The place was a bit dirty, old and pricey. And the heating wasn't good. The individual lights in the room were too strong, which is inconvenient.

Amazing location and the bed was comfortable. The natural light in the room was good. I met amazing people there.

Stayed in March 2024

style and location

Stayed in November 2023

There isn’t a lot of space in the common area and could be crowded and squeezy. Not a biggie. The bathroom shower screen leaks. Toilet door is actually a curtain, quite strange.

The cat! Lovely to be able to pet it. The slim bespectacled lady who checked us in, she was excellent in service and attitude. we could feel her sincerity towards helping us get settled in and answered all our queries promptly. Her memory is very good and remembered what we had requested half a day earlier and reminded us when we got back in the evening. She deserves a raise! The cleaning auntie is also very helpful and hardworking

Stayed in November 2023

The AC was quite noisy , couldn't sleep because automatically turn on and off every hour or so

Stayed in November 2023

Although the room was small, and the facilities old, our stay was comfortable enough.

The location was wonderful, near Hefang Road. The old part of town has plenty of shops and eateries, and is only about 25 minutes walk to West Lake. It had nice ambiance.

Stayed in November 2023

The beds were three simple bunk beds, like in student dormitories, with no curtains/shades. So there was not much privacy (that's okay, but such a small thing can really be easily added and improve the overall impression a lot). It's particularly inconvenient when the neighbours turn the light on in the late evening.

Location is amazing (easy to reach from two subway stations, almost at the big touristic street but also on a side lane so it's really quiet. Place itself is really beautiful, with an ancient-looking small courtyard. Staff was super open and friendly. I could also leave my luggage for a bit longer after checking out. I stayed in a 6-bed room. Room was spacious, with private and quite big toilet and bathroom. It was pretty quiet and comfortable.

Stayed in September 2023

Not very clean

The reception was excellent, the guy was very kind and helped us a lot with all the matters, also the little cat helper was so cute ~

Stayed in August 2023

Not very clean I have a towel with holes

Very very good location, walking quiet street , coffee at 5 feet very good

Stayed in July 2023

Facilities are a bit old but understandable

The location of the hostel and the hospitality of the staff

Stayed in January 2023

They didn’t clean the room and when we complained they said they did take the trash out, but didn’t do anything else. For what we paid I think we deserve at least that they changed the bed sheets. When we complained they said “so what do you want us to do?” And gave us a bottle of water.

Well located, big rooms, comfortable.

Stayed in June 2021

- Not the fault of the hotel: workers renovating a roof next to my room (very) early morning. I simply asked to change room after that and had no issue afterwards.

- Wonderful staff who tries to help you with any need you may have. One staff member (among other assistance he gave me) extensively helped me sort my train ticket. Many thanks again to him !!! - Simply the best location you can have in Hangzhou: in the old city, close to the metro and famous shopping street ; but in a very quiet area. - Everything was clean and convenient.

Stayed in May 2024

I only spent one night at the hostel instead of the four nights I had booked. That night, I barely slept. The humidity in the room was very high, and even the bed was damp - mattress, duvet, and pillow. This made sleeping almost impossible. It also smelled mouldy in the room. Cleanliness was generally an issue as well and the hostel doesn't even supply hand soap (not even upon request at the reception). To the credit of the hostel staff, they offered me to upgrade my room after I spent that horrible night. But expecting the mouldy smell everywhere, I rather checked out early.

The location of the hostel is great. It is right in the centre of the old town, surrounded by shops, restaurants, and museums. The main train station is also close.

Stayed in April 2024

Great Place! The people at the reception were very kind and helpful! It was very clean and the beds were very comfortable and bathrooms very clean. The best about the place is it's location! Close to the local shopping street, bars, and not far to Westlake!

Stayed in November 2023

Dirty room. Bedding with stains, fungus/mold on the wall and in the bathroom. You can hear people from the other rooms. We had a room on the ground floor - anyone passing by or using the garden could look into our room. I expected something better for this price.

Super nice and helpful front desk staff, and a cat. Localization is great.

Stayed in August 2023

Great location, lots of restaurants and shops around, night view just amazing, rooms are not big but very clean, end smelled nicely, also there was a small yard suitable for sitting and enjoying coffee and a book, staff very friendly and supportive.

Stayed in March 2023

Perfect location in the old tourist area of Hangzhou. mountain park with temple is nearby good for walking. open heart and hospitable owner. nice two cats for atmosphere. quiet and cosy place with nice guest. waking street so no any traffic noice. but should find car park if you travel by car. the nearest car park is not cheap 120rmb per day. better find some free or other part is not so fat 64 per day. Chinese spring festival will not have free parking lots.

Stayed in January 2023

Too much movement by other females in room

Location authentic China

Stayed in October 2021

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Stayed in March 2024

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Stayed in March 2024

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Stayed in November 2023

There are no comments available for this review

Stayed in August 2023

There are no comments available for this review

Stayed in January 2023

There are no comments available for this review

Stayed in October 2021

There are no comments available for this review

Stayed in September 2021