I didn't like the colour and look of it.
I saw 2 celebrities in the hotel :)
Stayed in August 2023
Reviewed: 29 August 2023
Madison
CanadaThat I couldn't stay longer
Absolutely everything, from the smell of the hotel to the amazing welcoming staff. Worth every dollar and the best hotel to book. I have never felt more relaxed and happy with everything I received. Money was definitely worth spent and everything was very well done. I can not wait to go back!!
Stayed in August 2023
Reviewed: 26 August 2023
Anthony
CanadaPricey. Pillows need to be firmer
Great service
Stayed in August 2023
Reviewed: 18 August 2023
George
BelgiumBreakfast menu was very limited
Checkin and overall service was great
Stayed in August 2023
Reviewed: 12 August 2023
Weekse
CanadaN/A
Staff and food
Stayed in August 2023
Reviewed: 10 August 2023
Joidaz
United StatesThe Ritz Carlton was beyond exceptional and I recommend anyone traveling to Toronto to stay at this location. The customer service is unmatched.
Stayed in August 2023
Reviewed: 24 July 2023
Miriam
CanadaThere was no game room for the kids. It could be useful on a rainy day. The options of 'treasures' on the treasure hunt should not include candy. I informed the staff that no candy was allowed but they still kept this choice for my kids. It was not a deal breaker but it's also an easy fix for next time.
Staff was close to perfect. The room was very comfortable.
Stayed in June 2023
Reviewed: 18 July 2023
Michael
IrelandNothing
All good
Stayed in July 2023
Reviewed: 15 July 2023
Cecile
JamaicaI liked everything
amazing courteous staff, was greeted by dude named TIM , great personality, courteous and respectful, Aplus
Stayed in July 2023
Reviewed: 13 July 2023
Anton
United StatesNothing
Luxury
Stayed in July 2023
Reviewed: 23 May 2023
John
CanadaThere were really no deficiencies
Was a lovely oasis within a busy and dynamic city
Stayed in May 2023
Reviewed: 24 April 2023
Matthew
CanadaThere’s nothing I didn’t like about the property, from the room to the amenities!
Stayed in April 2023
Reviewed: 16 March 2023
Maxwell
Canadanothing
very accommodating. amazing concierge
Stayed in March 2023
Reviewed: 10 March 2023
Joey
CanadaWould expect a more elaborate room for the cost
Stayed in March 2023
Reviewed: 9 March 2023
Jennifer
Canadagreat location. in walking distance to all of Toronto’s attractions. excellent customer service.
Stayed in February 2023
Reviewed: 11 February 2023
Chante
CanadaNothing. Just wish I stayed longer, it was wonderful
Amazing service, food, and suite
Stayed in February 2023
Reviewed: 2 January 2023
Caroline
United Arab EmiratesEVERYTHING. EXCEPTIONAL SERVICE.
Stayed in January 2023
Reviewed: 28 December 2022
Diane
CanadaNothing! absolutely a wonderful and the attention to detail is why this establishment has been a staple and clear example of how great hospitality should be.
All the service is remarkable and everyone should book at least once in their lifetime
Stayed in December 2022
Reviewed: 15 December 2022
Marcus
New Zealandthe automated toilet with heated seat and all kind of massage stuff. the automated light which switched on during the night by just entering the bathroom when I did not want to switch it on and it switched off automatically when I just sat still on the toilet
very friendly staff, very nice room, big pool area
Stayed in December 2022
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