Perfect location for a trip in the city! Very nice people at the reception who did everything to make you feel welcome! The appartement is well equipped and spacious for two couples. There is a lobby on the 3-d floor with patio where you can spend time. Eaton centre is across the street… many other highlights like Lawrence Market 15 min by foot away….

Stayed in May 2024

The traffic around the location is difficult to manage but that has nothing to do with the hotel itself. Staff did their best to help us manage with minimal stress

The location was fantastic and the staff went above and beyond to make us welcome and comfortable

Stayed in May 2024

Very comfortable stay. Staff happy to help and always on hand if you needed anything. Would happily stay here again. Thanks again for a great stay!

Stayed in May 2024

That tv system was completely foreign to us. There were no written directions at all! Without several visits from the staff, we would not have been able to watch even locally provided channels. We never were able to watch movies or series. Neither of the 2 bathrooms (because of the pedestal sinks )had any space for toiletries.

The location was perfect. The bed was very comfortable and the appliances worked.

Stayed in May 2024

There is no place to pull up to load/unload luggage except right on busy Yonge Street. Booking.com did not mention that there was daily housekeeping and no way to signal "Do not disturb." The listing also said "soundproof." Not even close! We were on the 10th floor (easy elevators) and routinely heard noise from Yonge Street below and there was a bell (old city hall clock tower I think) that rang every hour on the hour and more often at times. Noise volume was not typically loud but noticeable. Mechanical noises from within the building were more noticeable and persistent. Parking cost was typical of Toronto but added up. We did not park where hotel suggested, finding a somewhat less expensive option nearby. Apartment light switches were oddly placed but worked out once we got used to them.

The "suite" itself was large and well-furnished. It had a full kitchen with pans, dishes glassware, flatware etc. There was a washer and dryer in the suite. Having a second bathroom with a shower was handy although it was small and had no soap, shampoo, etc and very little surface or shelf space. Closet space was excellent. Location was convenient to many things with the subway literally just outside the hotel. Two sets of locked doors to gain entry. Worked with room key. Staff was helpful and friendly.

Stayed in May 2024

Nothing!

This was the best apartment I’ve ever had.

Stayed in May 2024

The suite was a little dark as it was a at the back of the building and overlooked by other buildings, but being at the back of the building meant it was quieter. So pros and cons.

Staff were very helpful. And it was was very good value for such a central location.

Stayed in May 2024

The only downside was it is close to a major hospital with a helicopter pad on the roof. I only experienced it a few times during our stay, but it was startling the first time.That being said, it is a large city, so 24/7 noise is to be expected.

The employees were all exceptionally friendly and helpful. The location is great.There is a mall directly across the street.There is a subway station directly in front of the apartments. When a taxi is preferred you can easily get one within minutes.There is a convenience store two buildings away.The apartment itself was spacious and very comfortable.

Stayed in May 2024

It is a bit loud due to the proximity of the busy Yonge street

Very well maintained, in the middle of Downtown, very clean.

Stayed in May 2024

Very central location, opposite of eton center, few steps to dundas square, around 15 mins to union swuare or ctv or other central locations. 2 washrooms and full kitchen were very helpful as well

Stayed in May 2024

- Possibly limited check-in times. - No parking on-site.

- Location, location, location. Heart of Downtown Toronto. - Good price for location and quality, compared to other hotels in Downtown Toronto. - Professional pre-check-in communication from staff.

Stayed in April 2024

Good location, Staff were very responsive and feels safe. Price acceptable for Toronto?

Stayed in May 2024

A little bit noisy. I’m less sensitive to this but worth reconsidering if it might be an issue for you

Comfortable and well-designed for work as well as leisure stay; welcoming staff, highly available for questions and service; central location, steps from the metro, Eaton center, nice coffee stops.

Stayed in April 2024

Sometimes the receptionist was not on sit.

Nice and quiet, very clean and good and very helpful staff.

Stayed in April 2024

Nothing

Everything

Stayed in March 2024

Nothing

Location, cleanliness, good customer services and honesty of the staff.

Stayed in April 2024

The tv and the blinds were a bit difficult to work at the suite I was in, may have been nice to have a walk-through with that at check-in. Overall friendly staff and pleasant experience, just a bit expensive for a 3 star hotel.

Very convenient/central location, right by the conference I was attending, pet friendly and daily pet fee is not too bad compared to other similar hotel options. Pretty good overall, great business lounge area with outside patio.

Stayed in April 2024

Facility is older and feels a bit dated and worn. The sofabed in suite had strong mildew smell. I raised this issue and housekeeping looked into it but there wasn't much to do short of removing it. Furnishings need updating. That being said, the bed in bedroom was very comfortable

Location was fantastic. Suite was large and had everything we needed to feel at home. Staff was very personable.

Stayed in April 2024

It’s a bit noisy across the road during the weekends at night. Our suite was directly facing the road. Though a good view also.

The friendliness and warmth of the staff. And also the neatness on the environment and proximity of the suite to attractions, subway and stores.

Stayed in April 2024

Very comfortable, large 2 bed suite with extra sofa bed in the lounge. The laundry room was a great bonus. Amazing views. Very helpful staff. Highly recommend.

Stayed in April 2024

Great rooms in an ideal location. Recommended!

Stayed in April 2024

Everything was what I liked and more than expected. What's not to like?

Didn't have breakfast, was in town for a wedding and was meeting friends elsewhere for breakfast

Stayed in April 2024

A bit noisy at night and you hear the subway

Amazing location, great facilities and lovely staff. Everything you need

Stayed in April 2024

When going to bed, there is a historic building next door and their floodlights to illuminate the dome of the building made it seem like it was daylight in the room. We just pulled the sheets above our heads.

We were greeted by Randy (the whole staff is incredible) and he did not miss a step to check us in. Incredibly friendly, knowledgeable and kind. He did not have a parking FOB for use. BUT he found one and immediately we paid for it and loved it! This place was so unexpected and hit all our wants for a place as this. No complaints and cant wait to return!

Stayed in April 2024