Getting in and out of the bathtub for either a shower or bath.

The old world feel but very modern as well.

Stayed in May 2024

Nothing at all. We would definitely stay again and recommend. 10/10

The staff were all friendly immediately. The concierge/doorman saw us pulling into the side road in our hire car and immediately he offered help,took our luggage and took it to our room whilst we returned the car. We had no USD on us so couldn't tip, but wanted to recognise his friendly and warm nature. Breakfast was taken to order.. fresh and tasty. Room was clean and large. Bedding crisp. Bathroom nice also. In good spot for restaurants. Hotel had nice lively bar with a fab friendly barman We also walked with our large cases to cruise terminal which took 10 to 12 mins downhill. We overtook taxis and ubers on foot! Some people may chose a hotel closer to the pier but the prices are a lot higher than the St Regis and walking was not an issue. A friendly personal property.

Stayed in May 2024

Breakfast

The location, room and staff were brilliant. Surprised there wasn’t a fridge in the room and we didn’t really enjoy the breakfasts but everything else was amazing.

Stayed in May 2024

As above

Beautiful building, great staff throughout the whole hotel, breakfast menu was great and location was very central

Stayed in May 2024

Light system. Could not turn on bathroom lights without turning on room lights. Crazy system!!

Breakfast was very good with great service.

Stayed in May 2024

I mistakenly thought this was part of the American St Regis. However it didnt matter. the hotel and location was lovely.

Stayed in May 2024

I love their included breakfast. It's by far the best included breakfast I've ever had.

Stayed in April 2024

Vegan breakfast options were limited

Great location. Beautiful building

Stayed in April 2024

The city at night is noisier than we are used to. Nothing the hotel can do about that.

Perfect location. Easy walking to attraction or shuttle service. Great breakfast. Very friendly staff and knowledgeable. We have already recommended this hotel to others. Love that an older hotel was updated and not torn down. Important to maintain history.

Stayed in April 2024

N/a

Breakfast was phenomenal.

Stayed in April 2024

you were great

great breakfast exceptional help

Stayed in March 2024

room small

Waiter in the breakfast room was exceptional and went out hof his way to help us with questions etc

Stayed in April 2024

The noise level from the streets

Location, friendly helpful staff

Stayed in April 2024

Location was great and staff was so kind. The rooms were very clean and newly remodeled. We had an enjoyable stay. The bathroom had heated floors which felt so great. The included breakfast was so amazing and delicious.

Stayed in April 2024

no sleepers provided and fridge

Location and cleanliness

Stayed in April 2024

All staff were extremely helpful and friendly, especially housekeeping and the porter/concierge! Our family of five was so grateful for the excellent breakfast included in our stay, it allowed us to start our day with ease.

Stayed in March 2024

Central and few minutes to the convention 😄And you are served REAL breakfast yummy yummy..... Not like the cheap franchise 😱

Clean and staff were excellent very vibrant and friendly. From front door to rooms to Bar to breakfast servers 😀🙏🏾

Stayed in April 2024

Nothing

Location and the rooms were comfortable. The breakfast was very good.

Stayed in April 2024

The building only had one elevator and it was rather small, can be a bit of an inconvenience if you have large pieces of luggage

Great location (sits right on top of two subway lines and close to bus stops that can take you to almost all major attractions in the area); excellent breakfast menu (we particularly enjoyed the omelette); very comfy room (bed and pillows were soft, shower room was spacious, and the underfloor heating in the bathroom was an extra bonus)

Stayed in March 2024

All good

The location is excellent Great bar and restaurant. Breakfast is very fresh and made to order. Relaxed atmosphere throughout our stay. Excellent attentive service from everyone working here.

Stayed in March 2024

Only room size is little bit small

Staff are amazing, room are clean, location is best

Stayed in March 2024

Little dodgy of neighbourhood but thar’s normal big city downtown. Pillows were to fat and a little hard.

Surprisingly quiet. Big bathrooms with nice products. Clean. Bed was comfortable. Not large rooms but fantastic for the price.

Stayed in March 2024

The lobby was a bit small, and there was no car park. Anyway, that's acceptable to me.

The hotel staff was extremely friendly. The rooms were spacious and very clean. The hotel is in a very convenient location. I don't think the elevator was too slow.

Stayed in February 2024

Great location close to Rogers arena, and down town shopping area. good restaurants near by. close to train station.

Stayed in February 2024